Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Yasir Alsubhi

Makkah,Saudi Arabia

Summary

Resourceful and driven, with proven ability in deafferents IT area like IT Coordinator, IT problems and Incidents, Integration Developer.

Possesses strong communication skills and ability to build relationships with stakeholders. Committed to making significant impact in Information Technology.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work history

Application development officer

Bank Aljazira
Jeddah, Saudi Arabia
07.2024 - Current
  • Utilised Java programming language for application development.
  • Utilised latest programming languages for up-to-date application development.
  • Managed complete lifecycle of application development, from conceptualisation to deployment and maintenance.
  • Utilised modern programming languages for robust application development.
  • Complied with all industry regulations during application development, ensuring legal adherence at all times.
  • Worked on cross-platform application development, increased potential user base.
  • Delivered high-quality coding solutions for robust application development.
  • Improved user experience to ensure client satisfaction using strategic application development techniques.
  • Engaged in testing activities, ensuring error-free application development.
  • Improved system functionality by assisting in application development.
  • Leveraged expertise in Spring framework for robust application development.
  • Kept abreast of latest industry trends, integrating them into application development.
  • Coordinated with application development teams to improve software integration with databases.
  • Led application development projects, resulting in improved business performance.
  • Adapted quickly to new coding languages, tools and techniques for improved application development processes.
  • Coordinated with cross-functional teams to implement best practices in application development.
  • Led application development team, ensuring timely delivery of projects.
  • Implemented cutting-edge technologies in application development for increased efficiency.
  • Conferred with application development staff to clarify programme specifications.
  • Coordinated application development for multiple projects to meet scheduled deadlines.
  • Participated in project meetings; contributing valuable input on application development strategy.
  • Collaborated effectively with software engineers during application development stages for better understanding of requirements.
  • Followed security protocols whilst handling sensitive information during application development.
  • Liaised with stakeholders to understand requirements for bespoke application development.
  • Implemented security protocols within Java developments for ensured application safety against potential threats.
  • Collaborated closely with the development team to integrate new software applications smoothly.
  • Used object-oriented programming principles during application development; increased maintainability and scalability ensued.
  • Collaborated with development team for timely bug resolution and improved application functionality.
  • Collaborated with IT team for development of customised applications, resulting in robust reporting capabilities.

IT Problem and Incidents manager

Bank Aljazira
Jeddah, Saudi Arabia
01.2022 - 07.2023
  • Managed team dynamics by implementing conflict resolution strategies.
  • Facilitated staff training, resulting in better customer service.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Streamlined communication channels, enhanced internal information flow.
  • Streamlined processes to improve and optimise office operations.
  • Created digital file classification system for company-wide use.
  • Led performance reviews, identified areas for improvement.
  • Piloted change management initiatives successfully improving organisational adaptability.
  • Coordinated cross-departmental collaboration for improved workflow.
  • Created classification systems to manage archives.
  • Delivered high-quality products to increase customer satisfaction.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Delegated tasks efficiently to maximise productivity.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Designed and implemented training to further develop staff based on business goals.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Supervised project timelines for timely completion.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Developed plans and strategies to promote continuous improvement.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Conducted research and gathered information from multiple sources to present clear results.
  • Analysed data and information to identify issues and create tailored solutions.
  • Stayed current on processes and procedures to offer relevant assistance.
  • Oversaw daily operations to achieve high productivity levels.
  • Consulted with users and management to formulate guiding principles.
  • Identified potential risks, mitigated possible issues.
  • Examined options and understood trade-offs to develop fallback plan.
  • Simplified complex data, made information accessible to all team members.
  • Leveraged technology to troubleshoot and track issues without delay.
  • Executed feasibility studies to inform development of existing and proposed projects.
  • Streamlined workflow to improve efficiency.
  • Monitored system performance using recognised and agreed criteria.
  • Defined problem to identify, prioritise and select alternatives.
  • Maintained high levels of accuracy whilst managing multiple tasks simultaneously.
  • Demonstrated adaptability in changing circumstances for seamless transition of projects.
  • Reduced drama and conflict of divisive behaviours to reach productive solutions.
  • Gathered and designed technical specifications to solve customer needs.
  • Devised strategic plans to achieve business objectives.
  • Managed time effectively, prioritised tasks according to importance.
  • Applied excellent discovery skills to match customer needs with solutions.
  • Analysed and understood situations to develop action plans.
  • Outlined needs to meet end user requirements.
  • Facilitated meetings to enhance team communication.
  • Assessed processes, procedures and work practices for strengths and weaknesses.
  • Achieved effective communication with clear and concise language.
  • Searched for opportunities to improve or incorporate ways to serve, create and operate.
  • Virtualised or graphically visualised system operations to identify areas for improvement
  • Identified current inefficiencies and recommended changing functionality or behaviours to eliminate concerns.
  • Researched and extracted data to better understand problems and build solutions.
  • Enhanced team performance, provided constructive feedback on regular basis.
  • Supported and developed processes and systems to facilitate quick responses to customers.
  • Wrote reports outlining project progress and results.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed critical incidents effectively whilst maintaining composure under pressure.
  • Built relationships with external vendors for prompt support during system failures.
  • Encouraged development of clear objectives and action plans.
  • Conducted thorough risk assessments for potential incidents.
  • Delivered timely incident management by coordinating with relevant teams.
  • Oversaw regular system checks, ensuring continuous operation and service availability.
  • Escalated high-impact incidents swiftly for rapid problem solving.
  • Improved incident handling by adopting best practices in ITIL framework.
  • Effectively communicated complex technical information to non-technical personnel during crisis situations.

