YARA ALDAKHAIL
Riyadh
Summary
Operations Manager with over 10 years of experience in educational institutions, specializing in operational efficiency, strategic planning, and team leadership. Proven ability to oversee daily school operations, manage budgets, streamline processes, and enhance communication across departments. Adept at stakeholder engagement, compliance with institutional policies, procurement, and leading cross-functional teams to achieve organizational goals.
Overview
2026
2026
years of professional experience
4026
4026
years of post-secondary education
1
1
Certification
Work history
Operations manager
Misk Schools
07.2023 - Current
- Oversee daily school operations and administrative functions, ensuring compliance with policies and smooth service delivery.
- Manage budgets, procurement processes, and vendor relations to optimize resource allocation and maintain alignment with approved plans.
- Supervise and support administrative staff, fostering a culture of accountability, efficiency, and continuous improvement.
- Coordinate admissions, academic scheduling, and school-wide events, liaising with external vendors for catering, cleaning, security, and logistics.
Saudi Electronic University
07.2012 - 05.2023
Project Manager - Improving SEU's Student Services Platform
- Monitoring and assessing the project
- Following the project's progress
- Solving issues during the project
- Ensuring stakeholders satisfaction
- Evaluating the outcomes of the project.
Vice Rectorate for Development, Training, & Quality - Contact Center Project Manager
- Monitoring and assessing the project
- Following the project's progress
- Solving issues during the project
- Ensuring stakeholders satisfaction
- Evaluating the outcomes of the project.
Head of Plans & Programs
- Reviewing proposals for new academic programs
- Revising existing programs
- Assisting in developing new curriculum.
Office Manager for the University Vice Rector
- Organizing meetings, managing office staff, and creating & updating databases
- Arranging events & conferences through related committees
- Dealing with daily communications, complaints, and inquiries
- Preparing letters, presentations, and reports.
Head of Academic Affairs - Deanship of Preparatory Year
- Establishing a formal & informal communication network for students complaints & feedback
- Coordinating faculty orientation, general assembly recognition, and annual faculty fellowship
- Rotation in several Departments during the establishment phase of the university (Blackboard - Admissions - Human Resources)
Head of the Examination Committee
- Preparing exams schedules
- Assigning supervisors for each unit
- Presenting a daily report of the exams progress
- Managing logistic arrangements for the exams
Education
Master of Business Administration - Human Resources
Prince Sultan University
Bachelor Degree in English Literature and Linguist - English
King Saud University
Skills
Leadership Skills
Hard Worker
Highly Organized
Ambitious
Self-motivated
Ability to work under pressure Ability to function as team worker and alternatively works independently to achieve objectives
Languages
English
Advanced
Arabic
Native
Certification
- Risk Management Executive Programme – Imperial College Business School, London –
2025 - Project Management Professional
Jul 2020 - PMP Number: 2785011
- GMAT
- IELTS
- ICDL
Accomplishments
- PMP Preparation - Alfaisal University 2020
- KPIs - Saudi Electronic University 2018
- Organizational Change Management
- Total Quality Management
- Administrative Leadership
- Problem Solving and Decision Making
- Public Relations Communication
- Customer Service Skills
- Organizational Performance Measurement
Additional Information
ACTIVITIES AND VOLUNTEERING
Princess Nourah University 2011 College of Languages & Translation -2011
Fly Nass -2011
8 weeks training as costumer service representative
King Khaled Eye Specialist Hospital -2008
Summer Training in the Translation Department
Zahra Breast Cancer Association -2010
Volunteered as Assistant Secretary
King Faisal Specialist Hospital and Research Center 2009
ADHD Society and Support Group Volunteered at the third International ADHD Symposium in partnership with the American
Timeline
Operations manager
Misk Schools
07.2023 - Current
Saudi Electronic University
07.2012 - 05.2023
Vice Rectorate for Development, Training, & Quality - Contact Center Project Manager
Head of Academic Affairs - Deanship of Preparatory Year
Project Manager - Improving SEU's Student Services Platform
Head of Plans & Programs
Office Manager for the University Vice Rector
Head of the Examination Committee
Master of Business Administration - Human Resources
Prince Sultan University
Bachelor Degree in English Literature and Linguist - English
King Saud University
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