Yazeed Mudahdih
+966544285912
Work Preference
Timeline
Cashier
tamees 09
06.2025 - Current
Captain Waiter
tamees 09
06.2025 - 11.2025
Bachelor - Law
Saudi Electronic University
2025 - Current
94.81% - High School
Al-Fzari
08.2021 - 06.2024
Work History
Cashier
tamees 09
06.2025 - Current
- Processed customer transactions efficiently and accurately at point of sale.
- Resolved customer complaints promptly, ensuring satisfaction and retention.
- Monitored inventory levels and restocked merchandise as needed to ensure availability.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Entering takeaway orders from delivery apps like Jahez and Keita
Captain Waiter
tamees 09
06.2025 - 11.2025
- Supported team members during busy shifts to ensure timely service.
- Collaborated with kitchen staff to coordinate food orders efficiently.
- Adapted quickly to changing priorities during peak hours of operation.
- Completed restaurant opening and closing functions that included POS report generation.
- Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Resolved guest complaints promptly and professionally, maintaining positive dining experiences.
- Coordinated with bar staff for timely preparation and delivery of drinks to diners'' tables.
- Managed a team of junior waitstaff, ensuring high-quality service and adherence to restaurant standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor - Law
Saudi Electronic University
Jeddah 2025 - Current
94.81% - High School
Al-Fzari
Jeddah 08.2021 - 06.2024
Skills
- Time management skills
- Team collaboration
- Issue resolution
- Cash drawer balancing
- Daily reporting
- Point-of-sale system operation
- Complaint resolution