Zahid Aman
Riyadh,Saudi Arabia
Summary
Hard-working logistics leader equipped with expertise in supply chain management and warehouse operations. Coordinates logistics to meet business needs. Liaises between warehouse personnel and upper management to drive performance and reduce corporate risks.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Transport Operations Manager
Wallan Trading Company
Riyadh, Saudi Arabia
03.2021 - Current
- Liaised with drivers and dispatchers for efficient task coordination.
- Addressed customer concerns promptly to enhance satisfaction levels.
- Ensured compliance with health and safety regulations through rigorous audits.
- Collaborated closely with logistics department for streamlined workflows.
- Boosted operational efficiency by implementing robust transport management systems.
- Developed contingency plans, resulted in smoother crisis management.
- Supervised loading operations ensuring adherence to cargo handling standards.
- Planned transport solutions fo local and international clients.
- Built and maintained favourable partnerships with carriers and vendors.
- Carried out day-to-day duties accurately and efficiently.
- Planned logistics routes to optimise fuel consumption.
- Implemented cost-saving measures by negotiating with suppliers.
Senior Operations Supervisor
LSC For Logistics
Riyadh, Riyadh Region
12.2020 - 02.2021
- Optimised workflow to meet project deadlines consistently.
- Evaluated productivity metrics, identified areas for improvement.
- Coordinated cross-departmental meetings, optimised communication and collaboration.
- Achieved operational efficiency with innovative problem-solving techniques.
- Reduced downtimes by ensuring regular maintenance of equipment and trucks.
- Directed inventory management processes to minimise stock discrepancies.
- Drove digital transformation initiatives for enhanced operational agility.
- Managed supply chain logistics, reduced overall costs.
Sales & Operations Manager
Samana Express For Last Mile Logistics
Riyadh
09.2019 - 11.2020
- Handled customer complaints and queries, ensuring high levels of satisfaction.
- Integrated digital technologies into daily operations, improving process efficiencies.
- Managed sales and operations teams to increase overall productivity.
- Ensured regulatory compliance by implementing stringent policies and procedures.
- Implemented new CRM system, resulting in better customer management.
- Achieved company objectives by setting clear team goals.
- Analysed market trends for competitive positioning of products and services.
- Streamlined business processes for improved efficiency.
- Optimised inventory management systems for cost savings and waste reduction.
- Coordinated logistics function to ensure timely delivery of orders.
- Negotiated contracts with suppliers to reduce costs.
- Developed new operational strategies for increased sales performance.
- Conducted regular staff training sessions, enhancing skill sets and knowledge base of the team.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
Sales & Operations Specialist
Zajil Logistics For Warehousing & Last Mile
Riyadh, Riyadh Region
02.2014 - 08.2019
- Developed innovative selling strategies to increase market share.
- Delivered comprehensive product training sessions, increasing staff knowledge and confidence.
- Identified potential leads through market research, leading to new business opportunities.
- Implemented new systems, improving operational flow.
- Developed standard operating procedures for increased consistency.
- Streamlined operations with implementation of effective procedures.
- Delivered quality assurance by enforcing company policies and standards.
- Tracked supply chain movements to prevent bottlenecks or delays.
- Maintained warehouse layout and organisation for maximum efficiency.
- Increased customer satisfaction by resolving issues.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Offered technical support, leading to enhanced user experience.
Education
Engineer's degree - Information Technology & Telecommunication
Xidian University Of Science & Technology
Xi'an / China 03.2010 - 02.2014
High School Diploma - Computer Science
Pakistan International School & College Riyadh
Riyadh, Riyadh Region 01.2008 - 01.2010
Skills
- Fleet management
- Supply chain understanding
- Freight forwarding
- Route optimisation
- Cost control strategies
- Vehicle maintenance knowledge
- Operations planning
- Health and safety regulations
- Inventory management
- Effective scheduling
- Transport legislation comprehension
- Logistics coordination
- Drivers' hours rules awareness
- Customer service orientation
- Strategic decision making
- Technical troubleshooting
- GPS systems expertise
- Fuel efficiency practices
- Warehousing procedures
- Traffic flow analysis
- Vehicle inspection protocols
- Load securing techniques
- Risk assessment
- Records administration
- Project management
- Staff training and development
- Shipping budget management
- Transport team management
- Operational fleet compliance
- Transport Management CPC
- Delivery scheduling
- Supply chain logistics
- Profit and loss reporting
- Critical decision making
- Delivery route planning
- Stock control
Languages
English
Fluent
Arabic
Fluent
Urdu
Native
Affiliations
- Cricket
- Gamings
- Netflix
Accomplishments
Awarded as a best employee of the year by Wallan Trading Company
Awarded as a best sales & operations employee by Samana Express For Last Mile Logistics
Certification
Certified Transport Management Professional By American Institute Of Logistics & Procurement
Timeline
Transport Operations Manager
Wallan Trading Company
03.2021 - Current
Senior Operations Supervisor
LSC For Logistics
12.2020 - 02.2021
Sales & Operations Manager
Samana Express For Last Mile Logistics
09.2019 - 11.2020
Sales & Operations Specialist
Zajil Logistics For Warehousing & Last Mile
02.2014 - 08.2019
Engineer's degree - Information Technology & Telecommunication
Xidian University Of Science & Technology
03.2010 - 02.2014
High School Diploma - Computer Science
Pakistan International School & College Riyadh
01.2008 - 01.2010
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