YOUSEF ALBAYIH

• Ensuring that daily operations are carried out according to established procedures.
• Overseeing that tasks are completed efficiently and consistently.
• Analyzing data and results to identify areas for improvement.
• Addressing any quality-related issues and resolving problems as they arise.

• Oversee daily banking operations to ensure the smooth and efficient execution of day-to-day activities, including teller services, customer transactions, and branch operations.
• Lead staff, including tellers and customer service representatives, and provide training, guidance, and performance evaluations.
• Ensure that all banking operations comply with legal regulations, industry standards, and internal policies. Monitor adherence to risk management protocols.
• Prepare financial and administrative reports, ensuring the efficient flow of information between the branch and management through banking systems.

• After Sales Services Department's customer support initiatives.

•Guaranteeing outstanding service quality and heightened client satisfaction.