Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Yasar Arafath

Jeddah,Saudi Arabia

Summary

I began my professional career at Mercedes-Benz in Saudi Arabia in 2001, taking on the role of Marketing Assistant. In this capacity, we successfully arrange a variety of events, conduct comprehensive marketing research, and develop strategic pricing positions. Showing a strong aptitude for growth and leadership, they transitioned to the Sales Department as a National Sales Assistant. Where I could effectively collaborate with senior management and the sales force to enhance the overall sales operations. At the same time, I am handling critical project initiatives related to Mercedes Fixed Assets Vehicles, coordinating with the Pre-owned Dept and Finance Dept. In addition to these responsibilities, I was managing the S-Class Delivery Center, ensuring efficient delivery and customer satisfaction. Due to my outstanding contributions, management has appointed me as the National Logistics & Central Store Manager. They assumed comprehensive responsibility for the collection of vehicles from the seaport, pre-delivery inspection (PDI), quality control, and vehicles dispatch operations.

Overview

24
24
years of professional experience
3
3
years of post-secondary education

Work history

Logistics & Central Store Manager

Mercedes-Benz [Juffali Automotive Co.]
09.2022 - Current
  • Manage stores Kingdom wise and dispatch cars upon sales center request.
  • Process for PDI newly arrived vehicles
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Facilitated smooth checkouts by maintaining efficient till operations.
  • Keep store's reputation for excellence through meticulous upkeep and product lineup.
  • Achieved higher warehouse productivity with effective staff training.
  • Maintained compliance with transportation regulations, ensuring safety standards were met at all times.
  • Implemented cost-saving measures by negotiating with suppliers.
  • Educated teams on best practices to improve logistics operations and performance.
  • Liaised closely with Sales Centers and other departments to plan timely transportation and PDI of vehicles.

Incharge Fixed Asset Vehicles [Issuance & Defleet]

Mercedes-Benz [Juffali Automotive Co.]
01.2005 - Current
  • Making sure insuring adequate supply of pre-owned ex company vehicles (Demo, Courtesy & Employees co cars) with right model mix while maintaining new cars target are achieved.
  • Making sure registering and defleeting as per Mercedes's standard
  • Arrange to register the vehicles in due time and invoice them by applying the MB's support value - in coordination with Finance Dept.
  • Distribute the newly issued vehicles to the pertaining branches (widely Saudi) as well as support Pre-owned teams to collect the old vehicles.

S-Class Delivery Center Manager

Mercedes-Benz [Juffali Automotive Co.]
01.2021 - 02.2022
  • Facilitated staff training, resulting in better customer service.
  • Delivered high-quality products to increase customer satisfaction.
  • Managed showroom operations efficiently, enhancing customer satisfaction.
  • Conducted staff training sessions for enhanced sales performance.
  • Resolved customer complaints in a timely manner, improving overall customer experience.
  • Coordinated effectively between different departments for seamless business operations.
  • Educated customers about quality and value of company products.

Management Operations Assistant

Mercedes-Benz [Juffali Automotive Co.]
05.2020 - 09.2022
  • Delivered results under pressure to meet tight deadlines.
  • Managed key stakeholder relationships for smoother project completion.

National Sales Assistant

Mercedes-Benz [Juffali Automotive Co.]
07.2015
  • Prepared detailed monthly reports on sales activities.
  • Worked closely with sales teams for achieving set monthly targets.
  • Analysed daily, weekly and monthly sales figures to determine section profitability.
  • Coordinated the sales team to meet monthly objectives.
  • Prepared monthly financial reports including payroll, sales forecasts and cost analysis.
  • Worked closely with management to achieve monthly sales targets.
  • Attended monthly sales meetings and quarterly sales training.

Marketing Assistant

Mercedes-Benz [Juffali Automotive Co.]
, Saudi Arabia
05.2001 - 01.2010
  • Conducted competitor analysis, identifying potential opportunities and threats.
  • Market research on the competitor premium brands (New model arrival, pricing, sales, etc...)
  • Conducted test drive events, enhancing customers' buying experience with potential customers.
  • Facilitated test drives securely Kingdom wide, ensuring existing customers to understand their vehicle's capabilities.
  • Customs clearance, temporary registration and transfer all the assigned event cars geographically (AMG, Sedan, SUV, etc.).
  • Managed customer database to improve targeted marketing efforts.
  • Analyzed sales data, contributing towards improved product positioning strategies.
  • Prepared detailed market research reports, aiding strategic planning.
  • Managed event logistics, ensuring smooth running of multiple events.
  • Hired temporary event staff based on budgets, event size and specialised skills required.
  • Making sure/Inspect vehicle's condition/safety before and after the events in cordination with After Sales Teams.

Education

Bachelor of Arts - History & Political Science

University of Calicut
India
09.1992 - 06.1995

Skills

  • Supply chain understanding
  • Store layout planning
  • Sales Leadership
  • Employee motivation techniques
  • Stock control systems
  • Microsoft Office proficiency
  • Brand Promotion
  • Profit and loss understanding
  • Staff retention techniques
  • Store operations efficiency
  • Time efficiency
  • Team Leadership
  • Inventory control
  • Project Management
  • Data analysis
  • Positive attitude
  • Efficient scheduling
  • SAP software proficiency

Languages

English
Proficient (C2)
Arabic
Advanced (C1)
Malayalam
Proficient (C2)
Hindi
Advanced (C1)
Tamil
Advanced (C1)

Timeline

Logistics & Central Store Manager

Mercedes-Benz [Juffali Automotive Co.]
09.2022 - Current

S-Class Delivery Center Manager

Mercedes-Benz [Juffali Automotive Co.]
01.2021 - 02.2022

Management Operations Assistant

Mercedes-Benz [Juffali Automotive Co.]
05.2020 - 09.2022

National Sales Assistant

Mercedes-Benz [Juffali Automotive Co.]
07.2015

Incharge Fixed Asset Vehicles [Issuance & Defleet]

Mercedes-Benz [Juffali Automotive Co.]
01.2005 - Current

Marketing Assistant

Mercedes-Benz [Juffali Automotive Co.]
05.2001 - 01.2010

Bachelor of Arts - History & Political Science

University of Calicut
09.1992 - 06.1995

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Yasar Arafath