Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Yousef Ahmed AL-Eidi

Yousef Ahmed AL-Eidi

Riyadh

Summary

Seeking a challenging position to add benefit in a multinational or a local organization where my educational background and skills can be applied and further developed in the field of application developing. Dedicated Digital transformation professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Director of Digital Product Publishing

Ministry of Municipal and Rural Affairs
01.2024 - Current
  • Digital Service Implementation & Governance: Developed and implemented governance frameworks for disseminating and activating new digital services and collaborated with stakeholders to ensure successful service deployment and user adoption.
  • Product Management Support: Provided technical guidance and support to product managers during service deployment and monitored progress and identified roadblocks to ensure timely and successful service activation.
  • User Needs & Feedback: Sought feedback from secretariats and municipalities to understand user needs and identify potential obstacles to service implementation and documented and prioritized user concerns for backlog management and service improvement.
  • Project Management & Quality Control: Managed multi-level approval processes to maintain quality standards and ensure successful project deliverables and utilized strong organizational skills to track progress, manage resources, and ensure project completion.

Enterprise Resource Planing Manager

Wilayah
06.2020 - 12.2023
  • Led Enterprise Application Lifecycle: Planned, designed, scheduled, tested, deployed, and controlled ERP releases, ensuring successful delivery to CRM teams. Annually analyzed and prioritized application requirements and team ideas, driving business value.
  • Managed Software Procurement: Conducted cost-effective software acquisitions by researching licenses, resources, and RFP development with estimated budgets. Successfully secured approvals and facilitated procurement.
  • Agile Project Management & Resource Allocation: Utilized Agile methodology to efficiently manage application resources and requests. Handled operational CCRs and CRs for Oracle HCM, SCM, and Finance modules.
  • Delivered Strategic IT Initiatives: Managed teams for Eltizam project phases, server migration to NIC, Oracle Fusion SAAS Talent and Performance Management implementations. Improved application efficiency through process streamlining and new software solutions.
  • Enhanced User Experience and Productivity: Increased end-user satisfaction by proactively resolving issues and deploying timely updates. Optimized application performance and managed cross-functional projects, ensuring successful on-time delivery. Cultivated strong vendor relationships for optimal support and led an IT team to effectively manage the enterprise application portfolio.

IT Product Manager

Ministry of Defence
09.2019 - 06.2020
  • Successful Go-Live of Enterprise Applications: Led the successful go-live of two critical applications: Corporator (performance management) and a multi-phase collection manager application for government sectors.
  • Project Management Expertise: Demonstrated strong project management skills in developing schedules, time estimations, and comprehensive documentation.
  • Vendor Collaboration and Delivery: Managed effective collaboration with a vendor, ensuring timely delivery of application components for review by internal release teams.
  • Modular Development and Change Management: Implemented a modular development approach, delivering application parts for review and approval, ensuring adherence to change request (CR) processes and documentation requirements.
  • Release Planning and Execution: Orchestrated the creation and execution of a release plan, securing agreement on the number of releases needed for successful deployment.

Product Manager

MSD
07.2018 - 09.2019
  • Managed Application Implementation: Led the implementation of either the "Go Live with Ever team application" or a "sending and receiving government transaction application." This involved collaborating with stakeholders to gather data requirements, ensuring alignment between business needs and technical capabilities.
  • Procured Communication Technology Services (CTS): Successfully procured critical Communication Technology Services (CTS) through the creation and review of a Purchase Requisition.
  • Negotiated Effective Contracts: Drafted and reviewed contracts for CTS, ensuring they met all organizational and legal requirements while achieving favorable terms.
  • Facilitated Gap Analysis: Organized and led meetings with stakeholders to analyze and bridge gaps between business requirements and the proposed Communication Technology Services. This ensured the solution effectively addressed all critical needs.
  • Streamlined Communication: Utilized project management skills to facilitate clear communication among stakeholders, ensuring a smooth and efficient project lifecycle.

Oracle HCM & SCM Functional Consultant

MSD
08.2015 - 07.2018
  • Streamlined Business Processes: Enhanced efficiency and optimized workflows within both Supply Chain Management (SCM) and Human Resource Management Systems (HRMS).
  • Procurement Expertise: Played a key role in supporting the business with strategic procurement functions.
  • HRMS Implementation Specialist: Successfully implemented HRMS modules on the MSD Site, demonstrating strong techno-functional skills.
  • Reporting and Data Analysis: Developed insightful Oracle E-Business Suite reports to extract valuable data from the HRMS module.
  • System Administration & Documentation: Managed and maintained the Oracle E-Business Suite, ensuring optimal performance. Additionally, created and reviewed technical documents like MD.50, MD.60, and user manuals for all modules on the site.

SharePoint Administrator

07.2014 - 08.2015
  • Dealing with change request in Medical Services of Armed Forces (MSD)'s Portals
  • Content designing and developing on the Internal and External Portal
  • Manage the integrations between the SharePoint and Active Directory for more than 3 years.

SLA Coordinator

09.2013 - 07.2014
  • Coordinating with publishers to write services level agreements
  • Ensure the availability of publishers' Databases on the portal of Saudi Digital
  • Library.

Education

Master - Information Systems

University of Imam Muhammad Bin Saud, College of Computer And Information Sciences
Riyadh, Saudi Arabia
2018

Bachelor - Information Studies

University of Imam Muhammad Bin Saud, College of Computer And Information Sciences
Riyadh, Saudi Arabia
2013

Skills

  • Problem-Solving
  • Digital Marketing
  • Organizational Skills
  • Continuous Improvement
  • Reliability
  • Vendor Relations

Accomplishments

  • Fundamentals of Managements Information Systems (30 hours). Collage of Computer and Information Science at Imam Mohammad bin Saud University.1428
  • R12.x ORACLE E-business Suite "HRMS" Solution Makers Institute "Oracle Educational Partner", Riyadh. R12.x ORACLE E-business Suite "SCM" Solution Makers Institute "Oracle Educational Partner", Riyadh.
  • Course in “. Certificated information systems security professional “external course 2021. From ministry of communications
  • Course in “. Certificated information systems Auditor “external course 2021. From Global knowledge

Certification

  • Oracle E-Business Suite R12 Human Capital Management Certified Implementation Specialist.
  • Oracle Global Human Resources Cloud 2021 Certified Implementation Specialist.


Languages

Arabic
Native language
English
Upper intermediate
B2

Timeline

Director of Digital Product Publishing

Ministry of Municipal and Rural Affairs
01.2024 - Current

Enterprise Resource Planing Manager

Wilayah
06.2020 - 12.2023

IT Product Manager

Ministry of Defence
09.2019 - 06.2020

Product Manager

MSD
07.2018 - 09.2019

Oracle HCM & SCM Functional Consultant

MSD
08.2015 - 07.2018

SharePoint Administrator

07.2014 - 08.2015

SLA Coordinator

09.2013 - 07.2014

Master - Information Systems

University of Imam Muhammad Bin Saud, College of Computer And Information Sciences

Bachelor - Information Studies

University of Imam Muhammad Bin Saud, College of Computer And Information Sciences

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Yousef Ahmed AL-Eidi