YanRen Wang
Adelaide
Summary
Customer-focused and tech-savvy professional with strong problem-solving skills. Experienced in fast-paced team environments, with a passion for delivering exceptional service, supporting digital solutions, and contributing to customer satisfaction and advocacy. Proven track record in event planning, organization, and adaptability.
Overview
2
2
years of professional experience
Work History
Event Planner
Adelaide Chinese Sports Association (ACSA)
02.2023 - Current
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
Waiting Staff
Star House Chinese Restaurant
11.2023 - 02.2024
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Contributed to team success by consistently meeting or exceeding sales targets on upselling items such as appetizers, desserts, and beverages.
- Exemplified outstanding teamwork by assisting colleagues when needed with tasks such as bussing tables or running food orders.
- Played a crucial role in maintaining positive guest reviews by consistently delivering exceptional service and anticipating customer needs.
Education
Bachelor of Economics -
University of Adelaide
Adelaide, SA07.2024
Bachelor of Finance -
University of Adelaide
Adelaide, SA07.2024
Skills
- Planning and Organization
- Event Planning
- Social Media Management
- Event Marketing
- Microsoft Office (Word, Excel, PowerPoint)
- Matlab 2020b
- Stata 17
- RStudio
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Waiting Staff
Star House Chinese Restaurant
11.2023 - 02.2024
Event Planner
Adelaide Chinese Sports Association (ACSA)
02.2023 - Current
Bachelor of Economics -
University of Adelaide
Bachelor of Finance -
University of Adelaide
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