Summary
Overview
Work history
Education
Skills
Certification
Personal Information
Languages
Languages
Affiliations
Timeline
Zaydoon Bajis Jeries Al-Khzouz

Zaydoon Bajis Jeries Al-Khzouz

Jeddah,Saudi Arabia

Summary

Dynamic and Visionary Operations Executive with Extensive Industry Leadership

With an impressive tenure of over 29 years, I am a seasoned leader in the vertical transportation industry, specializing in operational excellence and strategic innovation across field and manufacturing sectors. My career is distinguished by a persistent focus on driving growth, enhancing productivity, and pioneering technological integrations within complex market environments. I have been instrumental in propelling market expansion, improving service delivery, and executing pivotal transformation initiatives.

As a strategic director, I have consistently delivered on ambitious revenue and profit targets, managing large-scale projects and P&L responsibilities for divisions exceeding $150 million. My expertise encompasses the development of client-centric strategies, fostering robust relationships with key stakeholders, and leading multinational teams through transitional and growth phases.

My leadership philosophy emphasizes operational efficiency, team empowerment, and sustainable business practices, making substantial impacts on company performance and industry standards. Proven to navigate the intricacies of regulatory landscapes and market dynamics, I have a track record of securing competitive advantages and leading companies to forefront positions in the global arena.

Overview

30
30
years of professional experience
1
1
Certification

Work history

Director of Operations and Business Development, -GM Representative

Khaled Juffali Elevators and Escalators
Jeddah, Saudi Arabia
08.2022 - 01.2025
  • Strategically expanded market share by 15% through targeted business development initiatives and advanced technological integration IOT, significantly enhancing operational effectiveness and customer satisfaction.
  • Integrated cutting-edge technologies, including IOT-driven elevator systems, lead to improved constant data stream and advanced analytics that predict maintenance needs, efficiency, and customer satisfaction.
  • Boosted compliance scores and cut operational costs by strengthening client relationships and upgrading safety protocols
  • Executed high-profile installation projects ensuring on-time completion within budget, enhancing the company's reputation, and cementing its market position
  • Oversaw the development and implementation of Microsoft Dynamics ERP
  • Guided the creation and launch of innovative, cost-effective elevator solutions customized to meet specific market demands
  • Put in place clear controls for financial administration and business management.
  • Negotiated contracts to secure cost-effective solutions for the company.
  • Evaluated staff performance, promoting career development and progression.
  • Developed strategic plans for significant business growth.
  • Coordinated logistics tasks resulting in timely product delivery.
  • Led a team of professionals to achieve operational excellence.
  • Facilitated training programmes for employee skill enhancement.
  • Generated Key Performance Indicator reporting to drive better performance.

Chief Operations Officer

Khalid Juffali Elevators and Escalators Company Ltd
Jeddah, Saudi Arabia
06.2017 - 07.2022
  • Spearheaded key operational and strategic initiatives that significantly enhanced company performance and market presence
  • Coordinated business development and operational processes, facilitating the company's expansion and reinforcing its competitive stance in the market
  • Led the adoption of innovative technologies and management practices that increased efficiency and client satisfaction
  • Managed comprehensive risk assessments and compliance strategies to safeguard company standards
  • Negotiated significant contracts and guided high-stakes projects ensuring they were delivered on time and within budget
  • Aligned operational goals tightly with corporate strategy, driving substantial growth in both revenue and operational scope

Technical & Operations Director / Acting General Manager

ThyssenKrupp Saudi Arabia Ltd
Riyadh, Saudi Arabia
08.2010 - 04.2016
  • Oversaw the management of innovative, high-profile projects that transformed Saudi Arabia's urban landscape
  • Supervised the installation of advanced elevator systems in iconic structures like the PIF Tower in Riyadh's King Abdullah Financial District and the King's Road Tower
  • Managed the implementation of complex elevator systems in Mecca's Clock Tower and oversaw major infrastructure projects at Riyadh and Medina Airports, as well as the Riyadh Metro
  • Focused on fostering team growth and cultivating an inclusive environment that navigated the challenges and regulatory landscape of Saudi Arabia
  • Implemented conflict resolution methods and devised innovative solutions within a diverse cultural context
  • Received recognition for delivering outstanding projects and achieving high customer satisfaction through inventive problem-solving techniques

GM – Board Member

ThyssenKrupp Jordan Ltd
Madaba, Jordan
02.2006 - 04.2010
  • Drove operational excellence and strategic growth
  • Implemented business guidelines and strategies aligned with the company's mission and regulatory requirements
  • Maintained high standards in financial performance, operational safety, and customer satisfaction
  • Oversaw manufacturing and administrative operations, leading initiatives to enhance working practices
  • Ensured adherence to safety regulations and fostered a motivated workforce through training programs
  • Successfully completed prestigious projects, including installations for the Jordan Armed Forces Headquarters, Kempinski Hotel and Resort Dead Sea, and expansions such as Dubai Airport and Wafi Mall

Plant Manager / Member the Steering Committee

ThyssenKrupp Jordan Ltd
Madaba, Jordan
02.2001 - 01.2006
  • Played a pivotal role in transforming manufacturing processes and operational frameworks
  • Drove continuous improvement and optimized factory operations, including production, manufacturing, and compliance with policies and procedures
  • Led the operational overhaul that prepared the Jordan operation for full acquisition by ThyssenKrupp AG
  • Reconfigured production lines and introduced automation in punching, bending, welding, and painting activities
  • Doubled the production line's capacity and spearheaded door manufacturing localization

