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Zaid Nassser Alzaid
Learning & Development | Career Coaching | Training Programs Consultant
Riyadh
Summary
Intuitive Training manager offering high-level emotional intelligence and 8-year history of expanding training options and program reach. Incorporates new topics and adjusts training resources to meet changing business needs. Decisive leader and complex problem-solver with excellent organizational skills and big-picture approach. Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Senior Consultant
Ministry of Human Resources & Sociality Development
Riyadh
2021.02 - Current
- Study the alignment of training programs for different sectors with the project's objectives and operational plan
- Preparing the file of alignment between the programs of the Human Resources Development Fund (HRDF) and parallel training
- Participating in the preparation of training standards for the parallel training project.
- Determined areas for improvement and implemented processes to alleviate problems.
- Created and optimized records management strategies to coordinate and protect information.
- Worked alongside global business leader to deploy new training strategies.
Human Resources Manager & Career Advisor
Technical Trainers College -Lincoln College
Riyadh
2018.07 - 2020.05
- Develop a high performing, trusted and valued HR business partner team
- Building partnerships to enable training and employment of college students and graduates
- Developing programs and initiatives to prepare graduates for the Saudi labour market.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Devised and oversaw job fairs and career events.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Developed program to work with students and increase interest in higher learning.
- Planned, implemented, monitored and assessed classroom instructional program.
- Developed career and education plans based on individual needs.
Foundation and General Director
Knowledge Regional Institute
Riyadh
2014.01 - 2020.01
- Negotiate and account for budgets and resources consistent with strategic business plans and goals
- Develop and execute the company’s business strategies to attain the goals of the board and shareholders
- Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance.
- Developed processes and procedures for studio and location productions.
Students Services Manager
Technical Trainers College-Lincoln College
Riyadh
2016.08 - 2018.06
- Develop training manuals that target tangible results.
- Effectively communicate with team members, trainers, and management.
- Select and manage resources, including working with both trainees and training vendors to develop and deliver training.
- Manage the technologies and technical personnel required to develop, manage, and deliver training.
- Keep abreast of training trends, developments, and best practices.
Trainees Services Manager
Trainers College-German International Cooperation
RIyadh
2014.09 - 2016.07
- Develop training manuals that target tangible results
- Effectively communicate with team members, trainers, and management
- Select and manage resources, including working with both trainees and training vendors to develop and deliver training
- Manage the technologies and technical personnel required to develop, manage, and deliver training
- Keep abreast of training trends, developments, and best practices.
Administrative Assistant
Trainers College-German International Cooperation
Riyadh
2012.11 - 2014.08
- Answered multi-line phone system, routing calls, delivering messages to staff and trainers.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Managed relational database to store information for reference, reporting and analysis.
- Updated spreadsheets and databases to track, analyze and report on training programs and trainers data.
Security Forces Hospital, SFH
2007.01 - 2011.01
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Organized paperwork such as charts and reports for office and patient needs.
Al-Jazira Academy
2006.01 - 2007.01
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administrative Assistant
Deanship of Girls' Colleges
Riyadh
2004.01 - 2006.11
- Scheduled office meetings and client appointments for staff teams.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
MBA - Human Resources Management
University of Jeddah
Jeddah, SA 2018.11 - 2020.08
Bachelor of Arts - Business Administration
Arab Open University
Riyadh,SA 2011.12 - 2017.07
Skills
Leadership Ability skills Project managementSolving complex problems Relationship buildingDecision making skills Strategic thinking & planning
Project Management
Project Documentation
Staff Management
Relationship building
Coaching and mentoring
Training and Development
Affiliations
Associate Member
Saudi Management Association 2020-2021
International Social Responsibility License
Regional CSR Network 2019-2-2021
Business development consultant
Al-Wafa Medical Association 2020-2024
Certification
Leadership Development Program
Interests
Writing
Timeline
Senior Consultant
Ministry of Human Resources & Sociality Development
2021.02 - Current
Leadership Development Program
2020-10
Performance Management Professional
2019-10
MBA - Human Resources Management
University of Jeddah
2018.11 - 2020.08
Human Resources Manager & Career Advisor
Technical Trainers College -Lincoln College
2018.07 - 2020.05
Students Services Manager
Technical Trainers College-Lincoln College
2016.08 - 2018.06
Trainees Services Manager
Trainers College-German International Cooperation
2014.09 - 2016.07
Foundation and General Director
Knowledge Regional Institute
2014.01 - 2020.01
Administrative Assistant
Trainers College-German International Cooperation
2012.11 - 2014.08
Bachelor of Arts - Business Administration
Arab Open University
2011.12 - 2017.07
Security Forces Hospital, SFH
2007.01 - 2011.01
Al-Jazira Academy
2006.01 - 2007.01
Administrative Assistant
Deanship of Girls' Colleges
2004.01 - 2006.11