ZAID AL-HAMAD
Madina
Summary
Dynamic retail leader with over 20 years of experience at Panda Retail Company, currently excelling as General Manager. Expertise in driving strategic growth through exceptional leadership, customer service, and effective management practices. Strong collaborator dedicated to enhancing operational performance and delivering innovative retail solutions. Committed to contributing to a professional environment that fosters skill development and aligns with organizational goals for mutual success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
General Manager Hyper Panda Alya Mall - Madinah
Panda Retail Company
09.2021 - Current
General Manager Hyper Panda Noor Mall - Madinah
Panda Retail Company
01.2021 - 08.2021
General Manager Hyper Panda - Yanbu
Panda Retail Company
01.2020 - 12.2020
General Manager Hyper Panda - Tabuk
Panda Retail Company
11.2016 - 12.2019
Department Head FMCG/FF
Panda Retail Company
01.2013 - 01.2016
Section Manager FF
Hyper Panda-Najran Mall
2011 - 2013
Leaflet Distribution Manager (Marketing)
Panda Retail Company
01.2006 - 2010
Sales Representative
Panda Retail Company
01.2003 - 01.2006
Unit Sales Supervisor
Aussie Broadband Com.
01.2002 - 01.2003
Sales Representative
Aussie Broadband Com.
01.2000 - 01.2002
Education
Business Administration Cours -
GJU
04.2003
Hotel Managment - undefined
International Academic Florida Cultural Center
06.2001
Marketing Specialist Course -
Al Ahliyya Amman University
01-2000
Skills
- Setting target, monitoring performance, maximizing and managing profit
- Develop and implement sales strategies and promotion
- Ensure financial stability, Control expenses and forecasts
- Continuously monitoring sales and P&L performance and set an action plan for decline department
- Ensuring consistent quality, implementing procedures, resolving issues, and overseeing daily activities across locations
- Develop service operations
- Manage crisis situation
- Facilitate implementation of organization strategies
- Initiate innovative forms of service delivery and identify improvement, development, and growth opportunities to maintain and develop service provision
- Recruiting, training, motivating and leadings manpower; fostering a positive and productive work environment
- Delivering and receiving constructive input
- Setting clear goals, giving feedback and evaluating performance
- Manage, mentor, coach and ensure the development of staff reporting to me
- Creates a positive and supportive environment in which individuals can grow and develop enabling them to realize their full potential
Sales & Finance:
Operation:
People Management:
Certification
- Certificate in retail management
- Certificate in customer service excellence
- Certificate in food and safety Hygienist
LANGUAGES
Arabic: Native.
English: Excellent.
Timeline
General Manager Hyper Panda Alya Mall - Madinah
Panda Retail Company
09.2021 - Current
General Manager Hyper Panda Noor Mall - Madinah
Panda Retail Company
01.2021 - 08.2021
General Manager Hyper Panda - Yanbu
Panda Retail Company
01.2020 - 12.2020
General Manager Hyper Panda - Tabuk
Panda Retail Company
11.2016 - 12.2019
Department Head FMCG/FF
Panda Retail Company
01.2013 - 01.2016
Leaflet Distribution Manager (Marketing)
Panda Retail Company
01.2006 - 2010
Sales Representative
Panda Retail Company
01.2003 - 01.2006
Unit Sales Supervisor
Aussie Broadband Com.
01.2002 - 01.2003
Sales Representative
Aussie Broadband Com.
01.2000 - 01.2002
Hotel Managment - undefined
International Academic Florida Cultural Center
Section Manager FF
Hyper Panda-Najran Mall
2011 - 2013
Business Administration Cours -
GJU
Marketing Specialist Course -
Al Ahliyya Amman University