Yahya Jamal
Jeddah
Summary
Bringing over 19 years of hands-on IT experience across diverse sectors and 14 years of senior management, with a bachelor's degree in Computer Science and a PMP certificate. My expertise spans IT development, detailed project planning, and creating technical roadmaps, covering infrastructure, connectivity, and applications. I excel in business development by connecting with key decision-makers, leading pursuit teams, and contributing to proposal development. As a leader, I actively engage in people development, guiding staffing processes, and participating in recruitment efforts. My extensive experience includes IT strategy, ERP implementation, and international IT governance, demonstrating a proactive approach to change management.
Overview
21
21
years of professional experience
Work History
IT Technical Developer Manager
Al Haddad Telecom Group
09.2012 - Current
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Participated in software field testing to verify performance of developed projects.
- Translated customer requirements into written use cases.
- Developed 10+ software for mobile operating systems.
- Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
- Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.
IT Manager
Science and Technology College- STCollege
09.2009 - 08.2012
- Developed and optimized virtual network configurations to enhance system performance and ensure seamless communication in a dynamic IT environment.
- Managed and maintained IP Telephone systems, specializing in AVAYA, to ensure reliable communication infrastructure and seamless connectivity within the organization.
- Administered and maintained a diverse range of servers, including Domain, Additional Domain, TMG, Exchange, OCS, and FF Security, ensuring robust and secure infrastructure to support organizational operations.
- Implemented and managed WSUS for automated system updates, maintained web hosting infrastructure, and optimized SharePoint for efficient collaboration, ensuring a secure and high-performance IT environment.
- Designed and developed an innovative education program, including the creation of educational software for students and accounting modules, fostering an enhanced learning experience and streamlined financial management.
- Managed the development of comprehensive student and faculty software solutions, encompassing features such as online subject registration, academic planning, student account management for students, and subject registration, automated preparation for students, degree registration, among other functionalities for faculty, contributing to a seamless and efficient academic management system.
System Development Director
MASA – Microserve
09.2006 - 09.2009
- Analysis, design, and development of ERP systems, ensuring the seamless integration of business processes and enhancing organizational efficiency
- Using VB.Net language and SQL Server 2005, ensuring optimal performance, data integrity, and seamless functionality in line with organizational requirements
- Working with a group on analyzing, designing and development of Hotel Management System using VB.Net Language and SQL Server 2008
System Development
Holy Quran Custodianship Centre
01.2003 - 01.2006
- Design, analysis, and programming, with a focus on creating efficient and effective solutions that meet organizational objectives and enhance system performance.
Education
Bachelor of Science - Computer Engineering
University of Science And Technology
Sana'a, Yemen2003
Skills
- Framework
- Proficient: NET framework
- Proficient : Net Core
- Languages
- Proficient in:
- Microsoft Visual VB And C# Net
- Familiar: javaScript
- Database Management
- Proficient in: Microsoft Access, Microsoft SQL Server 2005 to 2022
- Software
- Platforms: Microsoft DOS, Windows 10 and 11
- Server Platforms: Microsoft Windows Server 2008, 2012,2016 and 2022
- Office : Microsoft Word, Access, Excel, PowerPoint, Project and Visio
- Domain Controller
- Exchange Server
- Web Hosting
- SharePoint
- Forefront Security Console
- TMG(Threat Management Gateway)
- WSUS (Windows Server Update Service)
- Team Foundational(Source Safe)
- OCS Communicator 2007 (Office Communicator Service)
Accomplishments
- Implement ERP ACCPAC system in Telecom Mobile Company (Al-Haddad) for distribution
- Implement HR Performance Appraisal System on Web base supporting workflow approval
- Implement e-Commerce system for Al-Haddad Telecom using NOP-Commerce platform
- Implement HR Attendance system on web base by follow ministry of labor rules and regulations
- Implement Mobile Application working on IOS and Android platforms
- Implement a new system for Maintenance and services mobile(Hemayatech)
- Implement a new system for Scratched Cards
- Implement EVD System
- Implements ERP Next
- Implements a New system for Car Detailing services (MotorDip)
Skills
- Product Development
- Development Lifecycle Management
- Best Practices Implementation
- Process Documentation
- Requirements Gathering
- Software Development
- Application Development
Timeline
IT Technical Developer Manager
Al Haddad Telecom Group
09.2012 - Current
IT Manager
Science and Technology College- STCollege
09.2009 - 08.2012
System Development Director
MASA – Microserve
09.2006 - 09.2009
System Development
Holy Quran Custodianship Centre
01.2003 - 01.2006
Bachelor of Science - Computer Engineering
University of Science And Technology
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