Yasir Mohamed Elhadi
Riyadh
Summary
Accomplished Workplace Facilities Operations Manager with a proven track record at Remal Al-Sawahel Contracting and Maintenance, enhancing operational efficiency by 30% through Lean Six Sigma methodologies. Expert in team leadership and problem-solving, significantly reducing system downtime. Skilled in operations management and staff training, consistently improving service delivery and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Workplace Facilities Operations Manager
Remal Al-Sawahel Contracting and Maintenance
01.2023 - Current
- Developed and implemented a comprehensive preventative maintenance and repair program, reducing system downtime by 30% and extending asset lifespan
- Directed a multidisciplinary team of 15 engineers and technicians, improving overall efficiency by 25% through strategic leadership and advanced training
- Enhanced security protocols using state-of-the-art surveillance systems, resulting in a 50% reduction in security incidents
- Reduced operational costs by 15% through strategic vendor contract negotiations
- Increased operational efficiency by 30% by implementing Lean Six Sigma methodologies.
Project Manager Soft Service
El-Saif Operation & Maintenance (ESOM)
03.2021 - 03.2023
- Coordinated a team of 50 professionals across 5 different locations to maintain consistent service delivery
- Achieved a 30% reduction in operating costs by automating routine tasks and streamlining workflow processes
- Enhanced service reliability by 40% by redesigning the service delivery model, ensuring timely completion of projects.
- Enhanced service reliability by 40% by redesigning the service delivery model, ensuring timely completion of projects.
- Enhanced facility safety by reducing incidents by 30% by implementing comprehensive safety protocols.
Soft Service Manager
NASCOM Facilities Management
02.2018 - 02.2021
- Identify the technical, procedural and equipment issues that hinder cleaning performance
- Inform support personnel and Director of Operations as needed
- Continually monitor cleaning operations to ensure all activities are completed promptly and correctly
- Responsible for staff development in areas such as training, technical skills, safety, and performance management
- Improved client satisfaction scores by 25% through strategic service improvements and regular quality assessments
- Managed 500,000 square meters of facility space, overseeing daily operations and maintenance tasks
Assistant Facility Manager
NASCOM Facilities Management
05.2016 - 01.2018
- Assisted in overseeing operations and maintenance for a portfolio of high-rise commercial properties across the kingdom
- Implemented an efficient, streamlined reporting process for maintenance issues, improving resolution times by 20%
- Contributed to drafting scopes of work for maintenance contracts, resulting in improved vendor performance and higher service standards
- Supported senior management in strategic planning initiatives and resource allocation for better facility operation
- Enhanced safety compliance by 25% by establishing rigorous inspection protocols
Facility Operations Coordinator
Carawan Holding Co
04.2015 - 05.2016
- Coordinated day-to-day facility management activities, supervising a team of 10 to ensure adherence to industry standards and operational excellence
- Played a pivotal role in the development of an annual work plan that introduced time-saving automation and resource tracking tools
- Acted as Contracting Officer Representative, managing 5+ facility-related contracts and ensuring deliverables were met on time and within budget
- Developed and maintained a real property inventory system, enhancing asset management efficiency by 15%
Education
Bachelor of Science - Electrical Engineering
University of Pangasinan Phinma Education Network
Dagupan City, Philippines12.2014
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Employee relations and conflict resolution
- Operational Efficiency
- Staff Training
- Staff Management
Certification
- Project Management Professional PMP® I PMI
- Level 4 Diploma in Facilities Management I IWFM®
- Certified Facility Manager® (CFM®) I IFMA
- LEED AP O+M I | GBCI
- Certified Lean Six Sigma Green Belt | IASSC
- Work Rates and Work Loading | BICSc
- Accredited Commercial Property Manager | Institute of Real Estate Management
- Waste auditor | GBCI
- IOSH Managing safely I IOSH
- Health, Safety, and Hygiene for Cleaning I ISSA
- GBAC Star Accreditation Program workshop
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Workplace Facilities Operations Manager
Remal Al-Sawahel Contracting and Maintenance
01.2023 - Current
Project Manager Soft Service
El-Saif Operation & Maintenance (ESOM)
03.2021 - 03.2023
Soft Service Manager
NASCOM Facilities Management
02.2018 - 02.2021
Assistant Facility Manager
NASCOM Facilities Management
05.2016 - 01.2018
Facility Operations Coordinator
Carawan Holding Co
04.2015 - 05.2016
- Project Management Professional PMP® I PMI
- Level 4 Diploma in Facilities Management I IWFM®
- Certified Facility Manager® (CFM®) I IFMA
- LEED AP O+M I | GBCI
- Certified Lean Six Sigma Green Belt | IASSC
- Work Rates and Work Loading | BICSc
- Accredited Commercial Property Manager | Institute of Real Estate Management
- Waste auditor | GBCI
- IOSH Managing safely I IOSH
- Health, Safety, and Hygiene for Cleaning I ISSA
- GBAC Star Accreditation Program workshop
Bachelor of Science - Electrical Engineering
University of Pangasinan Phinma Education Network
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