Microsoft Office
Yasser Qattan
International Hospitality Management Graduate
Madinah
Summary
Senior waiter with experience in Open Buffet and à la carte restaurant environments. Effective creator of service structures with thoughtful organization. Efficient dining manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Senior Waiter
Dar Al-Hijra InterContinental
Madinah
2023.06 - 2024.11
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to guests.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Managed food resources, memorized orders, and coordinated VIP guest service.
- Handled guest complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Trained staff members on use of POS system and service etiquette.
- Upheld high standards of professionalism when supporting service staff.
Education
BBA - International Hospitality Management
University of Prince Mugrin
Madinah, Saudi Arabia 2019.09 - Current
High School Diploma -
Suhail Bin Abdullah
Jeddah 2008.04 - 2011.08
Skills
Compliance standards
undefinedSoftware
Oracle PMS
Power BI
Accomplishments
Ritz-Carlton Riyadh
- Future Investment Initiative 5th & 6th edition
F&B Banquet, F&B Service, F&B Reservations, and VIP Dining.
- Saudi Green Initiative 2021
F&B Banquet, F&B Service, F&B Reservations, and VIP Dining.
MITEF Start-up Competition at King Salman Convention Centre
Event Organizer, VIP Relations, Translator.
Millennium Madinah Airport Internship
Le Meridien Medina Internship
Dar Al Iman InterContinental Medina Internship
Timeline
Senior Waiter
Dar Al-Hijra InterContinental
2023.06 - 2024.11
BBA - International Hospitality Management
University of Prince Mugrin
2019.09 - Current
High School Diploma -
Suhail Bin Abdullah
2008.04 - 2011.08
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