Yasser Al-Sayyari
Riyadh,Riyadh Region
Summary
Seasoned professional with strong focus on strategic leadership and operational excellence. Known for driving business growth and optimising processes by leveraging robust analytical skills and innovative problem-solving techniques. Committed to fostering collaborative environments and delivering sustainable results.
Driven Executive Manager with knack for strategic leadership and team collaboration. Proficient in project management and adept in optimising operational processes. Poised to drive significant organisational growth and innovation.
Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
23
23
years of professional experience
1
1
year of post-secondary education
Work history
Service desk Executive manager
Saudi Investment Bank
Riyadh, Riyadh Region
04.2002 - Current
- Facilitated training programs for staff development and skill enhancement.
- Led strategic planning initiatives for company growth.
- Cultivated a positive work environment, enhancing employee satisfaction and retention rates.
- Directed project teams for timely completion of milestones.
- Exercised crisis management skills during unexpected challenges ensuring minimal disruption to business operations.
- Implemented new business processes, improving operational efficiency.
- Streamlined workflow systems for increased productivity.
- Coordinated with cross-functional teams, fostering collaboration and innovation.
- Drafted budget plans to optimise resource allocation and expenditure.
- Managed high-stakes negotiations to secure beneficial contracts.
- Improved customer relations with proactive service policies.
- Recruited and managed senior staff with focus on delivering clear results.
- Partnered with management team to optimise operations and reduce costs.
- Established budgets based on historical, current and forecasted business data.
- Created and led successful business culture focused on performance.
Education
Diploma - Network engineering
Chamber of Commerce and Industry
Riyadh, Riyadh Region 09.2000 - 06.2001
Associate's degree - Service Desk Manager
The Chartered School For Business Management
Dubai UAE 10.2024 - 10.2024
Skills
- Innovative thinking
- Decision-Making proficiency
- Knowledge of crm systems
- Technical proficiency
- Business acumen development
- Project planning and execution
- Strong empathy
- Customer relationship management
- Strategic leadership
- Project leadership
- Staff performance evaluation
- Time efficiency
- Team Leadership
- Technical writing
- Budget management
- Operations management
Languages
English
Advanced
Arabic
Fluent
Accomplishments
i hade many thanks prize from the bank for my hard work in many ways.
Timeline
Associate's degree - Service Desk Manager
The Chartered School For Business Management
10.2024 - 10.2024
Service desk Executive manager
Saudi Investment Bank
04.2002 - Current
Diploma - Network engineering
Chamber of Commerce and Industry
09.2000 - 06.2001
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