Yasser Alluhaydan
Riyadh
Summary
After completing an enriching educational journey, I am eager to start my career and be an addition to the organization in which I will work, and to use all my various skills and knowledge to be an effective element.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Guest Experience Expert
JW Marriott
11.2024 - Current
- Improving the guest experience by communicating with them and providing suggestions and solutions to any problem that guests may face and working to solve it in the best possible way.
- Supported front desk staff during peak hours by assisting with check-ins/check-outs or handling inquiries from walk-in guests.
- Monitored online reviews from past guests, identifying areas for improvement in service delivery or facility management as needed.
Executive Lounge Officer
Altanfeethi
01.2024 - 06.2024
- My job was to check the lounge services and make sure that the VIPS were provided with full service, and to make sure that the airport equipment in the lounge was working
Sales Officer-part Time
Jarir Book Store
06.2022 - 02.2024
- Research target market and identified customers' unique needs to suggest suitable products
- Achieving sales goals
- Responding to customer needs by answering questions and providing detailed information about [Product or Service]
- Promoting and marketing the company's products and services and convincing customers of them
- Listening to customer complaints and dealing with them in order to achieve their satisfaction and provide them with appropriate solutions
- Suggesting necessary modifications to products
Education
Bachelor's Degree - Hotel And Tourism Management
King Saud University
Riyadh 06.2022 - 2 2024
Skills
Microsoft office
Communication skills
Persuasion
Integrated marketing
Flexibility and ability to manage priorities
Problem solving
Timeline
Guest Experience Expert
JW Marriott
11.2024 - Current
Executive Lounge Officer
Altanfeethi
01.2024 - 06.2024
Sales Officer-part Time
Jarir Book Store
06.2022 - 02.2024
Bachelor's Degree - Hotel And Tourism Management
King Saud University
06.2022 - 2 2024