Summary
Overview
Work History
Education
Skills
Languages
Projects
Timeline
Generic

YOUSIF ALLRIYAH

Jeddah,Mecca Region

Summary

Knowledgeable support specialist bringing over [5] years experience in helpdesk support, network administration and device support. Competent in using technical skills and root cause analysis techniques to resolve failures and maintain user productivity.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Human resources officer

All commercial services office
Jeddah, Mecca Region
11.2023 - Current
  • Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
  • Coordinated training and handled logistics and administrative tasks.
  • Used staff survey findings to implement enhanced working conditions and practices.
  • Monitored evolving regulatory changes and parameters to maintain operational compliance.
  • Designed industry-leading employee engagement and recognition programmes.

Technical support engineer

Special Relationship Corner Company
Riyadh, Kingdom of Saudi Arabia
11.2022 - 07.2023
  • Carried out new hardware installations and updates, keeping systems functional and secure.
  • Organised workspaces for employees with computer, monitors and associated cabling or equipment.
  • Provided testing and systems administration support as required by multi-disciplinary teams.

Technical support engineer

Sudan University of Science and Technology
Khartoum, sudan
07.2021 - 10.2021
  • Carried out new hardware installations and updates, keeping systems functional and secure.
  • Organised workspaces for employees with computer, monitors and associated cabling or equipment.
  • Provided testing and systems administration support as required by multi-disciplinary teams.

Network administrator

Savings and Social Development Bank
Khartoum, sudan
03.2021 - 06.2021
  • Verified system stability and integrity by conducting daily testing and monitoring.
  • Monitored network performance to identify problems and target solutions in advance of major incidents.
  • Maintained high availability of infrastructure through enterprise-wide planning, testing, implementation and support.
  • Controlled access to computer network, setting up accounts and access levels.

Education

Bachelor of Information Technology - Information Technology and network

Sudan University of Science and Technology
Sudan Khartoum
03.2016 - 05.2021

Skills

  • Confidentiality
  • Training development
  • Professional development
  • Programme development
  • Problem-solving
  • Network configuration
  • VMWare
  • Cisco
  • Problem management
  • Network support

Languages

Arabic
Native
English
Upper intermediate

Projects

Developing an artificial intelligence program for computer vision

Timeline

Human resources officer

All commercial services office
11.2023 - Current

Technical support engineer

Special Relationship Corner Company
11.2022 - 07.2023

Technical support engineer

Sudan University of Science and Technology
07.2021 - 10.2021

Network administrator

Savings and Social Development Bank
03.2021 - 06.2021

Bachelor of Information Technology - Information Technology and network

Sudan University of Science and Technology
03.2016 - 05.2021
YOUSIF ALLRIYAH