ZAINUL HABIDEEN BASHEER
Jeddah,Mecca Region
Summary
A dedicated professional with a strong foundation in customer service and sales techniques, demonstrating exceptional team leadership capability and tactful up-selling skills. Known for time management efficiency, consistently achieving targets while enhancing customer satisfaction. Committed to leveraging these competencies to drive business growth and foster positive client relationships.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Server
IHOP / APPLEBEE'S
Jeddah, Mecca Region
10.2025 - Current
- Assisted in building strong rapport with regular patrons, boosting restaurant loyalty.
- Adhered to hygiene protocols to ensure food handling areas remained clean.
- Collaborated with team members during peak times to maintain smooth operations.
- Set and cleared tables post-service to uphold tidiness.
- Managed cash payments to ensure accurate billing.
- Monitored tables for guest satisfaction and addressed additional needs promptly.
Commis chef
Bread Ahead
Jeddah, Mecca Region
09.2025 - 12.2025
- Organised storage areas for swift ingredient access during peak periods.
- Assisted senior chefs in enhancing service speed.
- Monitored portion control to minimise wastage.
- Adhered to food safety regulations.
- Executed tasks delegated by chef de partie.
- Implemented health and safety guidelines to secure food storage, prevent spoilage, and reduce cross-contamination risks.
- Maintained cleanliness and functionality of kitchen appliances, ensuring grills, stoves, and ovens operated effectively.
Restaurant cashier
FATT
Jeddah, Mecca Region
08.2024 - 08.2025
- Resolved customer complaints to promote satisfaction.
- Assisted customers in selecting menu items to enhance dining experiences.
- Processed card and cash payments to ensure accuracy and reduce losses.
- Maintained calm demeanour during peak hours to facilitate excellent service delivery.
Waiter
SALIMAR
Jeddah, Mecca Region
03.2018 - 03.2020
- Resolved complaints by actively listening and providing relevant solutions.
- Collaborated with kitchen staff to ensure timely service delivery.
- Communicated effectively with team members to maintain a positive work environment.
- Improved customer satisfaction by addressing queries and requests promptly.
- Clarified dish components to assist customers in making informed choices.
- Presented a professional appearance throughout shifts, positively impacting establishment's image.
Education
High School Diploma - Science
AL - MAWARID INTERNATIONAL
Jeddah, Mecca Region 03.2021 - 09.2023
Skills
- Team leadership capability
- Tactful up-selling
- Time management efficiency
- Customer Service
- Sales techniques
Languages
English
Fluent
Arabic
Fluent
Indonesian
Fluent
Timeline
Server
IHOP / APPLEBEE'S
10.2025 - Current
Commis chef
Bread Ahead
09.2025 - 12.2025
Restaurant cashier
FATT
08.2024 - 08.2025
High School Diploma - Science
AL - MAWARID INTERNATIONAL
03.2021 - 09.2023
Waiter
SALIMAR
03.2018 - 03.2020