Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
Accomplishments
Timeline
Generic
YOUSEF FALEH ALMUTAIRI

YOUSEF FALEH ALMUTAIRI

Riyadh

Summary

Motivated Computer Science graduate with a strong foundation in IT support, troubleshooting, and smart office solutions. Experienced in supporting mobile and web applications and providing technical assistance for IoT monitoring platforms. Completed an internship at Aramco's Digital Transformation division, earning a formal recommendation for outstanding performance.

Overview

2025
2025
years of post-secondary education
1
1
Certification

Work history

IT Intern - Digital Transformation (CSIO Division)

Saudi Aramco
Dhahran
2025.01 - 2025.05
  • Provided IT support for Aramco Community Services mobile app and website, assisting users with technical issues.
  • Delivered technical support for IoT monitoring platform, tracking and reporting system faults in real-time.
  • Collaborated with team to test features, report bugs, and suggest improvements.
  • Documented common issues and solutions to improve user support efficiency.

Education

Diploma - Computer Science

King Saud University
Riyadh

Skills

  • Smart office IoT solutions
  • IT support experience
  • HTML
  • Quality assurance testing
  • Strong communication skills
  • Microsoft office

Certification

  • 30+ Harvard ManageMentor Certificates (Problem Solving, Innovation Implementation, Negotiation, etc.)
  • Certified in Cybersecurity (CC): Security Governance, Policies & Controls - 2025
  • Principles of IoT & Python Basics - 2025

LANGUAGES

Arabic: Native
English: Proficient

Accomplishments

  • Received a formal recommendation from Aramco supervisors for outstanding performance during internship.
  • Improved incident response efficiency by 20% through supporting the IoT monitoring platform, and suggested enhancements for two Aramco Community Services websites to improve usability and user experience.
  • Collaborated with the Digital Transformation team to test features, report bugs, and recommend improvements.
  • Provided direct IT support to 30+ employees, ensuring minimal downtime and smooth operations.

Timeline

IT Intern - Digital Transformation (CSIO Division)

Saudi Aramco
2025.01 - 2025.05

Diploma - Computer Science

King Saud University
YOUSEF FALEH ALMUTAIRI