Summary
Overview
Work History
Education
Skills
Training Courses
Timeline
Generic

Yasser Khattab

Riyadh,saudi arabia

Summary

Accomplished professional with extensive expertise in budget planning and forecasting, business development, and strategic decision-making. Proven track record in implementing sustainability strategies, driving business turnarounds, and overseeing IT infrastructure. Adept at cross-functional collaboration, cultural sensitivity, and brand development. Skilled in stakeholder negotiations, financial governance, regulatory compliance, and customer relationship management. Demonstrates resilience, critical evaluation skills, and effective delegation. Committed to fostering innovation, visionary leadership, and maintaining integrity and ethics. Career goal: to leverage comprehensive skill set to drive organisational growth and success.

Visionary leader with strategic mindset, driven to lead organisations towards growth and innovation. Demonstrated success in managing cross-functional teams and cultivating strong business relationships. Committed to delivering transformative results and fostering culture of excellence.

Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations.

Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment.

Innovative CEO with talent for transforming organisational visions into measurable successes. Spearheaded major initiatives leading to substantial revenue growth and operational efficiency. Renowned for fostering collaborative cultures and driving strategic advancements in competitive markets.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Accomplished [Type] student, pursuing [Area of study] eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.

Enthusiastic [Job Title] with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Organised and dependable [Job Title] with [Number] years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Reliable [Job Title] with [Type] industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.

Experienced [Job Title] with over [Number] years in [Type] industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Dedicated [Job Title] highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

Customer-oriented [Job Title] with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Passionate [Job Title] with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Motivated [Job Title] with [Number] years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Enthusiastic [Job Title] with [Number] years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares [Type] knowledge to achieve results.

Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Dedicated [Job Title] with [Number] years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Focused [Job Title] with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives. Seasoned business leader with focus on strategic growth and operational excellence. Known for driving transformative initiatives and fostering collaborative environments to achieve business goals. Utilises strong leadership and innovative thinking to enhance profitability and market positioning. Visionary leader with ability to inspire teams and drive strategic growth. Demonstrates strong decision-making and exceptional communication skills. Ready to create transformative impact in [Desired Position] role. Offering strong candidate with leadership qualities and strategic mindset. Knowledgeable about driving business growth, managing cross-functional teams, and fostering innovation. Ready to use and develop strategic planning, team leadership, and business development skills in [Desired Position] role. Motivational leader with record of success in [Type] environments. Seeks out change opportunities, capitalising on technologies, improved methods and gaps to surpass targets. History maintaining efficiency and high employee satisfaction with responsive management style.

Overview

34
34
years of professional experience
5
5
years of post-secondary education

Work History

CEO

Arabian International Healthcare Holding Company
Riyadh, Riyadh Region
07.2024 - Current
  • Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
  • Led strategic planning initiatives to secure company's future growth.
  • Partnered with management team to optimise operations and reduce costs.
  • Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.

CEO

Tamer Healthcare
Jeddah, Mecca Region
09.2022 - 06.2024
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Recruited and managed senior staff with focus on delivering clear results.
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Oversaw financial operations to maintain fiscal health of the company.
  • Chaired board meetings for effective decision-making process.
  • Strategised long-term goals and objectives with steady focus on mission accomplishment.
  • Enhanced stakeholder relations by regular communication and transparency.
  • Directed administration and optimisation of financial operations, payroll and accounting processes.
  • Advanced training programmes, boosted employee skills and performance levels.
  • Allocated resources to teams and projects based on need, performance and availability.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Formulated business plan to ensure sustainability in competitive markets.
  • Cultivated productive work environment through employee motivation initiatives.
  • Introduced cost control measures, witnessed significant reduction in overheads.
  • Established strong rapport with stakeholders to enhance business credibility.
  • Executed mergers and acquisitions for business expansion.
  • Targeted operational inefficiencies to improve profit margins.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Increased brand recognition with innovative marketing campaigns.
  • Piloted change management programs to enhance adaptability of workforce.
  • Created vision for company direction, resulted in clear organisational objectives.
  • Fostered a culture of innovation for product development success.
  • Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
  • Directed day-to-day work of [Number] employees and motivated teams to exceed objectives.
  • Led strategic planning initiatives to secure company's future growth.
  • Streamlined processes, achieved better resource allocation.
  • Partnered with management team to optimise operations and reduce costs.
  • Served as official representative of organisation to public groups or government agencies.
  • Drove digital transformation efforts, established strong online presence for the firm.
  • Put in place clear controls for financial administration and business management.
  • Improved business resilience with risk management strategies.
  • Developed corporate policies, improved ethical standards across the organisation.
  • Set strategic plans to govern functioning of [Type] operations.
  • Established new partnerships for increased market penetration.
  • Monitored operations to assess and highlight results.
  • Established budgets based on historical, current and forecasted business data.
  • Created and led successful business culture focused on performance.
  • Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
  • Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
  • Generated Key Performance Indicator reporting to drive better performance.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.
  • Handled high volume calls to address customer inquiries and concerns.
  • Monitored and updated stock levels and inventory databases.
  • Operated machinery to achieve targets while following regulations.
  • Developed appropriate resources to meet needs of diverse audiences.
  • Delivered services to customer locations within target timeframes.
  • Improved efficiency and productivity by acquiring new skills.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Wrote reports outlining project progress and results.
  • Reviewed customer history to recommend appropriate products and services.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Delivered tailored assistance to customers with disabilities.
  • Received and processed stock using inventory management system.
  • Increased revenue by upselling and recommending products.
  • Consistently arrived at work on time and ready to start immediately.
  • Stayed current on processes and procedures to offer relevant assistance.
  • Created and maintained displays and signs.

