Zakaria Rassam

Messaging expert with industry knowledge and professional, persuasive style focused on branding, crisis communication control and image management. Proactive in coordinating strategies to mitigate risks and maintain positive public relations. Innovative Fundraising Coordinator offering 3 years of experience developing highly profitable funding campaigns. Successful in cultivating donor leads through professional networking and research techniques. Motivated to increase exposure and raise awareness of respected organization through strategic marketing and impactful presentations. Successful marketing leader with proven accomplishments in driving growth and increasing profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivational in maximizing personnel performance and surpassing business objectives. Productive Call Centre Adviser with strong background in customer service, sales generation and complaint handling. Brings experience establishing follow-up call systems to resolve complaints and increase customer satisfaction. Proven success meeting and exceeding telephone sales and profit growth targets.

• A highly self-motivated and ambitious professional combining a strong academic background withextensive management experience gained in an international business environment
• Possesses excellent interpersonal and communication skills used to great effect in developingpositive relationships internally and externally
• A motivational and inspirational leader capable ofteaching, training and developing individuals to enable them to fulfil their potential and make apositive contribution to the business
• Policy & Procedure Administration, Financial Planning & Reporting, Program/ Operation
• Management, Research & Analysis, Sales, Market Research, Strategic Planning, Campaign
• Development, Interpreting & Translation, International Relations, and Intercultural