YASIR AHMED
Riyadh,Malaz
Summary
Accomplished sales professional with extensive experience in B2B field sales, business development, and territory management. Demonstrates expertise in lead generation, technical selling competence, and achieving sales and collection targets. Proven track record in negotiating sales contracts, designing packages, and maintaining sales performance records. Adept at participating in trade exhibitions, giving product demonstrations, and managing client communication. Skilled in Salesforce forecasting, sales data analysis, and business pipeline development. Committed to coaching subordinates and driving influential communication through email campaigns. Career goal: to leverage extensive skills in a challenging role that fosters growth and innovation within the sales domain.
Driven Senior Sales Executive with strong leadership and communication skills, coupled with proven ability in building client relationships and closing deals. Expertise in strategic planning and team collaboration. Set to deliver significant revenue growth and enhance market presence.
Overview
13
13
years of professional experience
Work History
Senior Sales Executive
Naqel Express
Riyadh, Exit 17
09.2023 - 04.2025
- As Senior Sales Executive, am responsible for driving revenue growth, managing high-value client relationships, and leading sales team to achieve and exceed targets.
- Generated new high-revenue leads and followed up to secure long-term business partnerships.
- Acting as assistant sales manager on behalf of direct sales manager, overseeing and supporting Team B (5 members) to achieve targets and updating CRM with daily activities to align KPI.
- Monitoring team’s progress weekly, focusing on new business acquisition and performance.
- Accompanied and assisted team in meetings for negotiations and closing business deals.
- Developed motivational strategies to maintain team enthusiasm and target-oriented mindset.
- Helping team resolve complex issues, such as damage claims and customer complaints.
- Conducted short, frequent meetings to ensure team was on track to achieve collection and sales targets.
- Scheduling and conducting online and face-to-face meetings with clients to discuss their logistics needs and ensure company's support aligned with their requirements.
- Ensured promised monthly shipment volumes were met and maintained strong client relationships.
- Trained junior executives on advanced selling techniques, enhancing their skill set.
- Collaborated with cross-functional teams, enhancing product knowledge and service delivery.
- Managed client accounts to ensure customer satisfaction.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Increased revenue through upselling and consistent contract renewals.
- Developed profitable relationships with high-spending clientele by successfully employing rapport-building techniques.
Sales Executive
Naqel Express
Riyadh, Exit 17
04.2021 - 09.2023
- Generated new leads and secured signed contracts, consistently expanding client base.
- Maintained regular communication with existing clients to understand and fulfill their daily and weekly shipping requirements.
- Conducted meetings with key clients to address logistics challenges and provide tailored solutions.
- Focused on revenue growth by daily follow-ups with top ten customers.
- Prepared and delivered monthly invoices, achieving over 100% collection targets consistently.
- Resolved ongoing issues and ensured seamless coordination between dispatch and operations teams.
- Exceeded quarterly sales targets, consistently achieving over 100% performance.
Tele Sales
FedEx- TNT Express
Olaya, Riyadh
12.2019 - 03.2021
- Perform 25 cold calls per day to generate new business leads for especially FedEx logistics service as KPI, and 3 new accounts (FedEx and TNT) with first shipment.
- Conduct cold calls and outreach to generate new leads for logistics services (TNT & FedEx).
- Qualify prospects and hand over high-potential leads to Account Managers for conversion.
- Manage and grow TNT & FedEx sales accounts with revenue below $5,000/month.
- Identify upsell/cross-sell opportunities to increase account value.
- Serve as primary contact for logistics-related inquiries (delays, pricing, documentation).
Dispatcher
FedEx- TNT Express
Dammam, 04
04.2018 - 12.2019
- Daily Shipment Coordination & Courier Management - Plan and monitor daily pickups & deliveries (PUD) to ensure on-time performance and compliance with FedEx/TNT standards.
- Reroute couriers in real-time to optimize efficiency and meet delivery KPIs - Ensure timely station departures and clean route planning to minimize delays.
- Reporting & Compliance - Submit HAL (Hold at Location) & DEX (Delivery Exception) reports to management for shipment accountability. Provide daily OD (Overdue) shipment reports to line manager.
- Verify pre-alerts to confirm accurate contact details for successful deliveries.
- Courier Training & Support - Train PUD (Pickup & Delivery) teams on proper scanning, on-call pickups, and routing protocols.
- Assist Export Clerks with documentation and operational support when needed.
- Fleet Management - Allocate vans/couriers based on route priority and shipment volume. Monitor vehicle utilization and adjust assignments for maximum efficiency.
Corporate Ticketing Staff
FSN Travel and Tourism
Khobar, Dammam
09.2016 - 04.2018
- Served as corporate ticketing agent, managing airline ticket sales and travel-related services for corporate clients and walking customers.
- Assisted large corporations and organizations with travel arrangements, ensuring high-quality service while meeting company financial objectives.
- Provided expert recommendations, resolved booking issues, and ensured smooth travel experiences for clients.
Ticketing Staff
Asiangulf Travel and Tourism LLC
Sharjah, UAE
06.2012 - 02.2015
- Worked as ticketing staff and as tour operator in Abu Dhabi, Sharjah and Al Ain branches.
- Solely dealt with B to C customers for their travel needs.
- Managed more than 20 customers per day and increased sales 10% per quarter.
Visa assistant & B to C ticketing staff
Alhind Travel and Tourism
Delhi, India
06.2012 - 02.2015
- Worked as visa assistant cum ticket assistant staff.
- Followed visa head on certificate attestation,
- Saudi visa and Kuwait visa stamping assist.
- Issued tickets and necessary documents for traveling.
- Worked as tour operator as assistant.
Education
BA - English- Literature
Calicut University
Calicut/Kerala/India 06/2006 - 03/2009
High School Diploma - Humanities
EMEA Higher Sec. School
Kondotty 06/2004 - 03/2006
High School Diploma - SSLC
EMEA School
Kondotty 06/2001 - 03/2004
Skills
- Arranging sales visits
- Giving product demonstrations
- Maintaining sales performance records
- Participating in trade exhibitions
- Negotiating sales contracts
- Achieving sales targets
- Coaching subordinates
- Target achievement
- Influential communication
- Business development
- Territory management
- Sales data analysis
- Business pipeline development
- B2B field sales
- Project Management
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Accomplishments
- Baud Telecom Company, Lost customer since 2017, brought back on board in 2024 Q2. Resolved all existing issues and regained their full business. Maintaining an average monthly invoice of 110k SAR, ensuring complete customer satisfaction and loyalty.
- Sany International Company, Secured their full business at above-average pricing by ensuring compliance with promised service quality. Generating a consistent monthly revenue of 100-120k SAR.
Languages
English
Fluent
Arabic
Intermediate
Hindi
Advanced
Malayalam
Native
Affiliations
- Drawing
- Singing
- Reading
- Driving
Timeline
Senior Sales Executive
Naqel Express
09.2023 - 04.2025
Sales Executive
Naqel Express
04.2021 - 09.2023
Tele Sales
FedEx- TNT Express
12.2019 - 03.2021
Dispatcher
FedEx- TNT Express
04.2018 - 12.2019
Corporate Ticketing Staff
FSN Travel and Tourism
09.2016 - 04.2018
Ticketing Staff
Asiangulf Travel and Tourism LLC
06.2012 - 02.2015
Visa assistant & B to C ticketing staff
Alhind Travel and Tourism
06.2012 - 02.2015
BA - English- Literature
Calicut University
06/2006 - 03/2009
High School Diploma - Humanities
EMEA Higher Sec. School
06/2004 - 03/2006
High School Diploma - SSLC
EMEA School
06/2001 - 03/2004
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