General manager Pharma

Tamer healthcare
Jeddah, Mecca Region
01.2018 - 08.2022
  • Monitored operations to assess and highlight results.
  • Established a positive work environment which promoted staff morale and productivity.
  • Improved staff retention with robust HR policies and procedures.
  • Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
  • Established budgets based on historical, current and forecasted business data.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Managed key stakeholder relationships for smoother project completion.
  • Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
  • Regularly reviewed performance data, driving continuous improvement efforts.
  • Directed day-to-day work of [Number] employees and motivated teams to exceed objectives.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Partnered with management team to optimise operations and reduce costs.
  • Set strategic plans to govern functioning of [Type] operations.
  • Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
  • Directed administration and optimisation of financial operations, payroll and accounting processes.
  • Identified new business opportunities, leading to market expansion.
  • Built high-performing teams to achieve organisational objectives.
  • Served as official representative of organisation to public groups or government agencies.
  • Streamlined communication processes for improved team collaboration.
  • Achieved customer satisfaction with regular feedback and improvement sessions.
  • Created and led successful business culture focused on performance.
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Allocated resources to teams and projects based on need, performance and availability.
  • Developed strategic business plans, enhancing corporate vision and objectives.
  • Delivered results under pressure to meet tight deadlines.
  • Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Established successful partnerships with other companies for mutual growth.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Led company-wide restructuring to streamline operations.
  • Implemented rigorous financial controls, improving overall profitability.
  • Increased overall operational efficiency by implementing new management strategies.
  • Introduced effective cost control measures, reducing unnecessary expenditure.
  • Maintained compliance with industry regulations at all times.
  • Defined company direction through careful strategic planning.
  • Established strong rapport with stakeholders to enhance business credibility.
  • Successfully negotiated contracts with suppliers to reduce costs.
  • Fostered a high-performance culture, resulting in increased productivity.
  • Recruited and managed senior staff with focus on delivering clear results.
  • Put in place clear controls for financial administration and business management.
  • Kept appropriate stock levels to match expected demand.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Improved efficiency and productivity by acquiring new skills.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Stayed current on processes and procedures to offer relevant assistance.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Delivered tailored assistance to customers with disabilities.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Conducted testing to diagnose system faults.
  • Leveraged strategic networking to create new business opportunities.
  • Handled high volume calls to address customer inquiries and concerns.
  • Successfully delivered on tasks within tight deadlines.
  • Applied positive customer service approach to increase satisfaction levels.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Forecasted sales trends to plan team resourcing.
  • Developed appropriate resources to meet needs of diverse audiences.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Received and processed stock using inventory management system.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Wrote reports outlining project progress and results.

Sales and business development director Healthcare

Tamer healthcare
Jeddah, Mecca Region
01.2015 - 12.2017
  • Developed marketing plans to support department strategies.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Delivered presentations at industry events to promote company products and services.
  • Boosted lead conversion rate by [Number]% by automating lead follow-up process in Salesforce.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Managed key accounts to ensure customer satisfaction.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
  • Oversaw project timelines for timely delivery of services.
  • Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.
  • Planned and managed resources and budget to support and deliver objectives.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Allocated teams, materials and calendar space for individual projects.
  • Used multi-source data to determine sales and delivery terms for products and services.
  • Launched new initiatives, leading to increased market share.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Developed targeted sales territory plans, boosting [Location] sales by [Number]%.
  • Designed long-term business strategy to guide leadership decision-making.
  • Ensured business continuity, employing [Skill] and [Skill] to maintain high-quality partner relationships throughout entire lifecycle.
  • Devised financial forecasts, aiding in effective budget management.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Led team meetings, resulting in enhanced communication and productivity.
  • Coordinated with various departments, ensuring seamless operations.
  • Implemented new marketing strategies, boosting brand awareness.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Reinforced sales goals amongst staff members for higher performance levels.
  • Enabled accurate lead tracking by establishing and maintaining business opportunity records in [Software].
  • Produced pre-qualification and tender documents that resulted in [Number] new client wins.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Fostered innovative solutions, increasing operational effectiveness.
  • Maximised lead generation, collaborating with marketing and campaigns teams to execute [Type] and [Type] campaigns.
  • Conducted competitor analysis to stay ahead in the market.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Conducted periodic performance reviews for direct reports.
  • Facilitated strategic decision-making, performing thorough market research to identify and quantify opportunities and threats.
  • Supervised, mentored and managed a sales team of [Number] to close deals worth £[Number]+.
  • Explored new markets with comprehensive research and analysis.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Developed strategic plans with a focus on long-term growth.
  • Minimised market risk, implementing market expansion strategies to diversify income streams.
  • Identified potential partners for successful collaborations.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Analysed sales reports to identify trends and update strategies.
  • Negotiated contracts, securing optimum conditions for business expansion.
  • Streamlined internal processes for improved efficiency.
  • Represented organisation to public at trade exhibitions and conventions, driving awareness of [Product or Service].
  • Established strong business relationships to enhance company reputation.
  • Responded effectively to client inquiries, fostering strong relationships.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Drove departmental improvements by streamlining [Type] and [Type] processes, resulting in [Number]% efficiency increase.
  • Negotiated and executed [Number] new marketing partnership agreements, generating £[Number] in annual revenue.
  • Monitored documentation and implementation of key contract applications and working capital processes.
  • Led planning, development and implementation of business development strategies, growing revenue on average [Number]% per [Timeframe].
  • Managed multiple partner relationships and internal projects simultaneously in fast-paced work environment.
  • Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
  • Optimised resource allocation, enhancing overall productivity.
  • Acted as point of contact for high-level queries and represented team at senior leadership meetings.
  • Allocated resources strategically to achieve high ROI and minimise financial cost.
  • Monitored plans to meet deadlines, budget and quality standards.
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Grew annual revenue by [Number]% with targeted sales and marketing strategy.
  • Delivered exceptional staff performance through training and mentoring of [Number] employees.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Negotiated contracts, securing favourable terms for the company.
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
  • Maintained up-to-date knowledge of industry trends by attending workshops and seminars.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Applied positive customer service approach to increase satisfaction levels.
  • Created and maintained displays and signs.
  • Increased revenue by upselling and recommending products.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Designed digital and print materials to engage audiences.
  • Replenished stock and processed deliveries to maximise product availability.
  • Analysed reporting to reconcile transactions, accounts and ledgers.
  • Served customers to drive sales and deliver top-quality experiences.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Delivered high-quality results within budget and timeframe targets.
  • Successfully maintained clean driving licence and access to reliable transportation.
  • Oversaw daily operations to achieve high productivity levels.
  • Wrote reports outlining project progress and results.
  • Assisted with infection control through social distancing and PPE wearing.
  • Improved efficiency and productivity by acquiring new skills.
  • Delivered tailored assistance to customers with disabilities.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.

