Yasser Suliman Alhanini

Work History

Operating Systems Support Lead

Elm

01.2022 - Current

Led the operating systems support team, overseeing the provision of expert assistance for various operating systems to ensure high levels of system performance, reliability, and security.
Initiated and implemented automation of daily and time-consuming tasks, significantly enhancing operational efficiency and freeing up team resources for strategic initiatives.
Drove the development and implementation of best practices and procedures for system maintenance, troubleshooting, and optimization, leading to marked improvements in system efficiency and user satisfaction.
Coordinated with IT departments and cross-functional teams to align operating system support strategies with organizational goals, facilitating seamless IT operations and support.
Spearheaded the application of control requirements from the National Cybersecurity Authority (NCA), ensuring all operating systems comply with the latest cybersecurity standards and practices.
Mentored and trained team members in advanced support techniques, technologies, and compliance protocols, fostering a culture of continuous learning and adherence to cybersecurity best practices.
Managed critical incidents, offering expert diagnostics and troubleshooting to resolve complex system issues, minimizing downtime and operational disruptions.
Acted as a key point of contact for senior management, providing strategic insights and updates on system performance, challenges, solutions, and compliance with cybersecurity standards.
Continuously monitored and evaluated new technologies and software updates, recommending and implementing enhancements that drive innovation, operational excellence, and compliance in operating system support.

Technical Consultant, IT-OPS

Elm

04.2018 - 01.2022

Spearheaded the implementation of new projects within my domain, applying expert knowledge and technical skills to meet project objectives and deliverables.
Played a pivotal role in diagnostics and troubleshooting, rapidly identifying and resolving issues to minimize downtime and ensure client satisfaction.
Actively participated in client meetings as a subject matter expert, providing valuable insights and technical advice on assigned projects, enhancing client trust and project success.
Fostered collaboration with cross-functional teams, contributing to the development of comprehensive project plans and strategies, ensuring alignment with client objectives and seamless project execution.
Leveraged my technical expertise and communication skills to facilitate effective knowledge sharing and problem-solving, driving project progress and achieving milestones.

Senior Engineer, IT-OPS

Elm

02.2017 - 04.2018

Primary administrator for Linux operating systems, managing configuration, maintenance, and system optimization to ensure efficiency and reliability.
Oversaw the installation, security updates, and performance tuning of Linux servers, enhancing system functionality and user satisfaction.
Applied patches and closed findings proactively to maintain system security and compliance with the latest standards and best practices.
Implemented system hardening measures to enhance security, reduce vulnerabilities, and protect against unauthorized access and potential threats.
Developed comprehensive system documentation, supporting efficient operation and quick resolution of technical issues.
Coordinated with development and applications teams to deploy software environments, ensuring platform compatibility and operational stability.
Provided expert-level technical support, resolving complex issues to maintain high system availability and performance.

Senior Engineer, QA

Elm

12.2013 - 01.2017

Managed and optimized the test environment, ensuring comprehensive administration and seamless operation across various testing platforms.
Led VM Administration, assembling physical servers, installing virtualization platforms (such as VMware and Hyper-V), and managing virtual machines to support efficient testing processes.
Oversaw OS Administration for various operating systems (RHEL 5.x/6.x/7.x, Windows Server 2003/2008/2012), including installation, configuration, monitoring, and management, to maintain operational excellence.
Administered SharePoint 2013, handling installation, configuration, deployment, troubleshooting, and backup tasks to ensure robust collaboration and data management.
Managed QA site administration, including creating, deleting, editing, and configuring QA sites (HP Quality Center, SharePoint, etc.) to support the Quality Assurance processes.
Served as SQL Administrator, responsible for installing SQL engines, deploying scripts & SSIS packages, performing backups, restores, and database maintenance tasks (shrink databases, manage users, grant permissions) across different database engines (Microsoft SQL 2005/2008/2012, Oracle 11G).
Conducted deployments of builds to QA environments across different platforms, ensuring smooth and efficient transitions from development to testing.
Worked with a variety of operating systems, application servers (JBoss 4/6/7, Apache Tomcat, IIS, Liferay, ActiveMQ), and databases (Microsoft SQL 2005/2008/2012, Oracle 11G), showcasing a broad technical proficiency and ability to adapt to diverse IT environments.

Programming and Computers Maintenance

Ministry Of Islamic Affairs, Dawah And Guidance

01.2001 - 08.2009

Summary

Overview

Work History

Operating Systems Support Lead

Technical Consultant, IT-OPS

Senior Engineer, IT-OPS

Senior Engineer, QA

Programming and Computers Maintenance

Education

Bachelor of Computer Science - Information Technology

Diploma - Computing

Diploma Architecture Drawing -

Diploma - Applied Computer

Skills

Timeline

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