Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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ZAFAR ULLAH

ZAFAR ULLAH

Riyadh,Saudi Arabia

Summary

With 7 years of experience in technology, networking, system administration, and IT support, I bring a strong passion for the IT field. I also have 2 years of hands-on experience as a PHP WordPress Web Developer, working with Five12Apps and Software Base Solution. I hold up-to-date industry certifications that reflect my commitment to quality and consistency. Known for strong communication, problem-solving, and decision-making skills, I consistently contribute to effective and reliable IT solutions.

Innovative Brands Specialist | Key Account Manager & E-commerce Manager | Driving Online & Offline Growth and Market Expansion.

Highly accomplished and results-driven professional with over 7 years of experience in the retail industry, specializing in brand management and e-commerce. Recognized for delivering exceptional customer experiences and creating impactful brand interactions that drive loyalty and growth. Passionate about continuous learning and staying ahead of industry trends, with a strong work ethic and commitment to excellence. A collaborative team player who thrives in cross-functional environments, skilled in motivating teams and driving high-performance outcomes.

Overview

12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Key Account Manager & Ecommerce Manager

Shareef Corner Trading Co
10.2023 - 07.2025
  • Developed and implemented brand management strategies to increase brand awareness and customer engagement.
  • Conducted market research and analyzed consumer trends to support data-driven decision-making.
  • Strengthened customer relationships by offering tailored solutions and consistent support.
  • Acted as a liaison between key customers and internal teams to align on deliverables and expectations.
  • Resolved customer issues promptly to maintain trust, satisfaction, and brand loyalty.
  • Presented products effectively and monitored sales performance to identify growth opportunities.
  • Coordinated with merchandisers to enhance product placement and in-store visibility.
  • Planned and executed marketing and promotional campaigns for major retail partners including LuLu, Extra, Carrefour, AlManea, Mumsworld, and Centrepoint.
  • Created brand guidelines and creative briefs to ensure consistent brand messaging.
  • Managed proposal development, contract negotiations, and closed deals to meet sales targets.
  • Collaborated with sales teams to align efforts and maximize account value.
  • Worked with internal teams (marketing, product development, operations) to deliver comprehensive client solutions.
  • Communicated client feedback to internal stakeholders to improve offerings and processes.
  • Ensured timely and successful delivery of products and services in line with client expectations.
  • Tracked and reported key account metrics, including sales performance and client engagement.
  • Acted as a strategic advisor to clients, offering insights and solutions to drive mutual success.
  • Supported key customers and maintained long-term partnerships.
  • E-Commerce & Brand Content Management: Created and managed product content for Shareef Corner’s partner brands (Xiaomi, Ugreen, Momax, Amazfit, PanzerGlass, Levore, etc.), ensuring alignment with brand identity and marketplace standards.
  • Handled online and offline brand presence across major platforms including Noon, Amazon, AlManea, Extra, Trendyol KSA, Mumzworld KSA, Zode SA, and Centrepoint.
  • Ensured accurate listings, optimized stock availability, and timely inventory replenishment.
  • Technical & Analytical Skills: Strong analytical skills with advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, data interpretation).

System Administrator & IT Support Engineer

Shareef Corner Trading Co
10.2017 - 09.2023
  • Installed, configured, and maintained hardware and software systems across various platforms.
  • Managed and administered Cisco routers and switches, ensuring stable and secure network performance (LAN/WAN).
  • Oversaw LAN/WAN administration and ensured consistent connectivity and uptime.
  • Provided full client system administration, including system setup, monitoring, and troubleshooting.
  • Monitored and maintained all installed systems and infrastructure to ensure high availability and performance.
  • Collaborated with vendors and internal IT teams for problem resolution and escalation support.
  • Diagnosed and resolved system and network-related issues to minimize downtime and disruption.
  • Regularly tested hardware and software to ensure optimal performance and security compliance.
  • Assisted senior IT team members with various technical tasks and departmental responsibilities.
  • Server Administration & Network Services
  • Installed, configured, and managed Active Directory Services for Windows Server 2008 R2, 2012 R2, 2016, and 2019.
  • Installed and managed Print Servers, including printer deployment across Server 2008–2019 environments.
  • Configured Client Access Licenses (CALs) for various Windows Server editions.
  • Installed and administered Domain Controllers (DC), Additional Domain Controllers (ADC), Child Domains, Tree Domains, and Workgroup configurations.
  • Managed user accounts: creation, modification, deletion, and Group Policy management.
  • Set user and device permissions across the network using Group Policy Objects (GPOs).
  • Configured DHCP, DNS, Terminal Services, and IIS Web Servers.
  • Installed and configured Comodo SSL Certificates for secure web hosting using IIS.
  • Managed server data backups and restoration procedures to ensure data integrity and business continuity.
  • IT Support, Remote Access & Communications
  • Provided remote desktop support and remote assistance to end users and staff.
  • Installed and configured VPNs to ensure secure remote access to internal networks.
  • Installed and managed all types of printers and scanners, including network deployment and configuration.
  • Monitored and controlled endpoints using remote desktop tools for support and administrative purposes.
  • Installed and configured Grandstream UCM6308 IP PBX systems with Fanvil IP Phones, including extension setup and call routing.
  • Technical Skills
  • Operating Systems: Windows Server 2008–2019, Windows 10/11
  • Networking: Cisco routers/switches, LAN/WAN, VPN, DHCP, DNS
  • Tools: Active Directory, Group Policy, IIS, Remote Desktop, SSL configuration
  • Hardware: Printers, scanners, IP phones, UCM PBX systems
  • Backup & Recovery: Server data backup and restoration processes
  • Collaboration: Effective liaison between vendors, users, and IT support teams