sales director Pharma

Tamer healthcare
Jeddah, Mecca Region
01.2010 - 12.2014
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Optimised sales tactics based on comprehensive market analysis.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
  • Achieved revenue growth by targeting untapped markets.
  • Delivered compelling sales presentations, securing high-value contracts.
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Articulated product features and specifications in customer-centric language based on their priorities.
  • Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Developed strategic sales plans to enhance market presence.
  • Cultivated strong relationships with key organisations and professionals to support future business growth objectives.
  • Attended industry and company-specific events as [Company] representative.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Strengthened team performance through effective coaching and mentoring.
  • Ensured regulatory compliance in all commercial operations, maintaining corporate integrity.
  • Generated new leads and opportunities to maximise revenue.
  • Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
  • Reinforced branding initiatives by coordinating presentations and creating marketing campaigns to maximise outreach.
  • Improved profitability, developing pipeline using multiple sales channels and penetration strategies.
  • Drove process improvements by implementing innovative sales strategies.
  • Represented organisation to public at trade exhibitions and conventions, driving awareness of [Product or Service].
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Allocated teams, materials and calendar space for individual projects.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Generated sales forecasts to inform resource allocation and project management.
  • Identified new business opportunities, driving company expansion.
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
  • Facilitated deal closures by cultivating trust-based client relationships.
  • Presented sales data and insights to leadership to aid strategy development and planning.
  • Navigated complex negotiations to achieve favourable outcomes.
  • Bolstered brand position through adept crisis management.
  • Understood customer needs to craft exceptional sales journeys.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Directed multi-channel marketing campaigns, boosting product exposure.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Managed team of [Number] [Job Titles] across [Type] region.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Unearthed new target markets, prospective clients and key sector decision-makers.
  • Elevated customer satisfaction levels with proactive client management.
  • Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Managed cross-functional teams for collaborative business success.
  • Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
  • Used multi-source data to determine sales and delivery terms for products and services.
  • Monitored and analysed market trends and competitive offerings to identify opportunities for segment expansion.
  • Developed marketing plans to support department strategies.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Built strong relationships with key clients for long-term business growth.
  • Fostered robust partnerships in the industry to augment business reach.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Streamlined sales processes to improve operational efficiency.
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Maintained contact with customers throughout sales and pre-delivery process.
  • Grew annual revenue by [Number]% with targeted sales and marketing strategy.
  • Led successful product launches, increasing brand visibility.
  • Analysed industry and competitor trends to enhance sales strategy.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Championed staff training programmes, enhancing overall team competency.
  • Qualified prospects to determine future sales possibilities and improve conversion efforts.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Piloted competitive intelligence initiatives to maintain industry edge.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches.
  • Managed client relationships from early stages of sales process through to post-sales
  • Analysed sales reports to identify trends and update strategies.
  • Maintained awareness of latest industry trends, product knowledge and sales techniques.
  • Replenished stock and processed deliveries to maximise product availability.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Operated machinery to achieve targets while following regulations.
  • Engaged with stakeholders to build relationships and brand awareness.
  • Improved efficiency and productivity by acquiring new skills.
  • Kept appropriate stock levels to match expected demand.
  • Prevented cross-contamination by sanitising utensils and surfaces.
  • Developed plans and strategies to promote continuous improvement.
  • Analysed data and information to identify issues and create tailored solutions.
  • Supported team by demonstrating respect and willingness to help.
  • Oversaw daily operations to achieve high productivity levels.
  • Stayed current on processes and procedures to offer relevant assistance.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Leveraged strategic networking to create new business opportunities.
  • Carried out day-to-day duties accurately and efficiently.
  • Conducted testing to diagnose system faults.
  • Designed digital and print materials to engage audiences.

Country manager

Boston Scientific
Jeddah, Mecca Region
04.2006 - 12.2009
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Streamlined processes, improving efficiency across all departments.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Identified revenue growth opportunities generated through retailers and distributors.
  • Recruited, trained and motivated distributors to foster ongoing favourable partnerships.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Cultivated a positive work environment that led to employee retention and job satisfaction.
  • Managed crisis situations effectively minimising potential damage to company reputation.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Enhanced visibility of the brand by participating at trade fairs and industry events.
  • Created world-class sales strategy to achieve established targets.
  • Maintained positive corporate image and brand reputation in [Location].
  • Improved competitive position through continuous market research and analysis.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Took ownership of lead pipeline to exceed targets and monitor budget adherence.
  • Represented organisation to public at trade exhibitions and conventions, driving awareness of [Product or Service].
  • Enhanced sales performance, actively monitoring all leads and conversions.
  • Maximised sales volume, building relationships with foreign decision-makers to promote trade relations and distribution opportunities.
  • Established and maintained relationships with key stakeholders.
  • Ensured compliance with regulatory requirements, maintaining high standards of conduct.
  • Fostered strong relationships with key stakeholders for improved operational effectiveness.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Spearheaded organisational changes by updating expansion plan to enhance employee motivation, project transparency and business-wide strategy alignment.
  • Conducted market research and analysis to identify opportunities for informed decision-making.
  • Capitalised on business opportunities in new markets to increase international account sales.
  • Optimised performance by conducting regular staff training sessions.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Developed marketing plans to support department strategies.
  • Conducted economic and commercial surveys to successfully locate most profitable markets.
  • Generated and presented reports disclosing new business leads, budgetary governance and regulatory compliance.
  • Collaborated with global counterparts for sharing best practices and knowledge transfer.
  • Developed robust departmental budgets and long-term financial plans to support cost-effective operations.
  • Prepared winning sales proposals to address and overcome potential client objections.
  • Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
  • Consistently achieved high-level customer satisfaction through responsive account management.
  • Increased market share by devising and implementing strategic business plans.
  • Grew annual revenue by [Number]% with targeted sales and marketing strategy.
  • Addressed customer concerns effectively, ensuring high satisfaction rates amongst clients.
  • Managed overall operations, enhancing company's presence in the region.
  • Allocated teams, materials and calendar space for individual projects.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Represented company at industry events, conferences and with regulatory authorities.
  • Boosted sales performance, establishing clear, measurable sales objectives for each territory.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Improved lead generation, working collaboratively with marketing to develop enhanced selling tools, collateral and campaigns.
  • Developed insight-based account and territory strategies and action plans.
  • Set up new offices nationwide to expand business reach.
  • Formulated and executed strategic business plans to drive company growth and expansion.
  • Spearheaded and implemented winning sales strategies to meet and exceed corporate KPIs.
  • Coordinated cross-functional teams to meet project deadlines.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Directed marketing campaigns for increased brand awareness locally and internationally.
  • Developed annual budgets which resulted in cost optimisation.
  • Led multicultural teams to achieve organisational objectives.
  • Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.
  • Devised sales strategies, resulting in significant revenue growth.
  • Coordinated client entertainment and familiarisation trips to foster strong and favourable rapport.
  • Drove digital transformation initiatives for greater business efficiency.
  • Reviewed sales performance and addressed actionable solutions for underperforming areas.
  • Analysed sales reports to identify trends and update strategies.
  • Analysed business data to complete sales forecasts and inform strategy.
  • Generated and managed sales activity for small, medium and multi-national accounts.
  • Enabled efficient sales process, following documentation and certification procedures required by foreign countries.
  • Drafted sales reports and facilitated accurate performance tracking against sales targets through Salesforce.
  • Coordinated with regional offices and subsidiaries to align strategies and objectives.
  • Established successful partnerships by negotiating contracts with local vendors.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
  • Evaluated and negotiated contracts, agreements and partnerships to achieve business goals.
  • Used multi-source data to determine sales and delivery terms for products and services.
  • Operated machinery to achieve targets while following regulations.
  • Engaged with stakeholders to build relationships and brand awareness.
  • Successfully delivered on tasks within tight deadlines.
  • Delivered high-quality results within budget and timeframe targets.
  • Oversaw daily operations to achieve high productivity levels.
  • Carried out day-to-day duties accurately and efficiently.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Replenished stock and processed deliveries to maximise product availability.
  • Processed invoices and payment runs with complete accuracy.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Successfully maintained clean driving licence and access to reliable transportation.
  • Stayed current on processes and procedures to offer relevant assistance.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Created and maintained displays and signs.
  • Received and processed stock using inventory management system.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Wrote reports outlining project progress and results.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Monitored and updated stock levels and inventory databases.

