Yinji (Jenny) Zhang

As part of an Australian-owned nursing agency, i was assigned to a variety of private and public hospitals where i provided comprehensive care to patients, including specialised one-on-one care.

• Administered bedside care and comfort measures, fostering a compassionate and supportive environment for healing.
• Assisted with patient's Activities of Daily living (ADLs), including personal hygiene and mobilisation, to maintain patient dignity and comfort.
• Performed regular patient observations, recorded vital sings, BGLs and reported any changed to the team leaders.
• Supported patient nutrition by meal setup and feeding, ensuring proper nutrition and safe swallowing.
• Contributed to patient safety by utilising manual handling techniques and infection control protocols during care activities.
• Documented progress notes and care assessments using EMR Sunrise, ensuring accurate and timely records.
• Conducted accurate handovers to ensure continuity of care.
• Assisted staff with patient care tasks when my assigned patients were settled or asleep, contributing to effective team operations.

ECG

Vitals

IV infusion

IV subcut injection

BSL

neuro

GCS

4AT

Wound care

Bladder scan

Patient admit and discharge

assist doctor insert IDC

FBC monitor IDC drainage monitor

ADR medication tools

Receive phone call

• Educated patients and families on health promotion strategies, disease prevention, and self-care management techniques.

At Ashford Hospital, renowned for its cardiac care, a supportive role was fulfilled within the general medicine and surgery ward. Responsibilities encompassed both direct patient care clinical support as outlined below:

• Provided care for 4-6 patients per shift, ensuring individualised and comprehensive care.
• Enhanced patient experience by providing companionship and emotional support, promoting a therapeutic environment.
• Performed routine assessment including vital signs, neurological checks, pain assessment, and ECGs for pre-operative and cardiac screening patients.
• Administered medications, prepared IV fluids, and administrated IV infusions under supervision.
• Maintained precise documentation and delivered accurate handovers to incoming staff.
• Learned and participated in Medical Emergency Team (MET) call procedures, contributing to critical patient care situations.
• Worked collaboratively with a multidisciplinary team to create and implement tailored care plans for patients.

At a suburban aged care facility known for providing all levels of permanent, respite and palliative care, responsibilities included assisting with daily living activities and supporting the physical and emotional well-being of elderly residents.

• Achieved high distinction marks for placement feedback, reflecting exceptional clinical skills and patient care abilities.
• Provided essential care in ADLs and bed making, prioritising patient comfort and hygiene.
• Developed effective communication skills through interactions with aged residents, families, and team members.
• Observed and reported changes in residents' conditions to managers demonstrating attention to detail and patient-focused care.
• Achieved proficiency in manual handling skills, including the use of slings and slide sheets.
• Conducted regular vital signs checks and BGL monitoring.
• Performed wound assessments and dressings.
• Conducted fall risk assessments to ensure resident safety.

At a boutique mobile accessory store, with key responsibilities including the coordination of staff schedules, payroll management, and resolution of customer complaints.

• Successfully maintained a loyal customer base and a high Google review rating.
• Recorded daily turnover and managed the ordering of new products.
• Sought feedback from customers and sales staff to ensure a comfortable environment for both.
• Quickly identified customer needs and delivered exceptional customer service, consistently meeting monthly sales targets.
• Managed online promotions for the latest offers.

As an accountant at the Adelaide branch of one of Australia's largest and leading suppliers of automotive crash parts, which has branches in five cities and employs over 200 people, my duty included:

• Generated daily invoices, conducted reconciliations, managed accounts receivable/payable, controlled debt, prepared tax documentation, and produced financial reports.
• Prepared weekly sales reports, managed petty cash and scheduled meetings.
• Handled a high volume of incoming calls (approximately 30 daily) and addressed clients' inquires.
• Collaborated with the head office team in Sydney and supported the examination of operating costs for the Adelaide branch.
  

Working as a junior bookkeeper with attention to detail and commitment to accuracy and enhanced technical skills.

• Gained practical experience in accounting, including data entry, simple coding, and monthly bank reconciliations for individuals, sole traders, and companies using accounting software.
• Tracked client accounts and invoices for tax purposes, communicated to confirm unclear expenditures and income, and assisted in preparing BAS.
• Ran payrolls, and maintained client relationships by writing and posting birthday cards.