Yashwanth Rajendran
Chennail,India
Summary
Experienced in managing and supporting enterprise content management systems, including FileNet Suite, IBM Case Manager, IBM Navigator, Data Cap, and IBM Content Collector. Proficient in web server technologies such as WebSphere and Apache Tomcat, with a strong background in operating systems like Windows, AIX, and Linux (RHEL). Skilled in database management with MS SQL and DB2, build and deployment management, release management, configuration management, and application support management. Adept at utilising DevOps tools including Jenkins, GOCD, Maven, Sonar, and GIT. Known for flexibility and adaptability in dynamic environments.
Overview
21
21
years of professional experience
2005
2005
years of post-secondary education
1
1
Certification
Work history
FileNet Infrastructure Architect & Project Manager
Software Solution LLC
03.2023 - 09.2025
- FileNet Solution, designing and Architecture.
- Hardware / Software requirements, Pre-requisites study and technical documentation
- Align with technical team for solution architectures and design documents based on client requirement
- Coordinating with vendors to purchase required hardware / software, and prepare infrastructure based on specifications.
- Installation and implementation of IBM FileNet P8 , WebSphere ND, CSS , ICN , IER , ICC , Datacap and BAW.
- Configuration of single sign (SSO) and High-availability setups.
- Regular patching and upgrades to FileNet environment at client place.
- Conducting regular preventive maintenance activities in FileNet environment (in-house / Customer site)
- Pre-Sales presentations and Demos on solutions and when required.
- Project: CMS and EDRMS
- Client: All Ministries, FDO, MDO, OIA, OAMC Airport, RCA, Omental, Omran, Beah, CAA, CMA, OETC, ASYAD, OETC, MEDC, Ministries of Finance UAE, OQGN, Ministries of Foreign Affairs, Ministries of Finance OMAN
- Technology: FileNet P8 Suite, ICM, ICN, IER, BAW, Data Cap ICC, DB2, WebSphere
- Led cross-functional teams in delivering complex projects while ensuring adherence to best practices and compliance standards.
- Developed strategic plans for system upgrades and migrations, minimising downtime and improving overall performance.
Architect, Environment Manager
Cognizant Technology Solutions
01.2012 - 03.2023
- Setup the FileNet Case Manager high availability Infrastructure with Disaster Recovery in ACE standards in AIX platform, which includes Content Engine Process Engine, Workplace XT, Content Navigator, and Case Manager.
- Upgrade FileNet p8, BAW environments.
- Install and configure WebSphere, Jboss.
- Update the required Fix packs regularly.
- Work on Case Manager Solution designing, and closely work with the Architect team.
- Configure the environment with project specific configurations.
- Deploy applications.
- Apply the performance tuning configurations and increase the application performance.
- Install/configure AppDynamics tool and monitor the environment continually.
- Manage & Administrate the Production Environment and ensure that environment is highly available for business
- Project: Casualty Underwriting Portal (UWP)
- Client: Chubb Insurance, UK
- Technology: FileNet P8 Suite, ICM, ICN, BAW, Data Cap ICC, DB2, WebSphere
- Description: Develop and implement a Casualty Underwriting Portal for Chubb AOG that supports an efficient, effective UW process for Chubb Casualty business, with simple data capture mechanisms and provides consistent management information to improve controls. This includes re-plat forming the system solution onto a robust IBM Case Manager platform that provides a single point of entry for Casualty underwriting
Research Analyst
Tata Consultancy Services
07.2009 - 01.2012
- Defining SQL rules on the mainframe to create a database according to the client’s request.
- Maintains databases for research queries requested by clients.
- Maintaining 100 % accuracy & quality in moving the output data.
- Interprets, evaluates and clarifies research requests to determine its credibility.
- Identifies and evaluates the appropriateness of the data and resources; conducts customized internal data standards (Quality Checklist) as needed.
- Participates in professional organizations and maintains current knowledge of the organization.
- Ensure client servicing requirements are met or exceeding the client's expectations while building a strong client relationship
- Project: Client Delivery
- Client: Wolters Kluwer (WK)
- Technology: Mainframe, DB2, SAS, Linux
- Description: The professionals and organizations use the integrated information, tools, and solutions provided by Wolters Kluwer solutions to improve the quality, efficiency, and effectiveness of their market. The services combine essential scientific information with skilled insight and analytics.
Financial Analyst
Intelenet Global Services
11.2006 - 01.2009
- Maintain Customer focus at all times and respond to customers’ enquiries (e-mails phone and fax) using the Best Practice guidelines.