Planning & Procurement Manager (Acting Plant Manager)

Jordan Lift and Crane Mfg. Co.
Madaba, Jordan
03.1995 - 01.2001
  • Oversaw factory sales, engineering, and procurement, indirectly supervising distribution and fabrication
  • Developed and monitored departmental standards, practices, and procedures, enhancing operational efficiency through ERP systems
  • Implemented tools to manage inventory effectively, setting safety stock levels and conducting forecasting analyses for accuracy and efficiency
  • Systematized management reports, allowing meticulous monitoring of purchasing and financial performance indicators

Education

Doctor of Business Administration (DBA) - International Business Management

International Business Academy of Switzerland, Zurich
09.2023 -

In Progress

Degree of Master of Business Administration (MBA) - Mergers & Aqusition Management

University of Liverpool, Liverpool / UK
/2007 - 07.2011

Bachelor of Science - Industrial Engineering (Manufacturing)

Jordan University, Amman
08.1989 - 01.1995
GPA: Good

Doctor of Business Administration - Entrepreneurship and innovation

International Business Academy of Switzerland, Zurich
09.2023 -

Doctor of Business Administration (DBA) - Entrepreneurship and innovation

VERN' University, Zagreb / Coratia
09.2023 -

DBA - Business Consultation

International Business Academy of Switzerland, Zurich / Switzerland
10.2024 -

Skills

  • Strategic Vision and Execution
  • Operational Excellence
  • Financial Acumen
  • Project Management
  • Regulatory Compliance
  • Change Management
  • Leadership and Team Building
  • Client Relationship Management
  • International Business Development
  • Innovation Leadership
  • Negotiation and Persuasion
  • Digital Transformation
  • Environmental Sustainability
  • Analytical and Decision-Making Skills
  • Communication and Interpersonal Skills
  • Customer-Centric Approach
  • Innovation fostering
  • Risk Management
  • Active listening
  • Process optimisation
  • Strategic planning
  • Familiarity with ISO standards
  • Negotiation tactics
  • Crisis management
  • Cross-functional leadership
  • Effective delegation
  • Emotional intelligence
  • Data analysis
  • Policy development
  • Financial reporting
  • Change management
  • Consulting
  • Operations management
  • Supply chain coordination
  • HR systems knowledge
  • Change leadership
  • Decision making
  • Project budgeting
  • Organisational structuring
  • Order lead time reduction
  • Health and Safety regulations
  • Resource optimisation
  • Technical proficiency
  • Mergers and acquisitions knowledge
  • Profit and loss understanding
  • Cultural awareness
  • Inventory management
  • Procurement and purchasing expertise
  • Operational management

Certification

  • PMP Training, 2017, AADS, India
  • Anti-Trust / Anti-Corruption Training, Annually, ThyssenKrupp AG, Germany
  • Achieving Business Excellence Program, 2014, Spanish Business School IE, Spain
  • Building Managerial Competence, 2014, SEED Campus Europe School, UAE
  • Certified Trainer, 2012, SEED Campus Europe School, UAE
  • Finance for Non-Financials, 2014, SEED Campus Europe School, KSA
  • Engineering Arbitration and FIDIC Contracting, 2015, GCC Commercial Arbitration Centre, KSA
  • FIDIC Contracting, 2013, International Federation of Consulting Engineers, KSA
  • Management Safety Training, 2012, SEED Campus Europe School, KSA
  • Scaffoldless Installation Sales, 2015, SEED Campus Europe School, UAE
  • OHSAS 18001:2007 Occupational Health & Safety Management System, 2014, TUV SUD Middle East L.L.C., KSA

Personal Information

  • Citizenship: Jordanian
  • Place of birth: Amman, Jordan

Languages

Advanced, Basic, Basic, Intermediate, Intermediate, Intermediate, Advanced

Languages

English
Advanced
C1
Arabic
Proficient (C2)
German
Elementary

Affiliations

  • Reading: Dive into different genres of books, Travel: Explored various cultures and environments

Timeline

International Business Academy of Switzerland - DBA, Business Consultation
10.2024 -
International Business Academy of Switzerland - Doctor of Business Administration (DBA), International Business Management
09.2023 -
International Business Academy of Switzerland - Doctor of Business Administration, Entrepreneurship and innovation
09.2023 -
VERN' University - Doctor of Business Administration (DBA) , Entrepreneurship and innovation
09.2023 -
Director of Operations and Business Development, -GM Representative - Khaled Juffali Elevators and Escalators
08.2022 - 01.2025
Chief Operations Officer - Khalid Juffali Elevators and Escalators Company Ltd
06.2017 - 07.2022
Technical & Operations Director / Acting General Manager - ThyssenKrupp Saudi Arabia Ltd
08.2010 - 04.2016
GM – Board Member - ThyssenKrupp Jordan Ltd
02.2006 - 04.2010
Plant Manager / Member the Steering Committee - ThyssenKrupp Jordan Ltd
02.2001 - 01.2006
Planning & Procurement Manager (Acting Plant Manager) - Jordan Lift and Crane Mfg. Co.
03.1995 - 01.2001
Jordan University - Bachelor of Science, Industrial Engineering (Manufacturing)
08.1989 - 01.1995
University of Liverpool - Degree of Master of Business Administration (MBA), Mergers & Aqusition Management
/2007 - 07.2011

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Zaydoon Bajis Jeries Al-Khzouz