Zainuldin Al Tarqi
Makkah,Mecca Region
Summary
Expert in monitoring guest and corporate credit accounts, conducting daily hotel revenue audits, and reconciling financial statements. Proven ability to ensure compliance with brand standards while minimizing outstanding receivables. Recognized for strong attention to detail and effective communication with guests, clients, and internal teams.
Overview
17
17
years of professional experience
Work history
Consumer credit manager & Income Auditor
Nawazi For Hotels & Investment
Makkah, Mecca Region
02.2025 - Current
- Supported internal and external audits, ensuring consistent due diligence compliance.
- Reduced delinquency rates through proactive account management techniques.
- Maintained high portfolio quality by implementing effective collection strategies.
- Resolved escalated issues efficiently, achieving satisfactory outcomes for all parties involved.
Credit manager
ANJUM hotel - Abdul Latif Jameel Real Estate Inves
Makkah, Mecca Region
07.2014 - 01.2025
- Managed team of credit analysts, enhancing departmental performance significantly.
- Produces daily revenue report and reconciles all revenues against cash banked and accounts receivable movements For each day. Income Auditor also ensures that all revenues are recorded and reported on daily basis and all control procedures are in place relating to income process
- Manage ageing and Daily review of Accounts Receivable ledger and monitor incoming payments and recording them in system.
- Reconciling Opera guest ledger, deposit ledger and AR ledger balances with Sun system.
- For managing everything related to credit with clients, agents, and internal departments in hotel, such as sales.
- Reconciling credit cards with bank statement and posting accordingly in Opera system.
- Responsible For compiling all groups billing, & maintaining debtor’s ledger with regular review of aged accounts, ensuring that all hotel revenue is accurately recorded and differences are reported in timely manner, ensuring all revenues generated in hotel are recorded accurately and discrepancies reported on timely basis.
- Reviewed legal documents For loan agreements, ensuring accuracy and compliance.
- Developed strategic plans to mitigate potential credit risks effectively.
Receptionist
Al Marwa Rayhaan by Rotana Hotels
Makkah, Mecca Region
12.2012 - 06.2014
- Streamlined management of front desk enquiries, significantly boosting customer satisfaction.
- Assisted with administrative tasks to improve office functionality.
- Collaborated with team members to organise company events, fostering team cohesion and morale.
- Maintained accurate logs of visitor entries to ensure security compliance.
Reservations supervisor
Dar Al-Mihrab Tourism and Umrah Services Company
Makkah, Mecca Region
05.2008 - 09.2012
- Maintained accurate reservation records to facilitate seamless check-ins and check-outs.
- Handled billing and payment processing with zero errors.
- Implemented promotional strategies that increased bookings and boosted revenue.
- Optimised operations to enhance organisational efficiency.
Education
Bachelor of Business Administration - College of Economics & Admin Sciences
Al-Imam Mohammad Ibn Saud Islamic University
Riyadh, Riyadh Region /2015 - /2019
Skills
- Strong knowledge of hotel credit policies and financial procedures
- Expertise in managing guest and corporate credit accounts
- Revenue auditing and account reconciliation
- Proficiency in financial reporting and documentation
- Familiar with PMS and hotel accounting systems (eg, Opera, Sun, Fidelio)
- Effective debt collection and credit risk management
- Excellent analytical and problem-solving skills
- Strong communication with guests, clients, and internal departments
- Accuracy and attention to detail in financial records
- Compliance with hotel brand standards and accounting principles
- Ability to handle high-volume transactions in hospitality operations
- Team collaboration with front office, reservations, and finance teams
Languages
Arabic
Native
English
Advanced
French
Advanced
Timeline
Consumer credit manager & Income Auditor
Nawazi For Hotels & Investment
02.2025 - Current
Credit manager
ANJUM hotel - Abdul Latif Jameel Real Estate Inves
07.2014 - 01.2025
Receptionist
Al Marwa Rayhaan by Rotana Hotels
12.2012 - 06.2014
Reservations supervisor
Dar Al-Mihrab Tourism and Umrah Services Company
05.2008 - 09.2012
Bachelor of Business Administration - College of Economics & Admin Sciences
Al-Imam Mohammad Ibn Saud Islamic University
/2015 - /2019
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