YOUSSEF ATWA
Khobar
Summary
Accomplished professional with extensive expertise in contract negotiation, strong decision-making, and customer relations. Proven track record in planning and coordination, cost estimation, project estimation and bidding. Adept at leading and supporting staff to achieve targets while maintaining high levels of product knowledgeability and sales techniques. Committed to ensuring customer satisfaction through effective evaluation methods.project delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marine Account Manager
Sigma Paints Saudi Arabia Ltd
08.2024 - Current
- Enhanced new business acquisition through strategic networking and lead generation.
- Increased client satisfaction, implementing strategic account plans to foster growth.
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Collaborated with sales team for achieving shared objectives.
Project engineer
Technical Marine Contracting Co.
07.2021 - 08.2024
- Coordinated project resources, goals and activities, facilitating successful closure and handover
- Designed QA policies to prevent issues leading to poor service quality
- Reviewed technical data sheets and preparing method of statement
- Estimated costs, scheduling requirements and labor needs to submitting tender
- Checked client requirements and generated solutions from identified needs
- Established and implemented corrective action to minimize project risk impacts
- Visited sites to check project progress and eliminate bottlenecks
- Executed QA activities, checking project results against client requirements
- Preparing and submitting QA/QC reports for client approval
- Representing company in any exhibition
Workshop engineer
Astron Manufacturing And Engineering
07.2020 - 05.2021
- Monitored department priorities and coordinated team workflows to meet demand
- Documented daily work performed in company logs and on equipment-specific reports
- Delegated tasks to carefully selected employees in alignment with resource management goals
- Supervised maintenance team and reviewed completed work to evaluate performance
- Executing drawings and designs received from technical office
Education
Bachelor of Engineering - Mechanical Engineering
Arab Academy For Science & Technology
Alexandria06.2020
Skills
- Contract negotiation
- Strong decision maker
- Customer Relations
- Planning and Coordination
- Cost estimation
- Project estimation and bidding
- Leading and supporting staff
- Target achievement
- Product knowledgeability
- Sales techniques
- Customer satisfaction evaluation
LANGUAGES
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Certification
- Quality Management Diploma
Diploma duration is 60 hours. Completed in December 2023
- Project Management Foundations
LinkedIn Learning Course completed in May 2022
- Excel Essential Training (Office 365/Microsoft 365) LinkedIn Learning
Course completed in May 2022
Timeline
Marine Account Manager
Sigma Paints Saudi Arabia Ltd
08.2024 - Current
Project engineer
Technical Marine Contracting Co.
07.2021 - 08.2024
Workshop engineer
Astron Manufacturing And Engineering
07.2020 - 05.2021
Bachelor of Engineering - Mechanical Engineering
Arab Academy For Science & Technology
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