Word , Excel & Power point
Yosra Mazen Abdulwahed
Cairo,02
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Administration Assistant
Sas real estate
Cairo
07.2021 - 11.2021
- Cross-trained to support other teams to meet operational needs and team deadlines.
- Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
- Collected and maintained file of receipts to coordinate expense report submission.
- Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
- Created and maintained reports, documents and presentations to assist with administrative support.
- Established administrative work procedures to track staff's daily tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Answered and quickly redirected large volume of calls on central system.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Students Registration Coordinator
Sky academy
Cairo
09.2020 - 03.2021
- Managed on-site evaluations, internal audits and customer surveys.
- Oversaw daily operations to ensure high levels of productivity.
- Carried out day-day-day duties accurately and efficiently.
- Served customers and followed outlined steps of service.
- Increased customer satisfaction by resolving issues.
- Worked with new and old students to understand needs and provide excellent service.
Education
No Degree -
Al-Ekha'a Private School
Saudi Arabia - Jeddah 06.2013 - 09.2014
Preparation For Bachelor Degree - English Preparation Course
Segi University
Malesia 02.2015 - 08.2015
2 Years , Part of Bachelor Degree - Interior Architecture
Segi University
Malesia 02.2015 - 04.2017
Bachelor of Science - Biochemistry And Nutrition
Ain Shams University
Egypt 09.2020 - Current
Associate of Science - Clinical Laboratory Assisting
Ain Shams University
Cairo 08.2020 - 09.2020
Skills
Schedule optimization
Negotiation
Sales and marketing
Recruiting and interviewing
Employee performance evaluations
Sales growth
Staff Management
Employee scheduling
Software
Timeline
Administration Assistant
Sas real estate
07.2021 - 11.2021
Students Registration Coordinator
Sky academy
09.2020 - 03.2021
Bachelor of Science - Biochemistry And Nutrition
Ain Shams University
09.2020 - Current
Associate of Science - Clinical Laboratory Assisting
Ain Shams University
08.2020 - 09.2020
Preparation For Bachelor Degree - English Preparation Course
Segi University
02.2015 - 08.2015
2 Years , Part of Bachelor Degree - Interior Architecture
Segi University
02.2015 - 04.2017
No Degree -
Al-Ekha'a Private School
06.2013 - 09.2014