Web Developer

Five 12 Apps & Software Base Solution
Islamabad
01.2014 - 03.2016
  • As a WordPress Web Developer at Five12Apps Software house in Lahore Panjab and Islamabad Pakistan.
  • I have Designed and Developed More than 30 Websites using WordPress PHP. Also, i have Convert Lots of PSD to HTML then to WordPress Dynamic Site.
  • Design and develop modern, elegant and sleek WordPress themes and CMS solutions.
  • WordPress plugin and theme development, custom post types, and custom taxonomy.
  • Installation and customization of various theme forest themes and plugins.
  • Fast Loading Websites with Page Speed
  • Developed Websites:
  • Softwarebasesolutions.com
  • Thornhillart.ca
  • Http://www.nairavelumyan.com
  • Www.kidsparty2go.ca
  • Www.mississaugadentures.com
  • Www.ummuqeyrsomaliassociation.org
  • Https://cclswa.org.au
  • Http://www.easytrace.com

Education

Bachelor of Software Engineering -

University of Science & Technology
09.2009 - 12.2013

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01.2014 - 03.2016

Skills

  • Azure administrator
  • Microsoft Azure Infrastructure Solutions
  • Azure Developer
  • Implement and manage storage
  • Deploy and manage Azure compute resources
  • Configure and manage virtual networking
  • Monitor and back up Azure resources
  • Azure Active Directory
  • Windows
  • Linux
  • Azure CLI
  • PowerShell
  • Bash
  • ARM Templates
  • CCNA
  • CCNP
  • MCSE
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
  • Office 365 Business
  • PHP
  • WordPress
  • CMS
  • VOIP
  • IP PBX Grandstream UCM 6308
  • Mikrotik Router Vlan
  • Inter Vlan
  • FortiGate Firewall with Vlan
  • Account management
  • Account management techniques
  • Supply chain understanding
  • Sales techniques
  • Purchase order placement
  • B2C account management
  • Promotion development
  • Brand development
  • Product launches
  • Upselling and cross-selling techniques
  • Social media advertising
  • Sales and marketing
  • Client assessment
  • Sales forecast reporting
  • Stock control systems understanding
  • Pricing strategy insight
  • Inventory management expertise
  • Multitasking proficiency
  • Product knowledge proficiency
  • Communication effectiveness
  • Sales promotion implementation
  • Inventory forecasting techniques

Certification

  • CCNA (Cisco Certified Network Associate, Routing and Switching), CISCO, 08/30/19
  • CCNP (Cisco Certified Network Professional), Corvit System Islamabad, 05/01/16
  • MCSE (Microsoft Certified Systems Engineer), Corvit System Islamabad, 05/04/16
  • Microsoft Azure Fundamentals AZ -900, Simplilearn, 09/12/22
  • Microsoft Azure Administrator Associate Az-104, Microsoft Azure Certified, 03/28/23
  • Designing Microsoft Azure Infrastructure Solutions AZ:305, Simplilearn, 01/01/23
  • Microsoft Certified Azure Developer Associate: AZ:204, Simplilearn

Languages

English
Urdu
Arabic

Timeline

Key Account Manager & Ecommerce Manager

Shareef Corner Trading Co
10.2023 - 07.2025

System Administrator & IT Support Engineer

Shareef Corner Trading Co
10.2017 - 09.2023

Web Developer

Five 12 Apps & Software Base Solution
01.2014 - 03.2016

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01.2014 - 03.2016

Bachelor of Software Engineering -

University of Science & Technology
09.2009 - 12.2013

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ZAFAR ULLAH