Yaseen AlRefaei
Multifunctional Business Administrator
Jeddah
Summary
I am a versatile professional with experience in sales, accounting, HR, and e-commerce management. Over the past year, I have developed strong skills in preparing financial reports, managing payroll, and overseeing online store operations. I am adept at using tools like ERP systems, Google Sheets, and the Salla platform to improve efficiency and support decision-making. My ability to handle multiple tasks, learn quickly, and communicate effectively with both customers and team members has allowed me to contribute to the smooth running of business operations. I’m dedicated to continuous learning and committed to delivering professional results as I take on new challenges in my career.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Secretary
Al-Balad Contracting Co.
05.2019 - 05.2020
- Managed and screened incoming calls, ensuring they were directed to the appropriate departments or personnel.
- Scheduled and coordinated appointments, meetings, and events, ensuring proper time management.
- Performed data entry tasks, updating records and maintaining databases accurately.
- Assisted with administrative tasks such as filing, document preparation, and correspondence.
- Ensured smooth communication between departments and responded to inquiries promptly.
- Handled customer inquiries and provided basic information regarding services and appointments.
Business Operations Coordinator
Technia Atta Association
09.2023 - Current
- Prepared basic financial reports (profit, expenses) using ERP tools to assist management.
- Tracked performance using simple KPIs and pointed out areas needing improvement.
- Maintained organized spreadsheets and databases for accounting and HR use.
- Coordinated between departments and updated documents during internal changes.
- Participated in process reviews and suggested workflow improvements.
Accounting & HR Assistant
Technia Atta Association
09.2023 - Current
- Managed employee payroll, attendance sheets, and HR documentation using Google Sheets and Excel.
- Monitored transactions and expenses, ensuring data accuracy.
- Helped maintain staff records and handled monthly reports.
- Supported internal organization by preparing simple summaries and tracking documents.
E-commerce Administrator (Salla Platform)
Technia Atta Association
09.2023 - Current
- Added, edited, and removed products from the Salla platform.
- Processed online orders and followed up with customers when needed.
- Answered customer inquiries professionally and helped resolve issues quickly.
- Helped monitor online inventory and improve product presentation.
Salesman
Technia Atta Association
09.2023 - Current
- Assisted customers in finding the right products based on their needs.
- Had good knowledge of electronics, home appliances, and gaming products.
- Operated the cash register, processed payments, and issued receipts.
- Provided excellent in-store customer service and supported showroom organization.
Education
High School Diploma -
Cedar International School
Jeddah, Saudi Arabia 09.2016 - 04.2019
Skills
Operational efficiency
Corporate communications
Human resources
Operations management
Data analytics
Data management
Timeline
Business Operations Coordinator
Technia Atta Association
09.2023 - Current
Accounting & HR Assistant
Technia Atta Association
09.2023 - Current
E-commerce Administrator (Salla Platform)
Technia Atta Association
09.2023 - Current
Salesman
Technia Atta Association
09.2023 - Current
Secretary
Al-Balad Contracting Co.
05.2019 - 05.2020
High School Diploma -
Cedar International School
09.2016 - 04.2019
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