Open to work
Yasmin ALzughaibi
Riyadh,Saudi Arabia
Summary
SCFHS-Classified Health Social Work Specialist with a Master’s from King Saud University (2025). Extensive hands-on experience in psychosocial patient support and administrative coordination across major Saudi healthcare institutions. Excelled in crisis intervention, MS Office data management, patient navigation, and multidisciplinary team collaboration. Committed to enhancing patient outcomes through strategic resource linkage and compassionate service delivery.
Overview
1
1
Certificate
4
4
years of professional experience
Work history
Administrative Assistant
King Khaled Eye Specialist Hospital
Riyadh, Saudi Arabia
2024.03 - 2026.03
- Managed data entry and updates using Microsoft Word and Excel to support workflow reporting within
- Organized and maintained electronic and paper files ensuring accurate documentation aligned with
- Prepared monthly performance reports for the department summarizing workflow activities and supporting management decision-making
- Supported accurate record-keeping with proficient data entry skills.
- Streamlined administrative processes for increased efficiency in the workplace.
Patient Experience Volunteer
Imam Abdulrahman Al Faisal Hospital
Riyaadh, Saudi Arabia
2026.01 - 2026.01
- Enhanced patient satisfaction through targeted feedback collection, service flow analysis, and actionable experience improvement recommendations to clinical teams.
- Supported seamless patient navigation by assisting with appointment scheduling, wayfinding support, and effective resolution of service-related complaints.
- 1 month
Social Specialist (Cooperative Training)
King Khaled Eye Specialist Hospital
Riyadh, Saudi Arabia
2025.03 - 2025.12
- Provided psychosocial support to patients during treatment while educating families about medical conditions and coordinating with medical teams to optimize care plans.
- Assisted patients in accessing financial/social services through comprehensive assessments, resource linkage, and continuity of care planning in specialized eye care.
- 8 months
Social Specialist (Cooperative Training)
Prince Mohammad Bin Abdulaziz Hospital
Riyadh, Saudi Arabia
2024.03 - 2024.06
- Delivered psychosocial assessments and counseling to patients and families, providing emotional support during treatment and educating them about medical conditions.
- Coordinated with medical teams for comprehensive care plans while assisting patients in accessing financial aid, social services, and discharge support resources.
Social Specialist Volunteer
Tarahum Charity Foundation
Riyadh, Saudi Arabia
2024.04 - 2024.04
Patient Services Specialist
King Khaled Eye Specialist Hospital
Riyadh, Saudi Arabia
2022.02 - 2022.08
- Managed patient service navigation and complaint resolution by coordinating appointments, addressing concerns, and ensuring seamless care delivery across departments.
- Facilitated patient access to support services, including financial assistance coordination, social resource linkage, and follow-up communication for optimal satisfaction.
- 6 months
Education
Bachelor of Science - Social Work
04/2015 - 05/2019
Master’s Degree - Social Work
04/2023 - 05/2025
Skills
- Languages: Arabic, English
- Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint, Teams) - Advanced Proficiency, Data Entry & Records Management, Electronic File Organization, Workflow Reporting
- Soft Skills: Patient Relations & Psychosocial Support, Strong Communication & Relationship Building, Leadership & Teamwork, Multitasking & Organization, Crisis Management, Conflict Resolution, Stakeholder Coordination
- Data entry speed
- Flexibility in task handling
- Data inputting
- Task prioritisation
Certification
Customer Relations Management Specialist, Medical Social Work Skills, Diploma in Microsoft Office Applications (3 months), Crisis Management in Social Work, Modern Secretarial Skills, Strategic Planning, Project Management Fundamentals, Judicial Social Work Skills, Health Education Program Management, Human Resources & Professional Development, Social Communication & Teamwork Skills
Work preference
Job search status
Open to workTimeline
Patient Experience Volunteer - Imam Abdulrahman Al Faisal Hospital
2026.01 - 2026.01
Social Specialist (Cooperative Training) - King Khaled Eye Specialist Hospital
2025.03 - 2025.12
Social Specialist Volunteer - Tarahum Charity Foundation
2024.04 - 2024.04
Administrative Assistant - King Khaled Eye Specialist Hospital
2024.03 - 2026.03
Social Specialist (Cooperative Training) - Prince Mohammad Bin Abdulaziz Hospital
2024.03 - 2024.06
Patient Services Specialist - King Khaled Eye Specialist Hospital
2022.02 - 2022.08
Imam Mohammad Ibn Saud Islamic University (IMSIU) - Bachelor of Science, Social Work
04/2015 - 05/2019
King Saud University - Master’s Degree, Social Work
04/2023 - 05/2025