Dedicated and compassionate support worker with over five years of experience in providing assistance and care to individuals in need. skilled in fostering independence, promoting social inclusion, and ensuring the well-being of clients. seeking to leverage my expertise to make a positive impact at your organisation/company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
LIVABILITY AUSTRALIA (DISABILITY)
01.2019 - Current
Provided direct support and assistance to individuals with disabilities in their daily living activities, including personal care, household chores, and meal preparation
Conducted assessments to identify client needs and developed individualized care plans in collaboration with clients, families, and other healthcare professionals
Monitored clients' progress and made necessary adjustments to care plans to ensure their well-being and safety
Offered emotional support and counseling to clients, helping them cope with challenges and improve their quality of life
Advocated for clients' rights and facilitated their access to community resources and support services
Maintained accurate and up-to-date documentation of client interactions, progress notes, and care plans
Collaborated with team members, including nurses, therapists, and case managers, to provide comprehensive care and support to clients
Social Work Practicum Student
Strath Neighbourhood Centre
07.2024 - 11.2024
Promoted a sense of community by highlighting the successes and achievements of center participants, staff, and volunteers through various communication channels.
Enhanced community engagement by organizing and promoting various events and activities.
Managed daily operations, ensuring smooth functioning of the community center as a whole.
Improved facility usage rates by maintaining an inviting and well-organized environment.
Coordinated volunteer efforts, enabling greater support for center activities and initiatives.
Supported the development of new programs for diverse populations, addressing specific community needs.
Collaborated with local organizations and businesses to establish partnerships that benefited the community center and its members.
Developed marketing materials to raise awareness about available programs, resources, and opportunities at the center.
Maintained accurate records of membership, attendance, program participation, and other relevant metrics to inform decision-making processes.
Handled basic recordkeeping and bookkeeping for community center.
Delivered excellent customer service and maintained open lines of communication with fellow staff, homeowners and board.
Responded to public inquiries to provide information about programs and facilities.
Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
Maintained order among participants and spectators to enforce conduct rules conformance.
Increased access to healthcare services for low-income individuals, navigating complex systems on their behalf.
Social Work Practicum Student
Southern Cross Care
07.2023 - 11.2023
Developed and implemented individualized treatment plans for clients.
Contributed insights during staff meetings, helping shape agency policies and best practices for client care.
Collaborated with interdisciplinary team members for comprehensive client support.
Developed strong rapport with clients, fostering trust and engagement in the therapeutic process.
Advocated for clients'' rights within various systems, ensuring access to necessary services and supports.
Enhanced client wellbeing by implementing personalized care plans and monitoring progress.
Supported families through challenging situations by offering guidance and resources tailored to their unique circumstances.
Utilized a strengths-based approach when working with clients, building on existing capabilities for sustained improvement.
Conducted thorough assessments to accurately identify clients'' needs and develop appropriate interventions.
Engaged in reflective practice by seeking feedback from supervisors and peers while striving for continuous selfimprovement.
Support Worker
SA CARE AUSTRALIA
04.2020 - 01.2021
Provide direct care and support to individuals with disabilities, mental health challenges, or other support needs
Assist clients with daily living activities, including personal hygiene, meal preparation, medication management, and household chores
Develop and implement personalized care plans in collaboration with clients, families, and healthcare professionals
Offer emotional support, companionship, and encouragement to promote social engagement and mental well-being
Monitor clients' health and behavior, promptly reporting any concerns or changes to the appropriate medical personnel
Maintain accurate documentation of client progress, interventions, and any incidents according to organizational protocols
Advocate for clients' rights, preferences, and needs within the community and healthcare settings
Carer
Resthaven (Aged care)
04.2019 - 04.2020
Assisted residents with mobility issues, transferring them safely using mobility aids and techniques
Monitored residents' health and reported any changes in condition to supervising nurses or physicians
Provided companionship and emotional support to residents, engaging in meaningful conversations and activities
Maintained cleanliness and organization in residents' living spaces, ensuring a safe and comfortable environment
Participated in staff meetings and training sessions to stay updated on best practices in aged care
Education
Master of social work - Social Work
Flinders University
Adelaide, SA
12-2024
Dual Qualification Certificate III - Aged Care and Disability
SMP College
Skills
Excellent communication and interpersonal skills
Proficient in assessing client needs and developing care plans
Ability to provide emotional support and counseling
Knowledgeable about community resources and support services
Strong advocacy skills
Experience in crisis intervention and conflict resolution
Familiarity with documentation and record-keeping procedures
Ability to work collaboratively in a multidisciplinary team
Compassionate
Client advocacy
Conflict resolution
Attention to detail
Efficient under pressure
Self-awareness
Cooperative
Crisis intervention
Risk assessment
Intervention planning
Case documentation
Client confidentiality
Certification
First Aid Certificate (HLTFA311A) (HCA)
Manual Handling Certificate (HCA)
Full driver’s license
National Police Clearance and full DSCI (Disability and Aged Care)
Assist with Medication Certificate
Through their eyes certificate
Timeline
Social Work Practicum Student
Strath Neighbourhood Centre
07.2024 - 11.2024
Social Work Practicum Student
Southern Cross Care
07.2023 - 11.2023
Support Worker
SA CARE AUSTRALIA
04.2020 - 01.2021
Carer
Resthaven (Aged care)
04.2019 - 04.2020
Support Worker
LIVABILITY AUSTRALIA (DISABILITY)
01.2019 - Current
Dual Qualification Certificate III - Aged Care and Disability