WIJDAN ELIAS

To promote and enhance the success of the MEDGULF servicing function in the kingdom by serving clients and providing them with an easy access to MEDGULF products, services and information, receiving and handling requests from them and ensuring prompt attention by the specified Department, following up to promote completion as per adopted time frame and support the positive reputation of MEDGULF in his region

• Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
• Made customers aware of current and new programs and services.
• Educated customers about Product or Service options and processed purchases.

• Built relationships with colleagues to facilitate teamwork, cooperation and success.
• Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
• Generated new business with marketing initiatives and strategic plans.
• Delivered campaigns to solidify new client opportunities and generate new business.

• Eliminated inefficiencies by educating and training new employees on best practices and customer care procedures.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Prepared and implemented lesson plans covering required course topics.
• Led interesting and diverse group activities to engage students in course material.
• Prepared comprehensive English curriculum for multiple classes.
• Planned dynamic lessons to increase student comprehension of books and literary concepts.