Yousef Mahmoud Erhaim
Al Ahsa,Saudi Arabia
Summary
A dedicated professional with expertise in chemical laboratory techniques and equipment, complemented by strong analytical skills and detail subject knowledge. Demonstrates exceptional time management, flexibility, and adaptability, ensuring effective problem-solving and decision-making under pressure. Committed to lifelong learning and self-development, fostering teamwork and communication to enhance customer relations with empathy and cultural awareness.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
Work History
Sales and customer service representative
Al-Shahrani International Ltd
Al Hufuf, Eastern Province
05.2023 - Current
- Coordinated delivery schedules for optimum order fulfilment.
- Co-operated closely with logistics department to ensure timely deliveries.
- Worked in collaboration with sales team to achieve collective targets and goals.
- Assisted customers with varying questions using product knowledge and service expertise.
- Updated customer databases with accurate and current information.
Data Entry and Supervisor
National Center for Assessment
01.2017 - 01.2022
Warehouse Supervisor
Makkah Al-Mukarrama Charity Trust Est.
01.2014 - 01.2015
Education
Bachelor Degree - General Chemistry
King Faisal University
Skills
- Expertise in chemical laboratory techniques and equipment
- Time management
- Analytical skills
- Detail subject knowledge
- Flexibility and adaptation
- Discipline
- Communication
- Persuasion
- Problem-solving
- Decision-making
- Lifelong learning
- Self-development
- Teamwork
- Ability to work under pressure
- Customer empathy
- Basic accounting
- Customer Service
- Customer relations
- Cultural awareness
- Empathy in customer interactions
Personal Information
- Date of birth: 04/02/92
- Nationality: Palestinian
Languages
Arabic
Native
English
Intermediate
Affiliations
- padel game
supervisor
Mohmmed Al-Turki at Qiyas center
mobile number : 0544334887
Abdulsalam Faraht at Al-shahrani company
mobile number : 0508057175
Timeline
Sales and customer service representative
Al-Shahrani International Ltd
05.2023 - Current
Data Entry and Supervisor
National Center for Assessment
01.2017 - 01.2022
Warehouse Supervisor
Makkah Al-Mukarrama Charity Trust Est.
01.2014 - 01.2015
Bachelor Degree - General Chemistry
King Faisal University
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