Regional manager

MSD
Jeddah, Mecca Region
01.2005 - 03.2006
  • Developed strategies for optimal market penetration.
  • Established budgets based on historical, current and forecasted business data.
  • Fostered a positive work environment, boosting employee morale.
  • Increased market share through strong vendor network and customer-orientated service.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Spearheaded market expansion plan for senior leadership, including sales planning, marketing and product research.
  • Recruited and managed senior staff with focus on delivering clear results.
  • Managed profit and loss to decrease discrepancies and retain timely and under-budget project completion.
  • Fostered culture of inclusion and positive rapport through consistent team-building activities and inter-office competitions.
  • Cultivated a culture of continuous learning within the team, encouraging professional development.
  • Drove company mission and values, representing organisation at meetings and industry events.
  • Led process optimisation initiatives to improve workflow efficiency.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Achieved efficiency by streamlining regional operations.
  • Deployed promotional campaigns to complement regional initiatives.
  • Created and led successful business culture focused on performance.
  • Ensured compliance with company policies and procedures across all branches in the region.
  • Developed targeted marketing campaigns tailored to regional demographics.
  • Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
  • Put in place clear controls for financial administration and business management.
  • Established strong rapport with stakeholders to enhance business credibility.
  • Established and maintained operational standards for [Number] locations across region.
  • Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
  • Tracked key performance metrics to identify areas requiring improvement.
  • Improved customer satisfaction and dealer profits by negotiating market consolidation.
  • Allocated resources to teams and projects based on need, performance and availability.
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Maintained constant communication with staff, fostering transparency and trust within the team.
  • Negotiated with vendors and service providers to control corporate expenditures.
  • Devised robust contingency plans, ensuring minimal business disruption during crises.
  • Partnered with management team to optimise operations and reduce costs.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Enhanced team's performance with regular coaching and feedback.
  • Safeguarded company assets with careful assessment of profit and loss data.
  • Improved branding initiatives, implementing strategic marketing campaigns to maximise engagement.
  • Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
  • Served as official representative of organisation to public groups or government agencies.
  • Cultivated positive rapport across all enterprise levels, managing stakeholder relations in support of organisational needs.
  • Liaised regularly with head office to ensure alignment of regional goals with overall company objectives.
  • Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
  • Monitored operations to assess and highlight results.
  • Directed sales efforts to increase brand awareness in the region.
  • Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
  • Drafted periodic reports to inform upper management on KPIs and operational issues.
  • Achieved business objectives and benchmarks through strategic planning.
  • Coordinated with other departments for smooth business operations.
  • Cultivated rapport with diverse vendor network, driving revenue and reducing expenditures.
  • Advanced regional branch performance through managerial reorganisation methods.
  • Directed day-to-day work of [Number] employees and motivated teams to exceed objectives.
  • Oversaw training programmes for new hires, facilitating their quick integration into teams.
  • Managed region-wide projects to successful completion.
  • Provided crucial input into strategic planning, shaping company direction and focus.
  • Implemented change management and network restructuring strategies to address underperforming areas.
  • Managed personnel issues and implemented corrective actions.
  • Navigated challenging market conditions to maintain steady growth in the region.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Set strategic plans to govern functioning of [Type] operations.
  • Built strong relationships with stakeholders, improving customer satisfaction rates.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Directed administration and optimisation of financial operations, payroll and accounting processes.
  • Prevented cross-contamination by sanitising utensils and surfaces.
  • Delivered high-quality results within budget and timeframe targets.
  • Carried out day-to-day duties accurately and efficiently.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Managed teams by overseeing hiring, training and professional growth of employees.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Received and processed stock using inventory management system.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Oversaw daily operations to achieve high productivity levels.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Monitored and updated stock levels and inventory databases.
  • Designed digital and print materials to engage audiences.
  • Analysed reporting to reconcile transactions, accounts and ledgers.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Created and maintained displays and signs.
  • Wrote reports outlining project progress and results.

District manager

MSD
Riyadh, Riyadh Region
01.2002 - 12.2004
  • Oversaw operations of £[Amount] organisation, including budget planning, strategy development, community outreach, forecasting and payroll.
  • Provided leadership for district-wide initiatives, enhancing operational efficiency.
  • Transformed underperforming teams into productive, profitable teams, increasing sales by [Number]%.
  • Implemented budget controls to minimise financial wastage.
  • Travelled across the district to oversee store operations.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Facilitated regular meetings with store managers, ensuring alignment of objectives.
  • Mediated staff disputes, promoting a harmonious work environment.
  • Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Planned and managed resources and budget to support and deliver objectives.
  • Fostered team collaboration, resulting in improved customer service.
  • Exceeded sales forecast figures by [Number]% through superior customer care.
  • Drove revenue increases and team morale by developing and deploying incentivised sales contests.
  • Improved district performance by implementing strategic plans and policies.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Maintained communication channels between upper management and frontline employees, facilitating better understanding of company goals.
  • Handled escalated customer complaints, safeguarding customer satisfaction.
  • Mentored new hires to foster talent retention.
  • Used multi-source data to determine sales and delivery terms for products and services.
  • Developed training programmes for staff skill enhancement.
  • Expanded client bases by [Number]%, building lasting relationships to grow profit.
  • Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
  • Launched employee recognition schemes which boosted morale and productivity.
  • Analysed sales reports to identify trends and update strategies.
  • Brought in exceptional candidates to boost team productivity and operational efficiency.
  • Managed inventory and reduced shrinkage by [Number]% through detailed monitoring of daily operations and stock.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Coordinated merchandise allocation amongst stores to optimise profit margin.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Oversaw [Number] direct reports to achieve efficiency targets.
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Increased sales by [Number]% by rolling out new promotional strategies across regional shops.
  • Developed marketing plans to support department strategies.
  • Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
  • Resolved conflicts promptly to promote positive environments for customers.
  • Achieved sales targets through effective team management.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Mitigated risk factors by enforcing health and safety regulations.
  • Represented organisation to public at trade exhibitions and conventions, driving awareness of [Product or Service].
  • Conducted periodic performance reviews of subordinates, providing constructive feedback.
  • Managed multi-site operations to ensure seamless business continuity.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Created and implemented best practice policies and processes to aid operational performance.
  • Identified opportunities for growth within the district market.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Allocated teams, materials and calendar space for individual projects.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Grew annual revenue by [Number]% with targeted sales and marketing strategy.
  • Devised promotional strategies for increased customer engagement.
  • Ensured compliance with company standards, maintaining brand reputation.
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.
  • Consistently arrived at work on time and ready to start immediately.
  • Analysed data and information to identify issues and create tailored solutions.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Forecasted sales trends to plan team resourcing.
  • Delivered tailored assistance to customers with disabilities.
  • Processed invoices and payment runs with complete accuracy.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Increased customer satisfaction by resolving issues.
  • Replenished stock and processed deliveries to maximise product availability.
  • Assisted with infection control through social distancing and PPE wearing.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Delivered high-quality results within budget and timeframe targets.
  • Operated machinery to achieve targets while following regulations.
  • Generated Key Performance Indicator reporting to drive better performance.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Completed customer orders with speed and accuracy.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Developed plans and strategies to promote continuous improvement.

