Summary
Overview
Work history
Education
Skills
Languages
References
Additional Information
Timeline
Generic

Zaher Mansour

Baabdah, Hazmieh,Lebanon

Summary

My 25+ years of experience, with Local and regional, managerial responsibilities, i have developed a deep understanding of the intricacies involved in overseeing complex projects. My expertise lies in developing and implementing effective project plans, monitoring project performance, and ensuring adherence to budgetary and timeline requirements. I have successfully managed multiple projects simultaneously, collaborating with cross-functional teams to achieve project goals while maintaining a high level of quality; ie:


  • Contributed to launching, successfully deploying several projects in the Arab and African countries: Budget > 50 M - USD and > 1,500 employees and implements operation's strategies in waste and medical waste.
  • Planning operations and crisis operations management in Lebanon in 2005: PM R. Hariri assassination and 2006 War and handled multiple assignments in very highly pressured environment.
  • Project leader in re-structuring/setting new policy and procedure for Operations, Supply Chain, Fleet Maintenance department.
  • Budget monitoring and forecasting, enhancing targets, KPI's and PM positively, insuring excellent communications results in relation with governmental and private clients.
  • Project leader for new systems implementations (GPS, RFID, route planning, Maintenance and Operations software, warehouse management system).
  • Project leader to integrate new acquisitions.
  • Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level.


Throughout my career, I have consistently demonstrated strong leadership skills, effectively guiding and motivating teams to achieve optimal results. I am adept at fostering collaboration, building strong relationships with stakeholders, and ensuring clear and open communication channels. I have a proven track record of implementing project control measures, such as risk assessments and mitigation strategies, to proactively address challenges and deliver projects on time and within budget.

Overview

27
27
years of professional experience

Work history

Projects Support and Technical Manager

Lavajet Group
Lebanon, Qatar, UAE and KSA
11.2023 - Current
  • Reporting Directly to Lavajet CEO.
  • Managed and control activities for multiple projects simultaneously: UAE, Qatar and KSA, ensuring adherence to project schedules, budgetary constraints, and quality standards
  • Developed and implemented comprehensive project plans, including defining project scope, deliverables, milestones, and resource allocation, resulting in improved project efficiency and client satisfaction.
  • Implemented project control measures, such as tracking project progress, monitoring budget utilization, and analyzing key performance indicators, leading to enhanced project transparency and effective decision-making
  • Oversaw quality assurance and control processes, ensuring compliance with industry standards and regulatory requirements, while driving continuous improvement efforts.
  • Provide technical assistance in tender process, including evaluating technical requirement preparation, coordinating with internal teams and external stakeholders to develop competitive and compliant proposals.
  • Duties includes also overseeing project deployment, planning, and organizing all city cleaning operations activities within specific regions and following up on their implementation. This includes an assortment of tasks, ranging from forecasting and monitoring the expenditures of the project to coordinating with customers, consultants, and personnel to ensure the effective delivery of Lavajet services.

Waste Management Consultant Partner

Self
, Lebanon
04.2019 - 11.2023
  • Working with Local (Lebanese) and International firms as Consultant Partner, Market Research and “Apporteur D'Affaires” for Africa (Morocco, Algeria, DRC, Gabon, Benin, Congo – Kinshasa, Lubumbashi and Kolwesi), Arab Countries (Jordan – Aqaba) and Western Asia (Armenia).
  • Contract Negotiations, Project Deployment and Planning Operations Activities.

UN-HABITAT, Consultancy Service

UN-HABITAT
, Lebanon
10.2020 - 10.2023
  • In response to the devasting explosions that hit Lebanon's Capital BEIRUT on 4 August 2020 a CONSORTIA in coordination with UN-Habitat initiated a large-scale initiative to clean up the construction and demolition waste, as well as the broken glass that resulted from the Beirut explosion, from Beirut City and the surrounding Areas in an environmentally-friendly restoration project.

Project Manager

Ramco Trading and Contracting S.A.L
, Lebanon
02.2017 - 02.2019
  • Working on setting operation strategies, route planning, dispatching, budgeting, policies and procedures, fleet management, supply chain, company safety management, facilities maintenance and management, fleet maintenance workflow, warehouse management IT system and workflow, in addition all related accommodations activities and services of labor force from different nationalities.

Project Director

Averda.
Libreville, Gabon
09.2014 - 12.2016
  • In addition to the main activities at Sukleen Lebanon: Duties includes overseeing project deployment, planning, and organizing all city cleaning operations activities within specific regions (Libreville) and following up on their implementation.
  • Designed project presentations and reports for executive teams.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Interviewed and hired top-performing talent.
  • This includes an assortment of tasks, ranging from forecasting and monitoring the expenditures of the project to coordinating with customers, consultants, and personnel to ensure the effective delivery of averda's services.

City Cleaning Project Director

Sukleen an Averda Company
, Lebanon
09.2014 - 12.2016
  • Duties included planning and organizing all city cleaning operations activities in an assigned region and following up on related implementation, providing guidance and assistance to subordinates, coordinating with customers ensuring proper service and following up on related issues and complaints, monitoring expenditures and budgets of resources including manpower, materials and equipment for the assigned area of operations and evaluating staff performance.
  • Developed analytics tools to track project progress and impact.
  • Improved operations by generating project status reports and identifying issues for corrective action.
  • Tracked and communicated project status, timelines and action items from project inception to delivery.
  • Defined project scope, milestones and task allocation to establish and maintain clear progress plans.

