Zahraa Dahneem
Salman City ,Bahrain
Summary
Motivated student pursuing a Bachelor of Arts in Tourism, demonstrating strong research and analytical skills through project coordination and methodology development. Eager to learn and contribute effectively in collaborative environments, utilising communication and time-management abilities to facilitate knowledge application and growth.
Overview
3
3
years of professional experience
Work History
University Research Assistant
University of Bahrain
Zallaq, Bahrain
01.2026 - 05.2026
- Coordinated with senior researchers to design research methodologies, ensuring adherence to project objectives.
- Supervised student projects, fostering progress and promoting deeper learning through practical application.
Travel Booking Agent
Land Travel
Budaiya, Bahrain
01.2025 - 04.2025
- Reserved tickets and booked accommodations and rental transportation to meet customer requirements.
- Managed bookings for flights, hotels, and excursions, ensuring accuracy and securing competitive rates.
- Coordinated travel arrangements for diverse clients, including groups, couples, executives, and special needs clients.
Call Centre Agent
Zain telecommunication
Manama, Bahrain
07.2023 - 09.2023
- Resolved customer issues regarding product sales and service promptly and efficiently.
- Enhanced customer satisfaction through friendly, helpful, and informative service.
- Increased customer satisfaction by offering friendly, helpful and informative customer service.
- Handled and quickly resolved customer issues regarding product sales and customer service problems.
Education
General Secondary Education Certificate - Secondary School
Highschool
saar 01-2021
Bachelor of Arts - tourism
universtiy of Bahrain
Zallaq01-2027
Skills
- Research methodologies
- Data analysis
- Team collaboration
- Time management
- Decision making
- Communication skills
- Friendly and approachable
Languages
Arabic
Proficient
C2
English
Advanced
C1
Hobbies and interests
- Weightlifting & Fitness Progression
- Makeup Artist
- adventure seeking
Timeline
University Research Assistant
University of Bahrain
01.2026 - 05.2026
Travel Booking Agent
Land Travel
01.2025 - 04.2025
Call Centre Agent
Zain telecommunication
07.2023 - 09.2023
General Secondary Education Certificate - Secondary School
Highschool
Bachelor of Arts - tourism
universtiy of Bahrain