Product manager

MSD
Riyadh, Riyadh Region
01.2001 - 12.2001
  • Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.
  • Balanced competing priorities effectively in fast-paced environment whilst maintaining focus on strategic goals.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Translated complex technical information into easily comprehensible language for non-technical stakeholders.
  • Worked closely with R and D team for development of next-generation products.
  • Drove efficiency improvements within manufacturing operations by introducing lean methodologies.
  • Grew annual revenue by [Number]% with targeted sales and marketing strategy.
  • Presented at industry conferences, raised company profile within sector.
  • Led cross-functional team for successful product launch.
  • Introduced measures to improve quality control standards across the manufacturing process.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Championed user-centric approach to design, enhanced customer satisfaction levels.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Developed marketing plans to support department strategies.
  • Managed product life cycle from concept through to post-launch evaluation.
  • Fostered strong relationships with key stakeholders to secure buy-in for new initiatives.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Built high-performing team by implementing robust recruitment process.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Increased brand visibility with implementation of innovative marketing campaigns.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Delivered training sessions to sales teams, increased understanding of product features and benefits.
  • Collaborated with sales and marketing teams, improved product positioning in the market.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Negotiated contracts with suppliers, reduced operational costs.
  • Developed new product strategies by researching market trends and analysing customer feedback.
  • Streamlined production process by identifying and eliminating inefficiencies.
  • Used multi-source data to determine sales and delivery terms for products and services.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Allocated teams, materials and calendar space for individual projects.
  • Implemented data-driven decision-making processes across all stages of product development.
  • Conducted competitor analysis to identify market opportunities.
  • Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
  • Represented organisation to public at trade exhibitions and conventions, driving awareness of [Product or Service].
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Identified areas for cost reduction in supply chain management, achieved significant savings.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Analysed sales reports to identify trends and update strategies.
  • Improved efficiency and productivity by acquiring new skills.
  • Assisted with infection control through social distancing and PPE wearing.
  • Delivered high-quality results within budget and timeframe targets.
  • Successfully maintained clean driving licence and access to reliable transportation.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Increased revenue by upselling and recommending products.
  • Stayed current on processes and procedures to offer relevant assistance.
  • Kept appropriate stock levels to match expected demand.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Successfully delivered on tasks within tight deadlines.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Processed invoices and payment runs with complete accuracy.
  • Engaged with stakeholders to build relationships and brand awareness.
  • Received and processed stock using inventory management system.
  • Designed digital and print materials to engage audiences.
  • Supported team by demonstrating respect and willingness to help.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Conducted testing to diagnose system faults.
  • Forecasted sales trends to plan team resourcing.
  • Delivered services to customer locations within target timeframes.

Professional medical representative

MSD
Riyadh, Riyadh Region
01.1998 - 12.2000
  • Initiated new business through tactical prospecting.
  • Coordinated goods and equipment delivery and installation.
  • Facilitated business growth by developing strategic action plans according to market trends.
  • Prepared accurate cost estimations on equipment installation and maintenance.
  • Communicated complete legal guidance for purchased devices.
  • Arranged regular meetings with clients to engage with new products and services.
  • Evaluated sales performance to determine progress.
  • Grew sales region through targeted lead research and conversion.
  • Improved sales data by adapting resource distribution strategies to increase effectiveness.
  • Established professional relationships with key decision makers for fostering trust and credibility.
  • Identified and secured new sales opportunities to consistently achieve performance targets.
  • Adapted sales style in response to client and customer requirements.
  • Balanced multiple responsibilities seamlessly managing personal workload effectively.
  • Navigated complex sales processes whilst maintaining a customer-focused approach.
  • Enhanced brand reputation with the effective handling of complaints and queries from customers.
  • Managed customer expectations throughout sales processes for exceptional satisfaction ratings.
  • Adapted client orders to meet evolving business needs and maintain loyalty.
  • Targeted medical sales presentations to suit individual client needs for improved conversion rates.
  • Tracked industry trends to identify emerging patient needs and opportunities.
  • Developed new business by networking with valuable customers.
  • Set up sampling events to engage new clients.
  • Handled customer queries and complaints using analytical and diplomatic approach.
  • Cultivated positive new relationships with prospective customers across varied communication channels.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Observed technology advancements to deliver knowledgeable medical sales advice.
  • Handled large numbers of accounts within assigned territory area.
  • Used regional knowledge to maximise territory area sales potential.
  • Presented device features and qualities to showcase business benefits.
  • Converted warm leads into sales within target timeframes.
  • Showcased exceptional problem-solving skills tackling challenges promptly and effectively.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
  • Reviewed competitor performance and adapted sales strategy accordingly.
  • Monitored sales market activity to remain ahead of competitors.
  • Pitched strategic proposals outlining key benefits to suit client demands.
  • Updated sales databases with current, accurate client information.
  • Continuously refined selling techniques based on customer feedback, enhancing buying experience greatly as a result.
  • Coordinated regular sales meetings, improving team coordination and performance.
  • Presented new product lines to key medical and healthcare professionals.
  • Attended training programs regularly staying updated about emerging trends in pharmaceuticals.
  • Conducted in-depth market research for understanding competitors' strategies and offerings.
  • Demonstrated and engaged clients with medical goods to increase product sales.
  • Recorded sales for goods and service performance monitoring.
  • Ascertained exact client requirements to recommend bespoke product packages.
  • Advised design teams of unique client requests requiring product adaptations.
  • Executed product demonstrations to showcase unique benefits and features.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Increased product awareness by delivering persuasive presentations to healthcare professionals.
  • Attended numerous industry conferences keeping abreast of latest advancements in pharmaceutical field.
  • Fostered productive partnerships with physicians to boost brand visibility in medical circles.
  • Ensured comprehensive knowledge of the company's products through continuous learning and development.
  • Maintained accurate records of all sales activities, providing valuable insights for future strategies.
  • Negotiated profitable business contracts to achieve monthly KPI targets.
  • Sourced new clients through targeted research and networking.
  • Negotiated profitable sales contracts to achieve revenue targets.
  • Provided considerate sales aftercare for maintained client satisfaction.
  • Utilised excellent negotiation skills for closing deals beneficial to both parties involved.
  • Prioritised time management, ensuring optimal productivity during work hours.
  • Built rapport with new and existing customers to boost client retention.
  • Monitored competitor activity to remain ahead of market trends and prices.
  • Generated leads through networking events, strengthening client base significantly over time.
  • Collaborated closely with marketing teams to align sales efforts with overall company goals.
  • Exceeded sales targets through consistent customer engagement.
  • Outlined evidence base for new products and treatments.
  • Actioned client feedback to improve goods and services provided.
  • Devised promotional campaigns to increase customer spending.
  • Wrote reports outlining project progress and results.
  • Received and processed stock using inventory management system.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Analysed data and information to identify issues and create tailored solutions.
  • Applied positive customer service approach to increase satisfaction levels.
  • Managed teams by overseeing hiring, training and professional growth of employees.
  • Developed appropriate resources to meet needs of diverse audiences.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Developed plans and strategies to promote continuous improvement.
  • Conducted testing to diagnose system faults.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.
  • Designed digital and print materials to engage audiences.
  • Forecasted sales trends to plan team resourcing.
  • Successfully maintained clean driving licence and access to reliable transportation.
  • Increased revenue by upselling and recommending products.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Increased customer satisfaction by resolving issues.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Carried out day-to-day duties accurately and efficiently.