City Cleaning Project Manager

Sukleen an Averda Company
, Lebanon
01.2011 - 08.2014
  • Duties included planning and organizing all city cleaning operations activities in an assigned region and following up on related implementation, providing guidance and assistance to subordinates, coordinating with customers ensuring proper service and following up on related issues and complaints, forecasting and monitoring expenditures and budgets of resources including manpower, materials and equipment for the assigned area of operations, evaluating staff performance and following up on other personnel related issues.

Vehicle Control Manager

Sukleen an Averda Company
, Lebanon
07.2009 - 12.2010
  • Duties included monitoring the fleet control process and other legal and governmental issues related to vehicles, providing instructions and guidance on major cases and complications, managing the vehicle dispatch process following-up on the vehicles and drivers' performance, monitoring expenditures and budget of assigned area, forecasting needs in manpower, material and equipment, evaluating staff performance.
  • Reduced turnover through improved performance development programmes.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.

Operation Manager

Averda Oman
Muscat, Sultanate of Oman
01.2007 - 06.2010
  • Duties include launching and sustaining Averda Oman Business and Operations, maintain and improve business relations with key stake-holders, new business: Medical Waste Management.
  • Drafted procedural statements and guidelines for company-wide use.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Cultivated continuous improvement environment, routinely identifying and addressing training needs to drive existing staff development.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Supervised daily operations, acting as point of contact for any queries or obstacles.

Operations Manager

Sukleen an Averda Company
, Lebanon
01.2003 - 12.2006
  • Responsible for running collect and sweep operations, budget forecasting, KPIs monitoring and studying, route planning, map and locations creation, customer service and contact with the municipalities, complaints handling and monitoring, fulfilling ISO policies and procedures, monthly inventory, reviewing areas and sectors daily report and daily briefing.
  • Liaised with management to align daily operations with overarching priorities.
  • Minimised discrepancies by effectively training employees on best practices, policies and procedures.
  • Established and communication daily priorities to guide team activities.
  • Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
  • Analysed financial data to track and achieve budget targets.

Operations Controller

Sukleen an Averda Company
, Lebanon
10.2000 - 12.2002
  • Responsible for running collect operations, map and locations creation, monthly inventory, budget abidance, customer service and contact with the municipalities, complaints handling, preparing daily reports and briefing.

Operations Supervisor

Sukleen an Averda Company
, Lebanon
06.1997 - 09.2000
  • Responsible for running collect operations, map and locations creation, monthly inventory, budget abidance, customer service and contact with the municipalities, complaints handling, preparing daily reports and briefing.

Education

MBA - Business School

Saint-Joseph University (USJ)
Lebanon
2005 - 2007

Maitrise en Gestion des entreprises - Business School

Saint-Joseph University (USJ)
Lebanon
1993 - 1997

Bac II - Economics

Lycée Abdel Kader - part of the Mission Laïque Française
Lebanon
1974 - 1992

Skills

  • Business development
  • Project control and deployment
  • Project contract management
  • Leadership
  • High-value project management and planning
  • Strategic planning
  • Time management
  • Team management and collaboration
  • Team building
  • Excellent Negotiation skills
  • Communication skills
  • Customer-focused
  • Company process evaluation
  • Budgetary control
  • Technical innovation expertise
  • Technical process improvement
  • Environmental Awareness
  • Operations Management
  • Logistics and transportations
  • Multilingual

Languages

Arabic
Native
English
Fluent
French
Fluent

References

References available upon request.

Additional Information

  • United Arab Emirate - UAE

ID Number: 784-1971-5931176-6.

Occupation: Project Manager.

Expiry Date: 11/09/2025.

Driving License: Active.

Category: Light Vehicles.

Expiry Date: 2026.

UAE Mobile Number: +971 50 9671953


  • Kingdom of Saudi Arabia - KSA

ID Number: 2567369745.

Occupation: Project Manager.

Expiry Date: 29/04/2025.

Driving License: Active.

Category: Light Vehicles.

Expiry Date: 2026.

Kingdom of Saudi Arabia Mobile Number: +966 57 015 6460

Timeline

Projects Support and Technical Manager

Lavajet Group
11.2023 - Current

UN-HABITAT, Consultancy Service

UN-HABITAT
10.2020 - 10.2023

Waste Management Consultant Partner

Self
04.2019 - 11.2023

Project Manager

Ramco Trading and Contracting S.A.L
02.2017 - 02.2019

Project Director

Averda.
09.2014 - 12.2016

City Cleaning Project Director

Sukleen an Averda Company
09.2014 - 12.2016

City Cleaning Project Manager

Sukleen an Averda Company
01.2011 - 08.2014

Vehicle Control Manager

Sukleen an Averda Company
07.2009 - 12.2010

Operation Manager

Averda Oman
01.2007 - 06.2010

Operations Manager

Sukleen an Averda Company
01.2003 - 12.2006

Operations Controller

Sukleen an Averda Company
10.2000 - 12.2002

Operations Supervisor

Sukleen an Averda Company
06.1997 - 09.2000

MBA - Business School

Saint-Joseph University (USJ)
2005 - 2007

Maitrise en Gestion des entreprises - Business School

Saint-Joseph University (USJ)
1993 - 1997

Bac II - Economics

Lycée Abdel Kader - part of the Mission Laïque Française
1974 - 1992
Zaher Mansour