Yazeed Aba alkhayl
Riyadh,Saudi Arabia
Summary
My goal is to join a work environment that enables me to develop my practical and practical skills, gain new experiences, and be an effective and productive member to achieve success and development for my country, serve it, and contribute to the development of the workplace in which I will work, God willing.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Customer Experience Representative
CCCbystc
Riyadh, Saudi Arabia
10.2022 - 10.2023
- Processed high-value payments with meticulous accuracy.
- Applied conflict management to stressed and concerned customers.
- Consistently achieved service rating targets, managing customer inquiries with personalized care and attention.
- Assisted customers with product complaints, logging issues for investigation, and providing replacement items.
Assistant secretary
Al-Waleed Rehabilitation Center
Riyadh, Saudi Arabia
03.2021 - 03.2022
- Stayed current on processes and procedures to offer relevant assistance.
- Developed plans and strategies to promote continuous improvement.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyze problems, evaluate solutions, and select the best decisions.
Assistant secretary
Al-Waleed Rehabilitation Center
Riyadh, Saudi Arabia
09.2017 - 12.2020
- Stayed current on processes and procedures to offer relevant assistance.
- Developed plans and strategies to promote continuous improvement.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyze problems, evaluate solutions, and select the best decisions.
Education
High School Diploma - The scientific track
Al Olayan Complex High School
Riyadh, Saudi Arabia 08.2016 - 05.2020
Skills
- Ability to build social relationships
- Exceptional customer service
- Excellent communicator
- Time management
- Team player
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Languages
Arabic
Native
English
Advanced
Timeline
Customer Experience Representative
CCCbystc
10.2022 - 10.2023
Assistant secretary
Al-Waleed Rehabilitation Center
03.2021 - 03.2022
Assistant secretary
Al-Waleed Rehabilitation Center
09.2017 - 12.2020
High School Diploma - The scientific track
Al Olayan Complex High School
08.2016 - 05.2020
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