Medical representative

Novartis
Riyadh, Riyadh Region
01.1994 - 12.1997
  • Attended national and regional medical conferences for networking opportunities.
  • Prepared accurate cost estimations on equipment installation and maintenance.
  • Managed customer expectations throughout sales processes for exceptional satisfaction ratings.
  • Liaised with medical staff whilst promoting benefits of new drugs.
  • Implemented successful strategies for achieving sales targets within assigned territory.
  • Developed new business by networking with valuable customers.
  • Sourced new clients through targeted research and networking.
  • Maintained up-to-date knowledge of competitor products for strategic planning.
  • Ensured compliance with all company policies and regulations during promotional activities.
  • Demonstrated and engaged clients with medical goods to increase product sales.
  • Communicated complete legal guidance for purchased devices.
  • Organised regular meetings with healthcare professionals for effective product promotion.
  • Converted warm leads into sales within target timeframes.
  • Adapted sales style in response to client and customer requirements.
  • Undertook administrative tasks related to sales reporting, ensuring accuracy at all times.
  • Conducted demonstrations of how to use medical equipment when necessary, increasing user confidence.
  • Reviewed competitor performance and adapted sales strategy accordingly.
  • Presented device features and qualities to showcase business benefits.
  • Actioned client feedback to improve goods and services provided.
  • Tailored sales pitch according to customer needs, maximising product uptake.
  • Advised design teams of unique client requests requiring product adaptations.
  • Exceeded sales targets through consistent customer engagement.
  • Provided feedback on market trends to the marketing team regularly, improving strategy effectiveness.
  • Observed technology advancements to deliver knowledgeable medical sales advice.
  • Developed a deep understanding of medical products by extensive research.
  • Used regional knowledge to maximise territory area sales potential.
  • Collaborated with sales team to meet quarterly targets without fail.
  • Followed up on leads generated from conferences, establishing potential new clients.
  • Identified and secured new sales opportunities to consistently achieve performance targets.
  • Negotiated profitable business contracts to achieve monthly KPI targets.
  • Tracked industry trends to identify emerging patient needs and opportunities.
  • Established strong professional relationships with key opinion leaders in the medical field.
  • Monitored competitor activity to remain ahead of market trends and prices.
  • Ascertained exact client requirements to recommend bespoke product packages.
  • Arranged regular meetings with clients to engage with new products and services.
  • Devised promotional campaigns to increase customer spending.
  • Presented new product lines to key medical and healthcare professionals.
  • Built rapport with new and existing customers to boost client retention.
  • Negotiated profitable sales contracts to achieve revenue targets.
  • Targeted medical sales presentations to suit individual client needs for improved conversion rates.
  • Improved sales data by adapting resource distribution strategies to increase effectiveness.
  • Adapted client orders to meet evolving business needs and maintain loyalty.
  • Coordinated goods and equipment delivery and installation.
  • Pitched strategic proposals outlining key benefits to suit client demands.
  • Set up sampling events to engage new clients.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Communicated effectively with healthcare professionals to promote pharmaceutical products.
  • Grew sales region through targeted lead research and conversion.
  • Provided considerate sales aftercare for maintained client satisfaction.
  • Handled customer queries and complaints using analytical and diplomatic approach.
  • Focused on customer satisfaction during every interaction, building strong business relations.
  • Updated sales databases with current, accurate client information.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
  • Evaluated sales performance to determine progress.
  • Monitored sales market activity to remain ahead of competitors.
  • Recorded sales for goods and service performance monitoring.
  • Succeeded in securing repeat business by providing excellent customer service.
  • Initiated new business through tactical prospecting.
  • Facilitated training sessions for new joiners as part of their induction process.
  • Managed client database efficiently to streamline communication processes.
  • Outlined evidence base for new products and treatments.
  • Enhanced product knowledge amongst doctors and pharmacists through detailed presentations.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Cultivated positive new relationships with prospective customers across varied communication channels.
  • Handled large numbers of accounts within assigned territory area.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Delivered services to customer locations within target timeframes.
  • Replenished stock and processed deliveries to maximise product availability.
  • Generated Key Performance Indicator reporting to drive better performance.
  • Operated machinery to achieve targets while following regulations.
  • Carried out day-to-day duties accurately and efficiently.
  • Monitored and updated stock levels and inventory databases.
  • Delivered tailored assistance to customers with disabilities.
  • Managed teams by overseeing hiring, training and professional growth of employees.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Created and maintained displays and signs.
  • Delivered high-quality results within budget and timeframe targets.
  • Developed plans and strategies to promote continuous improvement.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Completed customer orders with speed and accuracy.
  • Kept appropriate stock levels to match expected demand.
  • Assisted with infection control through social distancing and PPE wearing.
  • Leveraged strategic networking to create new business opportunities.