- Ensure all customers’ queries are investigated and resolved, escalating issues if appropriate, to the Team Manager
- Assist Team Manager and management with any special projects assigned and provide backup to team manager when necessary
- Maintain advanced working knowledge of all customer service processes for different market segments and communicate discrepancies/ issues to team manager when necessary
- Exceed productivity standards; such as overall accuracy; maintaining Service Level of Agreement; backlog management of departmental and individual markets and maintaining daily statistics
- Project: Asset and Finance Management
- Client: Barclays Bank
- Technology: Mainframe
- Description: Barclays Asset & Sales Finance project provide solution to build inventory about customer Asset base purchases and provide end-to-end solution for Barclays Sales Management Lifecycle. This involves tracking customer payments, mortgage and other financial services
Graphics Designer
Aesthetic Multimedia
09.2004 - 11.2006
Education
Master of Computer Application -
Bharathidasan University
Bachelor of commerce - undefined
Kandasamy Naidu Men’s college
Skills
- FileNet Suite, IBM Case Manager, IBM Navigator, Data Cap, IBM Content Collector
- WebSphere, Apache Tomcat
- OS – Windows, AIX, Linux (RHEL)
- Databases – MS SQL & DB2
- Build & Deployment Management
- Flexible and adaptable
- DevOps Tools – Jenkins, GOCD, Maven, Sonar, GIT
- Release Management
- Configuration Management
- Application Support Management
Certification
- IBM Certified Deployment Professional – FileNet P8 V5.5.3 (Year – 2020)
- IBM Certified Solution Designer – Case Manager V5.1 (Year – 2016)
- IBM Certified Specialist – FileNet Content Manager V5.1 (Year – 2016)
- AWS Certified Solution Architect – Associate (Year – 2020)
Disclaimer
I do hereby declare that all the information given above is true to the best of my knowledge and belief. Place: Chennai Signature (Yashwanth Rajendran)
Experience Summary
- More than 18+ years of experience in IT Industry and Past 14+ years on FileNet Admin and WebSphere technologies and played Environment Manager and Project Manager Role.
- Having 2+ Years of direct customer interaction at ONSITE Muscat (Oman)
- Having 2+ Years of direct customer interaction at ONSITE Crawley (United Kingdom)
- Proficient in executing POCs/RFEs for evaluating FileNet technologies per client requirement.
- Determined Test Environment procedures to normalize build, deployment and allocation of test environments for end-to-end implementation of all releases
- Managed communication on test & production releases with all stakeholders - customer, project managers, vendors, development, infrastructure, middleware and QA teams.
- Ensured all releases followed standard code promotions in test environments along with defined timelines for SIT & UAT and signed off for production releases.
- Experience on FileNet v5.1, v5.2, v5.2.1, v5.5, v5.5.10 , 5.7 and application maintenance
- Involved in installation, configuration, administration, maintenance and support FileNet p8 suite.
- Setup the FileNet Case Manager high availability Infrastructure with Disaster Recovery in Chubb standards in AIX platform, which includes Content Engine Process Engine, Content Navigator, and Business Automation Workflow.
- Had a major implementation at onsite for the FileNet Upgrade v5.1 to 5.2 and v5.2 to v5.5.x 5.5.x to 5.7
- Expertise in installing, configuring, administering and troubleshooting IBM WebSphere Application Server 7.x, 8.x and 9 and IBM HTTP servers on Aix, Linux and Windows
- Worked in different Clustering topologies, providing effective load balancing scenarios.
- J2EE Product Deployment and configuration in WebSphere across all environments.
- Create certificates, generate CSR and receive CA certificates and renewals of certificates in all environments.
- Strong experience in Troubleshooting and taking appropriate actions for Application/Web Server Errors, analyzing Logs, Traces and Dumps.
- Involved in automation of build and deployment, creation of servers and other server components using JACL scripts. Experience UNIX scripting.
- Performed periodic upgrade of maintenance packages, involving Refresh packs, Fix packs, and Interim Fixes for both FileNet and WebSphere.
- Works with user to define and diagnose issues by applying technical expertise, product knowledge communication and problem-solving skills.
Timeline
FileNet Infrastructure Architect & Project Manager
Software Solution LLC
03.2023 - 09.2025
Architect, Environment Manager
Cognizant Technology Solutions
01.2012 - 03.2023
Research Analyst
Tata Consultancy Services
07.2009 - 01.2012
Financial Analyst
Intelenet Global Services
11.2006 - 01.2009
Graphics Designer
Aesthetic Multimedia
09.2004 - 11.2006
Bachelor of commerce - undefined
Kandasamy Naidu Men’s college
Master of Computer Application -
Bharathidasan University