IMRAN MUSTAFA
Field Service Engineer
Riyadh,Al-Wurud
Summary
Energetic Field Service Engineer with 13-years background performing repairs, installations and troubleshooting of MFPs such as Kyocera, Konica Minolta, Canon, Ricoh & DataCard Mx6000, Mx2000,Mx1100, Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
Overview
13
13
years of professional experience
3
3
Languages
7
7
years of post-secondary education
3
3
Certificates
Work History
Resident Service Engineer of HP & DataCard MX6000
Saudi National Bank By Jerasiy Group For Technical
Riyadh
10.2022 - Current
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Service Engineer DataCard MX6000
SNB KSA By Jeraisy Group
Jeddah
05.2021 - 10.2021
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
Onsite Service Technician
FSF Under MOI By Jeraisy Group
Abha
08.2019 - 02.2020
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
MFP Service Engineer
In Royal Commission Yanbu By Jeraisy Group
Yanbu
12.2018 - 01.2019
- Completed job reports and logs immediately following service calls.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Addressed routine equipment maintenance according to established schedule.
Resident Service Engineer
Taif University By Jeraisy Group
Al Hawiya , Taif
01.2018 - 03.2018
- Diagnosed and resolved machine operation variations and equipment problems.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
MFP Technician In STC Riyadh
Jeraisy Group
Riyadh
03.2016 - 08.2017
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Addressed routine equipment maintenance according to established schedule.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Technical Support Resident Technician
FSF Under MOI By Jeraisy Group
Riyadh
08.2012 - 08.2015
- Installed new MFPs and Copiers such as Canon, Kyocera, Konica Minolta and Ricoh.
- Troubleshoot and repaired on site.
- Trained customer employees and managers on machine use and maintenance.
- Configured hardware, devices, and software to set up work stations for employees.
Field Service Engineer
Jeraisy Group
Riyadh
10.2010 - Current
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
Education
Associate of Science - Electronics Technology
Pak Polytechnic Institute
Allama Iqbal Town Lahore 09.2001 - 12.2005
Bachelor of Arts - Economics
Punjab Unversity
Lahore 06.2006 - 09.2008
Skills
Peripheral Repair
undefinedTimeline
Resident Service Engineer of HP & DataCard MX6000
Saudi National Bank By Jerasiy Group For Technical
10.2022 - Current
Service Engineer DataCard MX6000
SNB KSA By Jeraisy Group
05.2021 - 10.2021
Onsite Service Technician
FSF Under MOI By Jeraisy Group
08.2019 - 02.2020
E-Learning Certifications of Konica Minolta & HP
05-2019
MFP Service Engineer
In Royal Commission Yanbu By Jeraisy Group
12.2018 - 01.2019
Resident Service Engineer
Taif University By Jeraisy Group
01.2018 - 03.2018
MFP Technician In STC Riyadh
Jeraisy Group
03.2016 - 08.2017
Technical Support Resident Technician
FSF Under MOI By Jeraisy Group
08.2012 - 08.2015
Field Service Engineer
Jeraisy Group
10.2010 - Current
Cpmuter Hardware & Software
04-2010
Optical Fibre Transmission & Cable Jointing
09-2006
Bachelor of Arts - Economics
Punjab Unversity
06.2006 - 09.2008
Associate of Science - Electronics Technology
Pak Polytechnic Institute
09.2001 - 12.2005
Certification
Optical Fibre Transmission & Cable Jointing
Reference
Reference would be provided on demand
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