Medical representative

GSK
Riyadh, Riyadh Region
05.1993 - 12.1993
  • Developed a deep understanding of medical products by extensive research.
  • Evaluated sales performance to determine progress.
  • Negotiated profitable business contracts to achieve monthly KPI targets.
  • Handled large numbers of accounts within assigned territory area.
  • Monitored competitor activity to remain ahead of market trends and prices.
  • Monitored sales market activity to remain ahead of competitors.
  • Ascertained exact client requirements to recommend bespoke product packages.
  • Managed client database efficiently to streamline communication processes.
  • Targeted medical sales presentations to suit individual client needs for improved conversion rates.
  • Initiated new business through tactical prospecting.
  • Ensured compliance with all company policies and regulations during promotional activities.
  • Maintained up-to-date knowledge of competitor products for strategic planning.
  • Provided feedback on market trends to the marketing team regularly, improving strategy effectiveness.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Conducted demonstrations of how to use medical equipment when necessary, increasing user confidence.
  • Attended national and regional medical conferences for networking opportunities.
  • Pitched strategic proposals outlining key benefits to suit client demands.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Focused on customer satisfaction during every interaction, building strong business relations.
  • Facilitated training sessions for new joiners as part of their induction process.
  • Devised promotional campaigns to increase customer spending.
  • Established strong professional relationships with key opinion leaders in the medical field.
  • Tailored sales pitch according to customer needs, maximising product uptake.
  • Managed customer expectations throughout sales processes for exceptional satisfaction ratings.
  • Built rapport with new and existing customers to boost client retention.
  • Set up sampling events to engage new clients.
  • Negotiated profitable sales contracts to achieve revenue targets.
  • Observed technology advancements to deliver knowledgeable medical sales advice.
  • Adapted sales style in response to client and customer requirements.
  • Cultivated positive new relationships with prospective customers across varied communication channels.
  • Updated sales databases with current, accurate client information.
  • Adapted client orders to meet evolving business needs and maintain loyalty.
  • Collaborated with sales team to meet quarterly targets without fail.
  • Succeeded in securing repeat business by providing excellent customer service.
  • Demonstrated and engaged clients with medical goods to increase product sales.
  • Communicated effectively with healthcare professionals to promote pharmaceutical products.
  • Followed up on leads generated from conferences, establishing potential new clients.
  • Prepared accurate cost estimations on equipment installation and maintenance.
  • Sourced new clients through targeted research and networking.
  • Liaised with medical staff whilst promoting benefits of new drugs.
  • Coordinated goods and equipment delivery and installation.
  • Provided considerate sales aftercare for maintained client satisfaction.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
  • Handled customer queries and complaints using analytical and diplomatic approach.
  • Grew sales region through targeted lead research and conversion.
  • Improved sales data by adapting resource distribution strategies to increase effectiveness.
  • Reviewed competitor performance and adapted sales strategy accordingly.
  • Communicated complete legal guidance for purchased devices.
  • Tracked industry trends to identify emerging patient needs and opportunities.
  • Actioned client feedback to improve goods and services provided.
  • Advised design teams of unique client requests requiring product adaptations.
  • Exceeded sales targets through consistent customer engagement.
  • Enhanced product knowledge amongst doctors and pharmacists through detailed presentations.
  • Presented new product lines to key medical and healthcare professionals.
  • Recorded sales for goods and service performance monitoring.
  • Implemented successful strategies for achieving sales targets within assigned territory.
  • Used regional knowledge to maximise territory area sales potential.
  • Outlined evidence base for new products and treatments.
  • Presented device features and qualities to showcase business benefits.
  • Developed new business by networking with valuable customers.
  • Arranged regular meetings with clients to engage with new products and services.
  • Identified and secured new sales opportunities to consistently achieve performance targets.
  • Organised regular meetings with healthcare professionals for effective product promotion.
  • Converted warm leads into sales within target timeframes.
  • Undertook administrative tasks related to sales reporting, ensuring accuracy at all times.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Monitored and updated stock levels and inventory databases.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Oversaw daily operations to achieve high productivity levels.
  • Successfully maintained clean driving licence and access to reliable transportation.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Received and processed stock using inventory management system.
  • Managed teams by overseeing hiring, training and professional growth of employees.
  • Assisted with infection control through social distancing and PPE wearing.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Engaged with stakeholders to build relationships and brand awareness.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Analysed reporting to reconcile transactions, accounts and ledgers.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Replenished stock and processed deliveries to maximise product availability.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Generated Key Performance Indicator reporting to drive better performance.

Officer

Egyptian Armed Forces
cairo, Egypt
10.1990 - 04.1993
  • Defined and implemented organisational policies, rules and regulations.
  • Conducted risk assessments to ensure public safety.
  • Maintained meticulous records to detail chain of evidence and reported crimes.
  • Improved team efficiency with regular training sessions.
  • Attended emergency situations, employing [Number] years of experience to secure optimal resolutions in line with force regulations.
  • Arrested and transported suspects to police stations or holding cells.
  • Maintained optimal street coverage by planning and managing patrolling schedules.
  • Used proven interview techniques to garner reliable evidence and statements from victims, witnesses and suspects.
  • Managed conflict resolution for maintaining peace in the facility.
  • Managed public relations duties to provide positive and accurate narratives.
  • Monitored use of excessive force to prevent escalated events and restore safety,
  • Provided customer service to improve overall visitor experience.
  • Issued parking fines, logging required information accurately and swiftly.
  • Assessed and verified information given in victim and witness statements to improve investigation workflow.
  • Supported large public gatherings by stewarding and patrolling public areas.
  • Communicated professionally and diplomatically with media or potential sponsors.
  • Protected life and property by enforcing UK laws and regulations.
  • Delivered top-notch service to visitors, enhancing their experience at the venue.
  • Prepared notices, plans and charts to support presentations.
  • Investigated criminal activity to gather information and compile case data.
  • Arrested and detained suspects, processing accurately and efficiently according to established law enforcement protocols.
  • Represented organisation at official occasions and board meetings.
  • Maintained impeccable uniform and equipment, representing department professionally in all interactions.
  • Provided visible presence in inner-city areas, deterring crime through on-foot and mobile patrol duties.
  • Facilitated smooth communications between departments for better coordination.
  • Conducted [Number] official investigations by interviewing key personnel, gathering evidence and taking official statements.
  • Recruited and oriented new members to organisational policies and rules.
  • Ensured safety by routinely patrolling and conducting security checks.
  • Resolved conflicts and disputes, verifying safety of all participants and proceeding with arrests when needed.
  • Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
  • Worked diligently under pressure whilst preserving high-quality output.
  • Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
  • Attended public speaking events to deliver presentations.
  • Attended conventions and public hearings to gather or provide relevant data.
  • Interviewed witnesses to criminal activity and filed police reports to document details.
  • Promoted budget adherence through periodic audits.
  • Developed annual budgets and forecasted expenses and revenue.
  • Maintained high standards of personal conduct, contributing to a positive work environment.
  • Liaised with community members to perform outreach and educate on crime prevention.
  • Monitored CCTV footage and reported suspicious activity to be addressed by patrol officers.
  • Reviewed established objectives and policies to assess and promote adherence.
  • Responded promptly and effectively to emergencies using established protocols.
  • Adhered to all ethical and legal requirements when conducting searches and detaining individuals.
  • Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
  • Safeguarded community members and public spaces with diligent patrols.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Executed assigned duties responsibly thus meeting departmental expectations consistently.
  • Leveraged training and expertise to enforce laws and regulations throughout assigned patrol shifts.
  • Conducted searches, investigating reported persons and premises for illegal activity.
  • Actively participated in community engagement initiatives fostering good relations between the force and local residents.
  • Assisted during special events and large-scale operations ensuring smooth running of activities.
  • Conducted traffic stops and issued citations to offenders.
  • Kept sensitive intelligence safe and secure from unauthorised access.
  • Performed thorough investigations into reported incidents, leading to accurate record-keeping.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Promoted organizational interests to legislature, government or general public.
  • Gathered evidence carefully at crime scenes, enforcing forensic procedure adherence for accuracy.
  • Increased operational efficiency by streamlining administrative processes.
  • Planned and directed general operations to meet organizational goals.
  • Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
  • Analysed KPIs to establish areas in need of improvement.
  • Produced comprehensive crime reports with meticulous attention to detail.
  • Identified instances of non-compliance and issued penalties.
  • Directed programme implementation and monitored performance to inform improvement strategies.
  • Kept abreast of new law enforcement techniques and methodology, maintaining strong knowledge of emerging industry advancements.
  • Wrote detailed reports, aiding in case documentation.
  • Acquired and served warrants for arrests, searches or other purposes.
  • Collaborated with colleagues for effective teamwork.
  • Maintained integrity of crime scenes by guarding area and detaining suspects until arrival of police officer.
  • Consulted with external agencies on potential risks, measures and safety procedures.
  • Advised local property, land and homeowners on appropriate crime prevention strategies.
  • Evaluated operations and performance metrics and reported findings to governing bodies.
  • Handled sensitive information with discretion and professionalism.
  • Maintained order and security at public events, defusing tense situations proactively.
  • Negotiated on behalf of organisational leadership and members.
  • Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
  • Monitored development of systems and procedures to provide budgetary control.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Operated machinery to achieve targets while following regulations.
  • Oversaw daily operations to achieve high productivity levels.
  • Applied positive customer service approach to increase satisfaction levels.
  • Completed customer orders with speed and accuracy.
  • Monitored and updated stock levels and inventory databases.
  • Generated Key Performance Indicator reporting to drive better performance.
  • Created and maintained displays and signs.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Forecasted sales trends to plan team resourcing.
  • Developed plans and strategies to promote continuous improvement.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Stayed current on processes and procedures to offer relevant assistance.
  • Carried out day-to-day duties accurately and efficiently.
  • Handled high volume calls to address customer inquiries and concerns.
  • Analysed reporting to reconcile transactions, accounts and ledgers.
  • Wrote reports outlining project progress and results.
  • Delivered high-quality results within budget and timeframe targets.

