ZAINAB ALKAZEMALKAZEM
Business Analyst
Eastern Region
Summary
Dynamic individual with hands-on experience in Business Analysis and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
8
8
Certifications
2
2
Languages
Work History
Health Informatics Specialist/Medical Affairs
Royal Commission Healthcare Services Program
04.2023 - Current
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.
- Boosted team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.
- Conduct in-depth market research to identify emerging trends, enabling strategic planning and forecasting.
- Led cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
- Collaborated with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Health Informatics Specialist
Royal commission Medical Center of Yanbu
12.2021 - 04.2023
- Enhance team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborate with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improve internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Optimize operational efficiency by redesigning workflow processes.
- Manage multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Improve team collaboration with implementation of new communication tools.
- Enhance report accuracy, conducting thorough data audits on regular basis.
- Generate reports detailing findings and recommendations.
- Evaluate customer needs and feedback to drive product and service improvements.
- Develop effective improvement plans in alignment with goals and specifications.
Health Informatics Specialist
Al Madlouh Medical Complex
01.2017 - 01.2019
- Designing and implementing tools to measure data, patient care effectiveness and processes
- Developing data-driven solutions to improve patient health
- Analyzing data to help facilitate decisions and actions
Education
BSc - Health Informatics
Saudi Electronic University
Dammam, Saudi Arabia 01.2012 - 01.2017
Master - Computer Science And Information Technology
Ahlia University
Bahrain 04.2001 -
Skills
- Team Collaboration
- Technical Proficiency
- Creative Solutions Development
- Team Coordination
- Multitasking Abilities
- Effective Verbal AND Written Communication
- Microsoft office
- Computer skills
Certification
IELTS, The British Council, 01/01/21
Timeline
Health Informatics Specialist/Medical Affairs
Royal Commission Healthcare Services Program
04.2023 - Current
Health Informatics Specialist
Royal commission Medical Center of Yanbu
12.2021 - 04.2023
Health Informatics Specialist
Al Madlouh Medical Complex
01.2017 - 01.2019
BSc - Health Informatics
Saudi Electronic University
01.2012 - 01.2017
Master - Computer Science And Information Technology
Ahlia University
04.2001 -
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