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ZAMZAM ABDUL NAZAR
Sales Supervisor
Riyadh
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
6
6
Languages
Work History
Logistics Supervisor
Al Baraka Modern Information Technology Co.
Riyadh
02.2022 - Current
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Set schedules for 50 staff by planning and designating shifts and hours.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Limited portion sizes and used garnishes to control food costs.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Retail Salesman
United Food Industrial Corporation Ltd.
Riyadh
12.2020 - 02.2021
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Supported efficient and timely replenishment of sales floor merchandise.
- Worked with loss prevention in monitoring shopper behavior.
- Informed customers of current store promotions to encourage additional sales purchases.
Retail Sales Supervisor
Mobile zone Trading W.L.L
Doha
11.2014 - 06.2020
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Trained newly hired sales team in upselling techniques.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
Recruitment Consultant
International Trade Link
Colombo
11.2013 - 08.2014
- Supported management in developing and implementing personnel policies and procedures.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Tracked key dates and deadlines and maintained specific personnel lists.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Specialized in recruiting well-qualified Educated candidates.
- Coordinated incoming job requisitions and applications.
Steward
Villa Palma
Colombo
05.2012 - 07.2013
- Stepped into additional roles during busy times to boost coverage of important stations.
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
- Managed and communicated up and down organization to collaborate, solve problems and assist company to achieve goal in providing exceptional service.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
Education
MBA - Business Management
BCAS
Colombo 12.2010 - 12.2014
No Degree - Hotel Management
NAITA
Colombo, Sri Lanka 04.2001 -
No Degree - Computer Engineering Technology
Asian College
Kalmunai, Sri Lanka 04.2001 -
No Degree - Spoken English
Asian College
Kalmunai, Sri Lanka 04.2001 -
No Degree - Microsoft Office
Asian College
Kalmunai, Sri Lanka 04.2001 -
Skills
- Dispatching
Software
- Adobe Photoshop
- Microsoft Office
- IT Support
- POS
- Social Media Marketing
Certification
- Saudi Arabia Driving License - Light Vehicle
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Logistics Supervisor
Al Baraka Modern Information Technology Co.
02.2022 - Current
Retail Salesman
United Food Industrial Corporation Ltd.
12.2020 - 02.2021
- Saudi Arabia Driving License - Light Vehicle
12-2020
- Qatar Driving License - Light Vehicle
07-2015
Retail Sales Supervisor
Mobile zone Trading W.L.L
11.2014 - 06.2020
Recruitment Consultant
International Trade Link
11.2013 - 08.2014
Steward
Villa Palma
05.2012 - 07.2013
MBA - Business Management
BCAS
12.2010 - 12.2014
No Degree - Hotel Management
NAITA
04.2001 -
No Degree - Computer Engineering Technology
Asian College
04.2001 -
No Degree - Spoken English
Asian College
04.2001 -
No Degree - Microsoft Office
Asian College
04.2001 -
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