Sami Haddad

Confidential Customer Project

• Led the successful upgrade of the QRadar system from version 7.4.3 patch 4 to 7.4.3 patch 5, ensuring minimal operational disruption.
• Oversaw upgrades to QRadar 7.5 patches 1 and 2, implementing critical security enhancements and validating component compatibility.
• Conducted regular system health checks, identifying vulnerabilities and optimizing configurations with detailed remediation strategies.
• Implemented F5 Big-IP (LTM/ASM), working on virtual servers, iRules, and application security policies.
• Renewed licenses.

NRD Project (2023-present)

• Created and managed VMs in DEEM Cloud for SIT, UAT, and PROD environments.
• Configured enterprise applications, including MSSQL (HA, clustering), Tableau, Java Spring Servers, and Apache HTTP Servers.
• Installed and configured F5 Big-IP (LTM/ASM), implementing iRules, pools, nodes, and application security policies.
• Established secure connections with government entities through GSN and GSB networks.
• Ensured data integrity with robust backup and restoration processes.

IIA Bank Project (2024-present)

• Installed and configured Appian environments (DEV, SIT, UAT, PRD) to meet operational requirements.
• Supported deployments, ensuring stability and addressing system issues.
• Collaborated with IT and project teams to align technical setups with project goals.
• Provided troubleshooting support and resolved technical challenges.

CST Project (2024 -present)

• Installed and configured Appian environments (SIT, UAT, PRD) aligned with CST operational needs.
• Managed tickets with CST teams, ensuring timely resolution of technical issues.
• Conducted routine system maintenance and configuration adjustments.
• Installed and configured AppDynamics and SolarWinds for proactive system monitoring.
• Enhanced system visibility and ensured operational continuity through advanced tool deployments.
• Optimised network efficiency through routine performance checks and adjustments.