Zahra Alsadiq
Jubail,Eastern Province
Summary
Experienced System Analyst adept in planning and delivering lifecycle multi-platform analysis projects. Interprets requirements, specifications and opportunities to achieve reliable outcomes. Presents confidently to engage and build relationships with varied audiences and stakeholders. Seasoned System Analyst with experience coordinating and delivering technical projects in fast-changing environments. Assesses system operation to identify and implement functionality and performance improvements. Collaborates confidently with cross-functional teams to achieve project deliverables.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Procurement System Analyst
Sadara Chemical Company
02.2021 - Current
- Led and fully contributed to SAP ARIBA system design, build and deployment, leading implementation across lifecycle.
- Planned and managed Procurement SAP Systems enhancement and upgrade through consultations with internal and external teams to meet set objectives and analyzing production performance to identify efficiencies.
- Led the Procurement Automations, streamlining operations and enhancing efficiency. through strategic planning and implementation.
- Produced and updated technical manuals and training material to improve user accessibility.
- Translated business requirements into system change specifications for use by development teams.
- Prepared proposals outlining requirements, potential solutions and required resources, timelines and costs to achieve objectives.
- Identified system gaps and implemented modifications needed in existing applications to meet changing user requirements.
- Studied and documented present workflow to recommend process improvements.
- Developed and implemented standards, procedures and documentation to improve product quality.
- Developed functional specifications for implementing Integration related solutions.
- Liaised with external agencies to ascertain quality IT system provision.
- Facilitated data-driven and strategic decisions through presenting reports and research findings to management.
- Estimated costs of new systems, modifications and updates.
IT Business Analyst
Sadara Chemical Company
Jubail, Saudi Arabia
07.2015 - 02.2021
- Virtualised or graphically visualised system operations to identify areas for improvement
- Identified current inefficiencies and recommended changing functionality or behaviours to eliminate concerns.
- Assessed processes, procedures and work practices for strengths and weaknesses.
- Navigated multiple application-specific interfaces to carry out analysis.
IT help desk advisor
Jacobs
Khobar, Saudi Arabia
08.2014 - 07.2015
- Reduced escalation workload and maintained timely feedback to management.
- Provided technical support throughout development phases of new products.
- Employed advanced troubleshooting and expert application knowledge to solve system user interface problems.
- Analysed complex technical information to develop clearly structured and easily transferable documentation.
- Collaborated with team members in virtual environments to optimise field experience and development capabilities.
- Reported incidents, risks and hazards by following set procedures.
- Responded to incidents on-site, providing precise time estimations and managing customer expectations.
Education
Bachelor of Science - Information Technology
Prince Mohammed bin Fahad University
Khobar, Saudi Arabia 09.2008 - 02.2013
Skills
- Systems analysis
- Business requirement documentation
- Process development
- Business planning
- Strategic planning and review
Languages
English
Advanced
Accomplishments
- Led upgrade projects to improve SAP Ariba system performance by 100%.
- Led the Procurement Automation plan, and successfully completed 60+ manual processes.
- Achieved the highest cost-saving in Procurement during 2023.
Timeline
Procurement System Analyst
Sadara Chemical Company
02.2021 - Current
IT Business Analyst
Sadara Chemical Company
07.2015 - 02.2021
IT help desk advisor
Jacobs
08.2014 - 07.2015
Bachelor of Science - Information Technology
Prince Mohammed bin Fahad University
09.2008 - 02.2013