Zaid Al-Radaideh
Riyadh
Summary
Results-driven Network Engineer with 2+ years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
3
3
years of professional experience
Work History
Network Engineer
Anas Al-Zaid Trading Co.
01.2024 - Current
- Install and configure software and hardware
- Liaised with stakeholders to keep project goals and deadlines on target.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Troubleshot complex multi-vendor network service provider issues.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Performed troubleshooting for Juniper, Aruba, and packet analysis.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
Network Support Engineer
UNDP - United Nations Development Program
12.2021 - 10.2023
- Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Remotely analyzed and diagnosed complex network faults for150 end-users, recommending and implementing corrective measures.
- Remotely analyzed and diagnosed complex network faults for10 end-users, recommending and implementing corrective measures.
- Oversaw patch testing and deployment, script network software pushes and uninstalls.
- Supported users in setup and configuration of wireless bridge networks.
Education
Bachelor of Science - Computer Science
Middle East University
Amman, Jordan06.2023
Skills
- Technical Troubleshooting
- Performance Improvement
- Access Control
- Risk Assessment
- Network architecture understanding
- Remote work support
- Network performance monitoring
- IP Addressing and Subnetting
- Enterprise WiFi management
- System Integration
Languages
Arabic
Native language
Arabic
Proficient
C2
English
Proficient
C2
Contactprofile
MS Office Proficiency, Google Cloud, SaaS, Computer Science, Computer Science, Middle East University, 2016-2023, Technical Support, UNDP - United Nations Development Program, Amman, 07/2020 - 07/2021, Information Technology Officer and Field Engineer, Anas Al-Zaid trading co., Unknown, 01/2024 - Present
Timeline
Network Engineer
Anas Al-Zaid Trading Co.
01.2024 - Current
Network Support Engineer
UNDP - United Nations Development Program
12.2021 - 10.2023
Bachelor of Science - Computer Science
Middle East University
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