Overview
Work History
Education
Skills
Software
Timeline
Generic

Yosra Mazen Abdulwahed

Cairo,02

Overview

1
1
year of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Administration Assistant

Sas real estate
Cairo
07.2021 - 11.2021
  • Cross-trained to support other teams to meet operational needs and team deadlines.
  • Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
  • Collected and maintained file of receipts to coordinate expense report submission.
  • Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
  • Created and maintained reports, documents and presentations to assist with administrative support.
  • Established administrative work procedures to track staff's daily tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Answered and quickly redirected large volume of calls on central system.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Students Registration Coordinator

Sky academy
Cairo
09.2020 - 03.2021
  • Managed on-site evaluations, internal audits and customer surveys.
  • Oversaw daily operations to ensure high levels of productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Served customers and followed outlined steps of service.
  • Increased customer satisfaction by resolving issues.
  • Worked with new and old students to understand needs and provide excellent service.

Education

No Degree -

Al-Ekha'a Private School
Saudi Arabia - Jeddah
06.2013 - 09.2014

Preparation For Bachelor Degree - English Preparation Course

Segi University
Malesia
02.2015 - 08.2015

2 Years , Part of Bachelor Degree - Interior Architecture

Segi University
Malesia
02.2015 - 04.2017

Bachelor of Science - Biochemistry And Nutrition

Ain Shams University
Egypt
09.2020 - Current

Associate of Science - Clinical Laboratory Assisting

Ain Shams University
Cairo
08.2020 - 09.2020

Skills

Schedule optimization

Negotiation

Sales and marketing

Recruiting and interviewing

Employee performance evaluations

Sales growth

Staff Management

Employee scheduling

Software

Word , Excel & Power point

Timeline

Administration Assistant

Sas real estate
07.2021 - 11.2021

Students Registration Coordinator

Sky academy
09.2020 - 03.2021

Bachelor of Science - Biochemistry And Nutrition

Ain Shams University
09.2020 - Current

Associate of Science - Clinical Laboratory Assisting

Ain Shams University
08.2020 - 09.2020

Preparation For Bachelor Degree - English Preparation Course

Segi University
02.2015 - 08.2015

2 Years , Part of Bachelor Degree - Interior Architecture

Segi University
02.2015 - 04.2017

No Degree -

Al-Ekha'a Private School
06.2013 - 09.2014
Yosra Mazen Abdulwahed