Yousif Y. Yagoub

• Initiating and developing long-term relationships with customers while overseeing sales.
• Managing client relationship in its entirety and acting as interface between all levels, both internally and externally.
• Managed internal operational standards and productivity targets.
• Conducted root cause analysis in deficient areas to identify and resolve issues.
• Working to satisfy customers' needs and requests, responding to their queries in a timely manner, and striving to deliver positive customer experience.
• Being main point of contact for client and establishing personal contact with key personnel who influence decision-making.
• Ensuring strategic relations are developed and maintained between company and client's senior management.
• Steering rigorous efforts to achieve desired profit by developing budgets and plans for upcoming projects.
• Providing critical operational management information by gathering, assessing, and summarizing operating and engineering data and trends.
• Providing support and coordinating sales and rental/operation for downhole tools ( Drilling Roller Reamers , DLR , MM & Directional Drilling Tools) , ensuring operational excellence.
• Managing queries and problems for client relating to all areas of business.
• Being involved in development of products and understanding different levels of marketing.

• Leading Drilling & Well Services Department and managing successful utilization of Downhole Drilling Tools.
• Maintaining metrics, reports, process documentation, customer service logs, training records, and safety records.
• Steering rigorous efforts to achieve desired profit by developing budgets and plans for upcoming projects.
• Ensuring maintenance of logbooks in accordance with provincial, local regulations, and company policies.
• Collaborating with other departments to integrate operations with business systems or processes, such as customer sales, order management, accounting, or shipping.
• Supervising field operations and providing proactive support whenever required.
• Coordinating with clients to manage and resolve problems.
• Documenting all maintenance actions performed on equipment to ensure seamless operations.
• Providing support and coordinating downhole tools for drilling and completion jobs, ensuring operational excellence.

• Performing, supporting, and coordinating downhole tools for drilling and completion jobs, including Down Hole Regulator, Agitator, Reamer, etc.
• Coordinating and supporting operations and sales activities for downhole agent companies.
• Handling complaints and suggestions, conducting interviews with process supervisors and operators, and completing troubleshooting procedures.
• Supervising operations in field.
• Coordinating with clients to identify and resolve problems.

• Managed and coordinated drilling and completion operations for 10 units with rig capacities ranging from 300 HP to 2500 HP.
  Ensured operational activities were managed with no Non-Productive Time (NPT).
• Analyzed issues and developed action plans for hole problems or drill string problems.
• Consulted with scientific, engineering, and technical personnel to resolve design, research, and testing issues.
• Monitored overall drilling and workover activities while ensuring compliance with established norms and timelines.
• Coordinated installation, maintenance, and operation of drilling and completion field equipment.
• Ensured adherence to all drilling parameters and made necessary modifications for optimal performance.
• Prepared downhole tools such as WBC, PBL, jar, shock sub, liner hanger, tieback, stabilizers, casing shoe, casing collar, DV Tools, and fishing tools.
• Maintained accurate records of tubular and tool dimensions.
  Developed pipe tally and BHA (Bottom Hole Assembly) for different operations, including drilling, cleanout, service jobs, and fishing.
• Calculated ton-miles on drilling line, maintained accurate logbook, and advised driller on need to slip and cut.
  Supervised activities related to cementing, casing strings, and retrieval of BOPs (Blowout Preventers) and risers.
• Managed leveling and balancing of substructure and mast during rig-up.
• Prepared all bit types and identified bit dullness; served as supervisor during bit makeup and other client-related tool operations.

• Managing and planning upcoming projects.
• Assisting company in establishing integrated drilling services and international operations in countries such as Iraq, Egypt, and Ethiopia.
• Developing economic models for new and existing projects.
• Dealing with all Invitation to Bid (ITB) documents and preparing technical proposals.
• Providing technical support for all upstream projects.

As a drilling engineer under training, my responsibilities were include:

• Designing wells to support field development.
• Preparing well workover and completion programs.
• Conducting bit optimization studies.
• Preparing cost estimates and assessing risks.
• Reporting on and optimizing operations.
• Applying technology and innovation in directional drilling, mud systems, casing design, drill string design, and completions.
• Supervising drilling, completion, and workover operations.