Yasser Alghamdi
Jeddah
Summary
Takes on challenging new roles, harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
12
12
years of professional experience
Work history
Project manager
ITC, SALAM company
Jeddah
2020.01 - Current
- Manage day-to-day activities of customer projects efficiently and effectively through proper coordination with and between all concerned parties.
- Manage the communication with all stakeholders (AM, IMP, Presales, contractors, distributors, and customers) to thoroughly understand the order and the service delivery requirements.
- Prepare the Project Implementation Plan.
- Resolve any issues that arise during the execution of the project activities and ensure timely completion of the assigned projects.
- Keep following and coordinating all project activities till service delivery and ensure that all project deliverables are completed as per customer requirements and expectations.
- Follow up with the customer for the acceptance of the service and secure his signature on SAN/PAN.
- Some of the customers I have served: Aramco, Alrajhi Bank, Neom, Royal Protocol, Ministry of Culture, Holy Makkah Municipality, Al Balad Development Company, St. Regis Hotel (Red Sea Global), Ritz Carlton Hotel & NourNet.
Project Control Engineer
Huawei
Jeddah
2017.07 - 2019.12
- Working under FTTM (Fiber to the Merto Project) Close monitoring for all key-milestones with Project Manager and team manager.
- Document and report delays, issues, and lessons learned during the project life cycle.
- Follow-up and work closely with PM and contractors in solving issues and delay reasons.
- Follow-up Certificate of Completion with Mobily and invoices acceptance.
- Supervise and validates contractor site access and quality of work.
- Regular reports and dashboard for project progress and issues.
- Attending project meeting and project monthly review.
FTTX Engineer
Mobily
Jeddah
2013.11 - 2015.11
- Managing FTTB projects handover to O&M dep.
- Worked on GIS platforms.
- Deal with different GPON equipment Contractors- Huawei ,Zhone.
- Supervise OSP team during OSP testing & commissioning.
- Validates OSP Contractors documentation based on Mobily standard.
- Follow-up with Contractors for closing pending issues and oils.
Customer service
Riyadh Bank
Jeddah
2012.07 - 2013.01
- Mange and create customer accounts.
- Sale the loans and credit cards.
- Resolve customer complaints.
Education
Bachelor degree - Computer Engineering
Al Baha private collage of science
Al BahahDiploma degree - Electronics Technology
COLLEGE OF TELECOMM. AND ELECTRONICS
JeddahSkills
- Creative, efficient and self-motivated
- Continuous Improvement
- Troubleshooting
- Analytical problem solving
- Compliance understanding
- Time management
- Public relations
- Communication skills
- Leadership
Languages
Arabic
Native
English
Upper intermediate
Timeline
Project manager
ITC, SALAM company
2020.01 - Current
Project Control Engineer
Huawei
2017.07 - 2019.12
FTTX Engineer
Mobily
2013.11 - 2015.11
Customer service
Riyadh Bank
2012.07 - 2013.01
Bachelor degree - Computer Engineering
Al Baha private collage of science
Diploma degree - Electronics Technology
COLLEGE OF TELECOMM. AND ELECTRONICS