Ahmed Mohammedadnan Dignah
Jeddah
Summary
Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Skilled in emergency response preparedness, ensuring safety and composure under pressure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Flight Attendant
Saudia Airlines
07.2024 - Current
- Demonstrated compliance with safety protocols and emergency procedures during pre-flight briefings and in-flight operations.
- Collaborated with flight crew to maintain efficient cabin preparation and stocking of supplies before departure.
- Delivered exceptional customer service, ensuring passenger comfort and satisfaction throughout flights.
- Resolved passenger inquiries and concerns promptly, enhancing overall travel experience.
- Conducted thorough pre-flight checks of emergency equipment to ensure readiness for any situation.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
IN-FLIGHT SERVICE SPECIALIST
MANASIK AVIATION
03.2023 - 03.2024
- Ensure the achievement of the Department’s goals and objectives through set directives and guidelines.
- Establishes and writes the implementation of existing and new standards.
- Design, writes, revises, and coordinates the publication of the Cabin Crew Procedures Manual (CCPM), Cabin Crew Manual (CCM), and the in-flight service manuals.
- Conducts assessments and trial flights to test and evaluate new service procedures.
- Ensuring a consistent standard of customer service.
- Actively mentor, coach, and facilitate crew career discussions and development.
- Conducts studies and reports and assists in analyzing, developing, and revising existing new cabin services and safety procedures and policies.
SHOWROOM SUPERVISOR
RIS GROUP
01.2022 - 03.2023
- Supervised daily showroom operations, ensuring optimal customer experience and product presentation.
- Trained and mentored new staff on sales techniques and showroom procedures.
SALES
RIS GROUP
07.2021 - 12.2021
- High-end furniture salesman.
- Analyzed sales performance to identify areas of weakness, making recommendations to improve sales.
Education
Commercial Pilot License - Instrument type rating
ATA (North Perry Airport)
01.2020
High School Diploma -
Prince Sultan Highscool
Jeddah, Saudi Arabia01.2015
Skills
- Conflict Resolution
- Team collaboration
- Customer service
- Attention to Detail
- Excellent Communication Skills
- First aid
- Microsoft Office
Certification
- Tomouh Program: 200 Hours of International Employability IT Skills
- Microsoft: Digital literacy with score 29 of 30
- FAA: +5 Aviation safety courses by Federal Aviation Administration
- Kenyon Emergency Services: Certificate of Training 12 Principles of crisis management
- Saudi Airlines Catering: Food Safety Awareness Training Course
- Purdue University: Aviation Fatigue Training
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Flight Attendant
Saudia Airlines
07.2024 - Current
IN-FLIGHT SERVICE SPECIALIST
MANASIK AVIATION
03.2023 - 03.2024
SHOWROOM SUPERVISOR
RIS GROUP
01.2022 - 03.2023
SALES
RIS GROUP
07.2021 - 12.2021
Commercial Pilot License - Instrument type rating
ATA (North Perry Airport)
High School Diploma -
Prince Sultan Highscool