YASMIN ALMSAUDI
Tabuk
Summary
Experienced hospitality professional with focus on enhancing guest experiences with over 5 years in executive lounge settings. Skilled in team leadership and operational management, ensuring top-tier service through exceptional organisational abilities and attention to guest needs. Proven track record of fostering welcoming and efficient environment that meets and exceeds guest expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Terminal Officer
Altanfeethi
Executive Lounge Supervisor
Prince Sultan bin Abdulaziz Airport
Tabuk
01.2021 - 04.2025
- Improved the luxury experience for passengers in the executive lounge.
- Effective interaction with VIPs, ensuring their needs are met.
Guest Services Coordinator
Prince Sultan bin Abdulaziz Airport
Tabuk
01.2020 - 01.2021
- Efficiently coordinated passenger reception and guidance to enhance their experience.
- Ensured passenger comfort.
Education
Bachelor - computer Science
university of Tabuk
Skills
- vip customer handling
- Effective communication
- Emotional intelligence
- Ethical decision making
- Proactive initiative
- Performance analysis
- Microsoft Office Suite
- Lounge management
- Complaint resolution
- Staff motivation
- Customer management
- Complaint handling
Accomplishments
- A certificate of thanks and appreciation from the commander of the border guards in the Tabuk region
- Class Coach Certificate from the World Sports Federation
- Awarded a Certificate of Appreciation for outstanding performance in the VIP Lounge
Languages
Arabic
Native
English
Advanced
Affiliations
- Traveling and exploring different cultures
- Hospitality and etiquette appreciation
- Reading about emotional intelligence
- Learning new languages
Certification
Certificate of Completion in Customs Clearance
Saudi Logistics Academy – January 2025
Certificate in Data Analysis Skills Using Excel
Technical and Vocational Training Corporation
Guest Experience Program Certificate
HNI
Timeline
Executive Lounge Supervisor
Prince Sultan bin Abdulaziz Airport
01.2021 - 04.2025
Guest Services Coordinator
Prince Sultan bin Abdulaziz Airport
01.2020 - 01.2021
Terminal Officer
Altanfeethi
Bachelor - computer Science
university of Tabuk
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