Summary
Overview
Work history
Education
Skills
Languages
Timeline
BusinessAnalyst
yousef Alsaggaf

yousef Alsaggaf

Jeddah

Summary

A multitasking manager known for creating a positive workplace culture, marketing expertise, and sales professionalism

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Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations

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Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

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Overview

6
6
years of professional experience

Work history

Supervisor

DOGTAS (( sofadot ))
Jeddah, Mecca Region
09.2017 - Current
  • Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
  • Offered instruction, coaching and motivation for enhanced team morale.
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Built customer retention and satisfaction by delivering top-quality service.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.

Manager

sofa dot
Jeddah, Mecca Region
07.2017 - Current
  • Trained staff on best practices to achieve optimal productivity.
  • Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.3
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Created and implemented best practice policies and processes to aid operational performance.
  • Prioritised activities to deliver programmed work within scheduled time and budget.
  • Applied expertise in team leadership to address
  • productivity and performance issues, motivating staff to achieve KPIs.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.

Education

College student - Management of health services and hospitals

King Abdel Aziz University
Jeddah - Saudi Arabia

Skills

  • Opportunities identification and creation
  • Dealing with customers
  • Performance development planning
  • Workforce development
  • Coaching leadership
  • Commercial awareness
  • Business administration

Languages

Arabic
Fluent
English
Advanced

Timeline

Supervisor

DOGTAS (( sofadot ))
09.2017 - Current

Manager

sofa dot
07.2017 - Current

College student - Management of health services and hospitals

King Abdel Aziz University

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yousef Alsaggaf