Your Name
Summary
Objectives To find a place to work that is both challenging and rewarding.
Hardworking and reliable technician with strong ability oracle and team player. Offering leadership, fast learning and ability to work alone or with groups of fellow employees. Highly organized, proactive and punctual with team-oriented mentality.
Overview
12
12
years of professional experience
Work History
ITC Technician
World Wide Technology
City, STATE
06.2019 - 05.2020
- Build rack - placing devices, switches, etc.
- Ability to read and decipher an elevation sheet.
- Training new employees on proper procedures.
- Communicating to other departments through email on location of racks being built and already built.
- Handled all delegated tasks, including inventorying, building and asset tagging.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Earned reputation for good attendance and hard work.
- Utilized Oracle and SecureCRT to compile data gathered from various sources.
- Recognized by management for providing exceptional customer service.
- Communicated with ATR when problems arouse and helped solve or gave input on solutions.
- Given opportunities to coach my peers and leads to help practice leadership skills
Department Manager of Guest Service
McDonald's
City, STATE
06.2008 - 04.2019
- Making sure menu prices are displayed correctly.
- Daily maintenance of machines.
- Responsible for counting, switching, and maintaining cash draws.
- Daily opening manager.
- Responsible for placing crew in correct positions and maintaining customer satisfaction.
- Learned how to receive truck orders and troubleshooting POS to support office needs.
- Created agendas and communication materials for team meetings.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Handled all delegated tasks, including opening the store, managing crew and cashing out.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
Assistant Manager of Kitchen
Fort Casper Academy
City, STATE
08.2016 - 09.2017
- Cooking hot foods for twelve schools.
- Helping manage the kitchen staff.
- Prepping food for the next day.
- Making sure the kitchen is cleaned after all food is cooked.
- Serving food to the children.
- Improved operations by working with team members and customers to find workable solutions.
- Improved customer satisfaction by finding creative solutions to problems.
- Handled all delegated tasks, including preparing food for multiple schools and communicating with team members on following new procedures .
LKV Shipping 2nd Shift
World Wide Technology
City, STATE
09.2015 - 06.2016
- Earned reputation for good attendance and hard work.
- Loaded items in optimal manner to maximize work efficiency.
- Inspected lifts before usage to prevent damage to material being lifted.
- Transported materials to and from warehouses, production lines and packaging lines.
- Maintained current forklift training and certification as required by company policies.
- Secured loads to prevent shifting or damage to items.
- Collaborated with team members to coordinate efficient and accurate movements.
- Followed duties outlined in daily inbound and outbound schedules.
- Interpreted receiving sheets, computer printouts and both written and verbal instructions.
- Removed empty pallets, cardboard packing and strapping and deposited items in proper receptacles.
- Monitored counts, weights and measures to verify accuracy.
- Kept appropriate records and reports for inventory accuracy.
- Cleaned and stored all equipment at end of each shift.
- Scanned materials into and out of inventory using barcode tags.
- Completed routine post and pre-operation inspections of forklifts and other heavy equipment.
- Operated equipment with focus on safety and efficiency.
- Ensured all loads were secured on pallets.
- Tagged unmarked merchandise with item number.
- Demonstrated knowledge of industry best practices and company protocols.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured compliance with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
Education
Associate - Computer Science, Arts
South Western Illinois College
05.2012
Skills
- Technician assistance
- Technician support
- Raw Materials Processing
- Effective Multitasking
- Information tracking
- Ability to build relationships
- Rack skill-building
- Leadership and team building
- Teaching skills
- Interactive teaching/learning
- Forklifts
- Microsoft Excel
- Time management
- Adaptive team player
- Materials transport
- Dependable and reliable
Timeline
ITC Technician
World Wide Technology
06.2019 - 05.2020
Assistant Manager of Kitchen
Fort Casper Academy
08.2016 - 09.2017
LKV Shipping 2nd Shift
World Wide Technology
09.2015 - 06.2016
Department Manager of Guest Service
McDonald's
06.2008 - 04.2019
Associate - Computer Science, Arts
South Western Illinois College