Information Specialist
King Khalid University
Riyadh, Riyadh Region
2023.07 - 2023.08
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Distilled complex technical information into easily digestible instructions for end-users.
- Installed new software for users and monitored version and patch update requirements.
- Carried out new hardware installations and updates, keeping systems functional and secure.
- Maintained internet and intranet websites to maximise reliability and usability.
- Used [Software] to track support tickets and document actions.