Education

Bachelor of Pharmacy - Pharmacy

Faculty of pharmacy
Egypt
10.1985 - 05.1990

Skills

  • Budget planning and forecasting
  • Business development
  • Decision-Making authority
  • Sustainability strategy
  • Self-motivation
  • Change implementation
  • Business turnaround strategies
  • IT infrastructure oversight
  • Cross functional collaboration
  • Cultural sensitivity
  • Brand development
  • Stakeholder negotiations
  • Resilience and stamina
  • Decision making
  • Financial governance
  • Regulatory compliance
  • Customer relationship management
  • Risk Assessment
  • Risk Management
  • Inventory management
  • Critical evaluation
  • Sales forecasting
  • Digital transformation knowledge
  • Profit and loss accountability
  • Corporate diplomacy
  • HR systems knowledge
  • Business administration
  • Commercial Awareness
  • Integrative negotiation
  • Effective delegation
  • Negotiation
  • Stress management
  • Customer service orientation
  • Product development expertise
  • Market trend analysis
  • Global mindset
  • Innovation cultivation
  • Visionary leadership
  • Integrity and ethics
  • Research and Development
  • Cybersecurity principles
  • Company valuation techniques
  • P and L accountability
  • Business process improvement
  • Stress tolerance
  • Active listening
  • Resource allocation
  • KPI implementation
  • Strategic thinking
  • Conflict Resolution
  • Technology integration
  • Marketing strategies
  • Inspirational motivation
  • Effective public speaking
  • Change leadership
  • Brand management
  • Quality control standards understanding
  • Business intelligence tools
  • Budgeting
  • Team building and training
  • Creating collaborative environment
  • Financial leadership
  • Customer engagement
  • Relationship-building
  • Performance driving
  • Product knowledge
  • Interpersonal communication
  • Statistical modelling
  • Market analysis
  • Revenue growth
  • E-Commerce strategies
  • Emotional intelligence
  • Customer service excellence
  • Supply chain management
  • Advanced IT literacy
  • Negotiation tactics
  • Product development
  • Financial analysis
  • Leadership and motivation
  • First-aid certified
  • Company culture cultivation
  • Data-driven decision-making
  • Client Relationship Management
  • Intuitive foresight
  • Innovation fostering
  • Operations management
  • Risk mitigation
  • Financial Forecasting
  • Project coordination
  • Investment strategy
  • Business restructuring
  • Profit and loss reporting
  • Resourcefulness
  • Business intelligence tools usage
  • Crisis management
  • Industry partnership development
  • Operations oversight
  • Contract negotiations
  • Merger and acquisition strategy
  • Mergers and acquisitions knowledge
  • Performance evaluation
  • Database management
  • Programme oversight
  • Stakeholder engagement
  • Quality Assurance
  • Talent development
  • Technical writing
  • Internal communication
  • Computer literacy
  • Collaborative decision-making
  • Data interpretation
  • Boardroom presence
  • Fundraising capabilities
  • Project budgeting
  • Budget administration
  • Change management
  • Time-management
  • Persuasive communication
  • Re-engineering business model
  • Resource optimisation
  • Strategic planning
  • Critical-thinking
  • Product lifecycle management
  • Compliance regulation knowledge
  • Strategic visioning
  • Microsoft Office Suite
  • Executive presence
  • Technical report writing
  • Advanced IT proficiency
  • Project management tools proficiency
  • Initiative taking
  • Public relations oversight
  • Talent acquisition strategy
  • Project Management
  • Public speaking
  • Data analysis
  • Project leadership
  • Policy formulation
  • Influential negotiation

Training Courses

Finance for non Finance Executives - London Business School

General Management Program - Cambridge University


Timeline

CEO

Arabian International Healthcare Holding Company
07.2024 - Current

CEO

Tamer Healthcare
09.2022 - 06.2024

General manager Pharma

Tamer healthcare
01.2018 - 08.2022

Sales and business development director Healthcare

Tamer healthcare
01.2015 - 12.2017

sales director Pharma

Tamer healthcare
01.2010 - 12.2014

Country manager

Boston Scientific
04.2006 - 12.2009

Regional manager

MSD
01.2005 - 03.2006

District manager

MSD
01.2002 - 12.2004

Product manager

MSD
01.2001 - 12.2001

Professional medical representative

MSD
01.1998 - 12.2000

Medical representative

Novartis
01.1994 - 12.1997

Medical representative

GSK
05.1993 - 12.1993

Officer

Egyptian Armed Forces
10.1990 - 04.1993

Bachelor of Pharmacy - Pharmacy

Faculty of pharmacy
10.1985 - 05.1990

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