Senior IT coordinator

Makkah Medical Center Hospital
Makkah, Saudi Arabia
08.2019 - 07.2021
  • Installed new software for users and monitored version and patch update requirements.
  • Carried out new hardware installations and updates, keeping systems functional and secure.
  • Followed manufacturing instructions and design specifications when completing repairs.
  • Organised workspaces for employees with computer, monitors and associated cabling or equipment.
  • Tested function of peripheral equipment and completed quality repairs.
  • Followed technical documentation for accurate installation, maintenance and repair work.
  • Implemented cloud solutions across various departments; improved data accessibility and collaboration.
  • Scanned systems, diagnosing and correcting equipment failures and performance issues.
  • Maintained internet and intranet websites to maximise reliability and usability.
  • Delivered reliable, high quality technical support to average of [Number] users daily.
  • Mentored junior staff members, cultivating a high-performing team culture.
  • Managed projects end-to-end to ensure timely delivery within budget.
  • Improved network stability with proactive maintenance and updates.
  • Carried out regular server maintenance tasks; promoted uninterrupted operations.
  • Answered user questions about hardware and software operation to help resolve problems.
  • Developed customised IT strategies for business growth and expansion.
  • Spearheaded team meetings, facilitating clear communication amongst the IT Department.
  • Enhanced system efficiency by implementing innovative IT solutions.
  • Integrated new technologies into existing infrastructure for improved productivity.
  • Conducted server back-up and recovery operations in line with protocols.
  • Completed investigations to check on reported errors, reproduce problems and trace faults.
  • Coordinated with different departments for seamless integration of IT systems.
  • Troubleshot technical issues promptly, minimising downtime for employees.
  • Managed resources effectively; optimised usage whilst reducing costs.
  • Handled user training sessions, enhancing employee competency in using new systems or applications.
  • Prepared equipment for staff use, installing cables, operating systems, and software.
  • Implemented robust disaster recovery plans; ensured minimum disruption during unforeseen circumstances.
  • Updated and improved web pages for relevancy and accuracy.
  • Liaised with external vendors to procure cost-effective hardware and software.
  • Established and troubleshot network and data communications systems.
  • Tracked computer system and network performance to identify root causes of issues.
  • Contributed to strategic planning meetings, providing expert insight on technology trends and innovations.
  • Regularly updated software applications to maintain optimal performance levels.
  • Handled high volume calls to address customer inquiries and concerns.
  • Carried out day-to-day duties accurately and efficiently.
  • Wrote reports outlining project progress and results.
  • Developed plans and strategies to promote continuous improvement.
  • Stayed current on processes and procedures to offer relevant assistance.
  • Analysed data and information to identify issues and create tailored solutions.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Worked flexible hours, covering nights, weekends and national holidays.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Developed appropriate resources to meet needs of diverse audiences.

Education

Bachelor of Science - Computer Science

King Abdulaziz University
Jeddah/Saudi Arabia
01.2014 - 01.2019

Skills

  • Stress management
  • Data analytics
  • Cisco networking
  • Analytical
  • Technical troubleshooting
  • Project coordination
  • Scrum project management
  • Middleware applications understanding
  • Systems Analysis
  • Critical-thinking
  • Analytical thinker
  • IT project management
  • IT skills
  • API integration
  • Collaborative development
  • Agile
  • Python programming
  • DevOps principles
  • Java programming
  • SQL
  • IoT knowledge
  • API development
  • Database programming
  • Front-end development
  • Agile methodology
  • Project Management
  • Time-management
  • PHP
  • API design
  • SCRUM
  • Back-End frameworks
  • System analysis
  • DevOps practices
  • Troubleshooting
  • Technical communication
  • Systems integration

Languages

English
Advanced
Arabic
Native

Affiliations

  • IOT
  • Smart Devices
  • AI
  • ESports

Timeline

Application development officer

Bank Aljazira
07.2024 - Current

IT Problem and Incidents manager

Bank Aljazira
01.2022 - 07.2023

Senior IT coordinator

Makkah Medical Center Hospital
08.2019 - 07.2021

Bachelor of Science - Computer Science

King Abdulaziz University
01.2014 - 01.2019

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Yasir Alsubhi